COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA) VACANCIES

 
CASE MANAGEMENT OFFICER
Kwa-Zulu Natal Province – Durban Office REF: CMODBN11-23
Post level:09
 
The Kwa-Zulu Natal Province – Durban Office has a vacancy of Case Management Officer.
 
Purpose
To effectively and efficiently handle queries and assist the public with regard to appropriate processing procedures, screening of cases in terms of relevant legislation and CCMA guidelines.
 
Key Performance Areas:-
• Case Advice
• Case Screening
• Case Capturing
• Schedule and screen documentation
• Process outcome and finalise cases
• Venue Administration
• Pre-Conciliation
 
Key Requirements:
• Unless a candidate can demonstrate suitability through relevant experience of not less than three (3) years in Employment Laws, Trade Union environment/Bargaining Council/Labour Inspector or Human Resources role, a Matric and Diploma in Labour Relations (or relevant equivalent) with one (1) year of practical experience will be required
• One (1) to three (3) years relevant working experience in a case management service Employment Laws, Trade Union environment/Bargaining Council/Labour Inspector or Human Resources role
• At least 2 African languages would be an advantage

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Closing date: 09 November 2023
 
To respond in confidence, please send your detailed CV, copies of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to: recruitmentkzn@ccma.org.za
 
When responding to the advert please ensure that the position reference Ref: CMODBN11-23 is quoted first on the subject line, as is. And that the application is sent to the email address contained herein.
​Failure to observe this protocol may result in your application being disqualified”.