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COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA) 
 
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CASE MANAGEMENT OFFICER - MEDIATION
National Office
REF: CMOMED07-22
Post level: 09
The Head Office Collective Bargaining Department has a vacancy of a Case Management Officer: Mediation  
 
Purpose
To effectively and efficiently assist the department and stakeholders with regard to the appropriate processing procedures and screening of cases in terms of relevant legislation and CCMA guidelines. To provide administrative support to the CCMA, the Department and to Senior Commissioners.
 
 
Key Performance Areas: –
  • Case Advice
  • Case Screening
  • Case Capturing
  • Schedule and screen documentation
  • Process outcome and finalise cases
  • Venue Administration
  • Processing Claims
  • Provide guidance to regional CMOs on Collective Bargaining matters
  • Administrative Support to Senior Commissioners
 
Key Requirements:
  • Matric, National Diploma in Labour Relations (or relevant equivalent)
  • 3 years relevant working experience in public service / HR / Legal environment
  • Experience in CCMA or Bargaining Council environment will be an added advantage
  • Proficiency in English and at least 2 African languages
  • Good Communications Skills
  • Team Player
  • Proficiency in CMS (Case Management System)
  • Proficiency in MS Office



Closing date: 13 July 2022
 
To respond in confidence, please send your detailed CV, copy of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to: recruitment@ccma.org.za  
 
“When responding to the advert please ensure that the position reference Ref: CMOMED07-22 is quoted first on the subject line, as is.  And that the application is sent to the email address contained herein. Failure to observe this protocol may result in your application being disqualified”
 
If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representativity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.