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COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION (CCMA)

Business Analyst - National Office (Post level: 05)
The Dispute Resolution Department has a vacancy for a Business Analyst
 

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Purpose: To ensure the integrity of the Case Management System (CMS) in line with relevant legislation and user requirements. To provide support and guidance to users in terms of the CMS; and to ensure the accuracy of data captured by checking and evaluating data so that the CCMA can provide accurate statistics to internal and external clients.
 
Key Performance Areas:
• Develop Business Rules
• Complete System Testing
• Develop SOPS, Training Manual and Enhancement Documents
• User Training and Support
• Bargaining Council User Training and Support
• Data Validation
• Reporting
• People Management
 

Key Requirements:
• 5 years CMS experience (full understanding of CMS processes and functions)
• Working knowledge of relevant labour legislation
• Knowledge of basic SQL in order to compile reports
• The ability to develop and implement manual and computerized workflow systems
• Processing skills, including an ability to analyze and interpret statistical data in order to compile reports
• Problem solving skills, including troubleshooting in technical areas
• Ability to work independently and manage projects
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Closing date: 08 October 2020
 
To respond in confidence, please send your detailed CV, certified copy of your qualifications, and a covering letter disclosing information that will assist the panel in considering your application to recruitment@ccma.org.za

When responding to the advert please ensure that the position reference Ref: BANO10-20 is quoted first on the subject line, as is. Failure to observe this protocol may result in your application being disqualified.

If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representativity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.
 
People with disabilities are encouraged to apply.