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COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA)
 
Team Leader: Communications
- National Office 
- (Post level: 06)
Reports to: Manager: Business Intelligence Research Communications

 
Job description: -
As a Team leader within the Communications sub-unit which forms part of the Business Intelligence Research Communications Unit, based within the CCMA’s Head Office, your role will entail the following;
- Facilitate timeous, effective, accurate and relevant internal and external communication across the relevant platforms in support of the CCMA’s mandate driven towards ensuring efficient and effective service delivery, as supported by its organisational strategy.
- Encouraging innovation within the team and unlocking the generation of new communicable ideas aimed at standardising the CCMA’s brand across all its provincial offices as well as the greater labour market by expanding the organisation’s branding footprint across reputable as well as credible platforms.
- Ensuring the smooth running of the Communications sub-Unit (internal & external) with the guidance of the Manager
 
 
Key Performance Areas:-
• Internal Communications Management
• External Communications Management
• Media Monitoring
• Database Management
• People Management
• Budget Management
• Governance-related Reporting
• Ensure the development, revision and implementation of the communications and media strategy
• Develop and ensure effective delivery on the communications operational plan
Operationally this will entail:
• Attend client (internal departments) project briefing meetings
• Develop TORS for each departments’ request for Communications services
• Conceptualisation of the Unit’s projects and efficient delivery on same
• Oversee the CCMA’s branding footprint across all forms of media (print, electronic, etc)
• Conducting benchmark visits with the manager in order to keep abreast of any changes in the field of Communications
• Development of relevant SOPS, Procedure manuals, Policies, etc.
• Contributing to and compiling internal publications and facilitating the compilation of same in external strategic platforms
• Monitor the labour market to proactively advise the manager on any prominent issues arising therein especially those that are an impediment to CCMA operations
• Administering & facilitating regional awareness campaigns.
• Provide staff and users awareness regarding any form of strategic information affecting the CCMA’s operations.
• Perform any other responsibilities bestowed upon you within the realms of your scope of duty as directed by the organisation’s strategic direction.

Key Requirements:
• Appropriate Bachelor’s Degree or equivalent in Communications, Marketing, Public Relations.
• Minimum of five (5) years practical and technical experience.
• Minimum of three (3) years’ managing a multi – functional team at junior level
• Demonstration of leadership qualities and management capabilities
• Any training in the following fields; Communications, Marketing, Public Relations and/or Project Management.
• Experience in developing and drafting implementation of Communication and related strategies.
• Understanding of the CCMA’s mandate and processes as a Schedule 3A entity.
• Presentation and communication skills.
• Excellent reporting skills
• Public speaking skills
• Proven business writing skills demonstrated by delivery of high-quality publications

 
Technical Competencies: -
• Computer Literacy
• Planning and organising skills
• Expert knowledge and experience in formulating Communication Management strategies to cascade to Departments
• and Regions
• Sound grammatical skills (Oral and Written)
Excellent reporting writing
• Expert knowledge and experience in formulating Organisational Marketing Strategies
• Extensive experience in Media Liaison
• Advanced Client service/relations management
• Advanced knowledge of principles of project management
• Advanced Strategic planning
• Good management, information and reporting principles, tools and mechanisms
• Ability to lead change
• Knowledge of the CCMA’s processes

Behavioural Competencies: -
• Time management
• Meticulous by nature (attention to detail)
• Trustworthy and mature
• Ability to energising the organisation
• Ability to establish strategic direction
• Business savvy
• Ability to cultivate networks and partnerships
• Ability to lead change
• Ability to build a team and manage conflict
• Decision Making
• Reliable
• Integrity
• Confidentiality



Closing date: 20 March 2020
 
To respond in confidence, please send your detailed CV, certified copy of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to: recruitment@ccma.org.za
 
When responding to the advert please ensure that the position reference Ref: Ref: ­­­­­­­­­­­­­­­­TLCNO03-20 is quoted first on the subject line, as is. Failure to observe this protocol may result in your application being disqualified
 
If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representativity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.