CLICKS group IS HIRING

PHARMACY MANAGER - CLICKS LONEHILL
Listing reference: click_015056
Listing status: Online
Apply by: 30 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Pharmaceutic
Location: Sandton
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description
Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

SAPC and relevant legal knowledge
Ethical working practice and compliance
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of patient care, professional counselling
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Sound understanding and application of financial management principles
Knowledge of competency based interviewing

Skills:

Sound managerial, tutorship and coaching skills
Results and target driven
Planning and organizing skills
Problem-solving skills
Strong customer orientation
Interpersonal skills (Customer service orientation and effective patient care)
Computer literacy
Strong financial acumen

Competencies:
Essential:

Leading and Supervising
Delivering Results and Meeting Customer Expectations
Planning and Organizing

Desirable:

Relating and networking
Coping with Pressures and Setbacks
Entrepreneurial and Commercial Thinking
Working with people
Adhering to Principles and Values

Minimum requirements
Experience:
Essential: Minimum 2 years’ experience post community service year
Essential: Minimum 1 year People Management experience
Essential: Registration as Responsible Pharmacist with SAPC
Desirable: Retail Pharmacy experience
Desirable: Unisolve experience

Education:

Essential: Registered Pharmacist with SAPC

APPLY

INTERNAL AUDITOR (IT)
Listing reference: click_014833
Listing status: Online
Apply by: 30 November 2023

Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
The purpose of this role is to participate in making the Internal Audit Department a business partner of choice, through adding value, and providing a quality and leading service to business, whilst maintaining independence. This position will be based in our Head Office in Woodstock, Cape Town.

Job description
PURPOSE AND OBJECTIVES

Perform IT reviews based on the IT audit plan which include:
IT general controls/Cobit 5 reviews
Integrated reviews
Business process reviews
Project governance reviews
Perform special/adhoc reviews at the request of management
To identify IT risks related to the process/system under review
Complete audit program and work papers
To prepare draft findings

Minimum requirements
Requirements
Skills, Abilities and Job Related Knowledge
Aspiration towards constant Goal Driven Delivery through:

Knowledge of applying Internal Audit and Risk Assessment Methodologies, IIA Standards for the professional practice of internal audit and Corporate Governance Principles.
At least 2 years IT Audit experience in the following areas:
General Control Reviews
Application/Automated Control Reviews
Sound knowledge of good project governance and experience in assessing compliance to good project management practices such as PMBOK/Prince2
SDLC reviews and systems implementation reviews
Knowledge of COBIT 5 and exposure to technical reviews would be advantageous
Good grasp of computerized data analysis and auditing work paper and record keeping systems.
Participative style and believes in working in a team environment with the development of people.
Technical expertise and knowledge will be driven by the specialist knowledge and skill that is encompassed within the individual's academic qualification and demonstrable application of such qualification/previous work experience.
Adopting a disciplined approach by ensuring:
Timely notification and agreement of the scope and purpose of the review
Minimum staff disruption and effective use of management time/resources
Display a professional, constructive and positive approach during the review
Share in and be passionate about our customers by:
Fostering a participative effort between management and internal audit
Adding value, through clear, concise written reports and advice issued on a timely basis
An ability to maintain current knowledge of developments related to business matters of interest to internal audit, particularly legislation changes and developments as they affect retailers, and new auditing techniques and practices.
Display integrity through respect & dialogue, honesty and openness and provide informative, timely and focused feedback (both positive and negative) to management
Display an eagerness to learn and has career ambitions

Qualifications and Experience

Completed Degree/Diploma in Information Technology; or Diploma in Internal Audit
CISA/CISM/CIA - preferred
Knowledge and experience with ACL will be advantageous
Experience in Retail will be advantageous
Travel required – drivers license essential.

Essential Competencies

Deciding and initiating action.
Planning and organizing.
Detail orientated
An understanding of:
Business;
Risk analysis and control assessments
Internal Audit IT standards
Delivering results and meeting customer expectations.
Following instructions and procedures.
Achieving personal work goals and objectives.
Ability to deal with pressure.
Adaptable to different situations and environments

APPLY

DIGITAL COMMUNICATIONS MANAGER
Listing reference: click_015048
Listing status: Online
Apply by: 28 November 2023

Position summary
Industry: Advertising, Communication & PR
Job category: Advertising and Communication
Location: Cape Town
Contract: Permanent
Remuneration: Market related
EE position: Yes

Introduction
To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner, influence cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximise value (revenue and income).

Job description
§ To support the development and implementation of strategic plans for digital marketing communications and customer experience.
§ To plan, develop and execute compelling email, social media and digital campaigns.
§ To evaluating and test new and innovative communication tactics and channels and looking at best practices.
§ To segment needs into effective inspiring digital communications with detailed plans.

Minimum requirements
JOB EXPERIANCE:

Minimum of 5 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 3 years’ experience in digital communications, communications or public relations.
Minimum of 3 years’ experience leading teams and creating motivating and high-performance environment.

EDUCATION:

Bachelor of Commerce degree (or relevant discipline, e.g. Marketing)

JOB RELATED KNOWLEDGE

Digital marketing principles, practices and global trends (expert)
Shopper psychology and effective marketing communication (seasoned)
Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned)
Digital communication tools and platforms (expert)
Budget Management (seasoned)
Financial Management (applied)
POPI Regulations (seasoned)

JOB RELATED SKILL

Stakeholder engagement (advanced)
Strategic thinking (proficient)
Innovative thinking and creating new growth opportunities (Advanced)
Negotiation skills (proficient)
Maintaining relationships (proficient)
Analytical skills (BI, reporting) and drawing insights from data (Advanced)
Persuasive communication (intermediate)
Effective communication (proficient)
Managing complexity (Advanced)
Writing, editing and verbal communication
(advanced)
Project Management (Advanced)

JOB RELATED COMPETENCIES

Leading and Supervising
Presenting and Communicating Information
Applying Expertise and Technology
Analysing
Entrepreneurial and Commercial Thinking

Why Clicks;
We look for customer-obsessed people with a “can do” attitude, that are professional and passion about their Careers.
Clicks Groups employee value proposition focuses on people, passion and opportunities. We care about and contribute to the well-being of people, the environment and communities, while the group’s growth strategy provides our people with unlimited opportunities.

We endeavour to provide feedback to all candidates whenever possible, however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful.
All positions will be filled in accordance with our Groups Employment Equity plan.

APPLY

SENIOR DIGITAL DESIGNER (DIGITAL TEAM)
Listing reference: click_014660
Listing status: Online
Apply by: 24 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Other: Media, Advertising, PR and Publishing
Location: Western Cape
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
We are looking to recruit an outstanding creative Senior Digital Designer to become part of our in-house Digital Agency. This role reports into the Creative Manager (Digital).

Job description
Job Purpose & Objectives:

To deliver world-class digital advertising and communication across the brands by delivering the best creative solutions to deliver to the marketing, communication and financial objectives and to provide a support function to the creative manager
To produce creative and engaging multimedia content, tailored to a variety of channels and audiences including video, animations, photography and text.
To interpret, conceptualize and translate all digital creative campaigns to deliver the best digital solutions for all online media.
To maintain brand consistency in line with relevant marketing communications by adhering to the digital CI guidelines and inline with the Clicks CI.
To manage and ensure timeous and accurate delivery of all digital artwork to meet business objectives.
To work closely/collaboratively within own team, Account Manager and Client to ensure a smooth workflow and delivery of work while ensuring the creative brief is attained.
To mentor junior designers to ensure timeous delivery and correct interpretation of digital creative briefs/projects.
To produce digital concept artwork in order to communicate new and innovative ideas prior to execution of work.
To Manage external resources to meet business deliverables.
To pro-actively keep up with trends in digital advertising and/or design to keep abreast with the industry standards in order to achieve a competitive advantage for the group.

Minimum requirements
Knowledge:

Background in digital design and layout that spans across all aspect of digital communications
Excellent Mac skills in all key programmes
Art direction and photography experience
Video production and Motion Graphics
Preparing artwork for ATL and BTL.
Preparing files for print

Skills:

Staying up to date with industry trends
Strong verbal and communication skills
Highly driven and pro-active in nature
Attention to detail and accuracy critical
Good problem-solving skills
Good time management and management
Pro-active approach
Team player
Good at working with a dedicated copywriter
Excellent design and conceptual skills including demonstrable understanding of layout, typography and colour theory
Excellent Knowledge of all the latest digital platform communication and advertising formats
Deep knowledge and understanding of video production – from creative ideation through to post-production and final delivery
Familiarity with social video production across Snapchat, Instagram, Facebook, YouTube, Live and 360
Sound knowledge of post-production – animation, colour grading, sound mixing etc
Ability to work on multiple projects at once
Ability to generate ideas, selling them to client and team
Collaborating across the agency to drive up standards of digital creativity
Ability to take a project from concept through to final artwork

Experience:

Minimum of 2-3 year experience in a digital design environment such as creating and applying new creative ideas within the digital sphere
Produced branded and video content, including advertising, online and social media
Experience of post-production – animation, colour grading, sound mixing etc
Experience working in a fast-paced environment, turning things around under pressure
Experience working across all digital platforms

Education:

A degree or post-graduate qualification in graphic design and multimedia, web design or similar disciplines

Competencies:

Deciding and Initiating Action
Applying Expertise and Technology
Presenting and Communicating Information
Creating and Innovation
Delivering Results & Meeting Customer Expectations
Adapting and Responding to Change
Coping with Pressures and Setbacks
Achieving Personal Work Goals and Objectives

APPLY

PHARMACY MANAGER - CLICKS MASINGITA CROSSING
Listing reference: click_015084
Listing status: Online
Apply by: 24 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Pharmaceutical
Location: Midrand
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description
Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

SAPC and relevant legal knowledge
Ethical working practice and compliance
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of patient care, professional counselling
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Sound understanding and application of financial management principles
Knowledge of competency based interviewing

Skills:

Sound managerial, tutorship and coaching skills
Results and target driven
Planning and organizing skills
Problem-solving skills
Strong customer orientation
Interpersonal skills (Customer service orientation and effective patient care)
Computer literacy
Strong financial acumen

Competencies:
Essential:

Leading and Supervising
Delivering Results and Meeting Customer Expectations
Planning and Organizing

Desirable:

Relating and networking
Coping with Pressures and Setbacks
Entrepreneurial and Commercial Thinking
Working with people
Adhering to Principles and Values

Essential: Registered Pharmacist with SAPC

APPLY

INVENTORY DEPARTMENTAL MANAGER
Listing reference: click_015086
Listing status: Online
Apply by: 24 November 2023

Position summary
Industry: Distribution, Transport & Logistics
Job category: Distribution
Location: Centurion
Contract: Permanent
Remuneration: Market related
EE position: No

Introduction
Clicks Centurion DC is on the hunt for an exceptional Inventory Departmental Manager, who will be responsible for the co-ordination of operational activities within a multi-disciplined environment, assuming full responsibility for all key performance indicators.

Job description
·      To effectively manage and control inventory systems and processes
·      The achievement of budgeted and agreed financial targets.
·      To ensure effective utilization of all people resources to drive productivity to targets.
·      To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc)
·      To analyze, interpret and report business information to facilitate process improvement and improved financial performance.
·      To engage, network and communicate with internal stakeholders, vendors, suppliers, and stores to ensure swift query resolution and ensure improved business performance.
·      To deliver high levels of service to stores through accurate, on time deliveries, minimal damages, and effective communication.
·      To enforce adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.
·      To lead and direct the department to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs, and daily reports.
·      To ensure weekly meetings with labour brokers to address poor performance, damage to property and or stock, short supply of labour, scheduling issues and control and approval of costs.

Minimum requirements
Qualification and Experience Required:
·Essential: Matric
· Essential: National Diploma in Operations Management; B. Tech Degree in Logistics Management or the equivalent qualification.
· Essential: 3 Years experience within Operations, including stock management, Health and Safety, productivity measures.
· Essential: 3 Years Warehouse Management experience, including SOP implementation, staff management, reporting, analysis, supplier/customer dealings, risk assessment, productivity improvements, cost improvements.
· Essential: Good technical warehouse experience, including stock flow.

Job Knowledge and Related Skills:
·      Knowledge of warehouse procedures (receiving, pack away, replenishment and checking and packing)
·      Business and management principles involved in resource allocation, human resources modelling, leadership.
·      techniques, co-ordination of people and resource
·      Product Knowledge (hazardous, scheduled etc.)
·      Special handling of stock (HFD – Habit forming drugs, Cytotoxic)
·      Standard operating procedures (SOP’s for Pharmaceutical Wholesale)
·      Knapp and OSR (WHS automation) reporting sys
·      Good organizational and planning skills
·      Excellent written and verbal communication
·      Good attention to detail and accuracy
·      Analyzing of operational statistics
·      Persuading and Influencing others
·      Computer literacy (Minimum Intermediary level Excel and PowerPoint skills)
·      Continuous process improvement

APPLY

SERVICE ADVISOR - CLICKS VAAL MALL
Listing reference: click_015072
Listing status: Online
Apply by: 23 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Gauteng
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.

Job description
Job Purpose:

To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfil their duties whilst delivering service excellence at all times.
To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legislation.
To timeously and efficiently resolve all customer queries in line with the Company's policies.
To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Minimum requirements
Qualifications and Experience:

Essential: Grade 12
Desirable: Maths 50% and English 50% at grade 12 level
Essential: Relevant Retail/Business Management qualification (External applicants)
1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
Numeracy and stock management experience

Skills, Abilities and Job Related Knowledge:

Understanding and application of financial management principles
Retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of competency based interviewing
Results and target driven
Sound managerial skills
Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills

Competencies:

Leading and Supervising
Delivering Results and Meeting Customer Expectations
Relating and Networking
Following instructions and procedures
Working with people
Analysing
Planning and organising
Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

APPLY

SERVICE ADVISOR - MEYERTON
Listing reference: click_015071
Listing status: Online
Apply by: 23 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Gauteng
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.

Job description
Job Purpose:

To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfil their duties whilst delivering service excellence at all times.
To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legislation.
To timeously and efficiently resolve all customer queries in line with the Company's policies.
To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Minimum requirements
Qualifications and Experience:

Essential: Grade 12
Desirable: Maths 50% and English 50% at grade 12 level
Essential: Relevant Retail/Business Management qualification (External applicants)
1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
Numeracy and stock management experience

Skills, Abilities and Job Related Knowledge:

Understanding and application of financial management principles
Retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of competency based interviewing
Results and target driven
Sound managerial skills
Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills

Competencies:

Leading and Supervising
Delivering Results and Meeting Customer Expectations
Relating and Networking
Following instructions and procedures
Working with people
Analysing
Planning and organising
Coping with Pressures and Setbacks

HR OFFICER II - STORE OPERATIONS (BOTSWANA BASED)
Listing reference: click_015080
Listing status: Online
Apply by: 23 November 2023

Position summary
Industry: HR Services, Recruitment & Selection
Job category: Human Resources and Recruitment
Location: Namibia
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
To implement and maintain the human resources initiatives at an operational level in cooperation with the HR manager in order to support the achievement of the strategy. This role will be based in Botswana area/region.

Job description

To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff.
To assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HRM
To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements
To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union
To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance
To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements
To support the drive of effective people management processes within the division ensuring a performance culture
To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets
To ensure superior customer service through the resolution of all HR related queries
To assist the HRM with the implementation of projects and initiatives

Minimum requirements
Job Knowledge:

Employment legislation and its relevant application to the retail industry
Knowledge of Industrial Relations legislation and procedures
Competency based recruitment and selection principles and procedures
Generalist HR practices and trends
HR and payroll administration processes
Knowledge of training, development and talent management principles
Knowledge of Employment legislation including LRA,OHSA, EEA, BCEA, SDA

Job Related Skills:

Strong interpersonal and communication skills with people at all levels;
Interviewing and assessing ability;
Attention to detail and analytical ability;
Conflict management and problem solving skills; Customer service orientation
Ms Packages- Excel/word/Power point/Teams
Excel- Intermediate - Advanced skills

Job Experience:

Essential: Generalist HR experience in a Retail environment
Essential: Experience in IR, recruitment, payroll and HR administration
Desirable: Experience of working in a geographically spread-out environment
Desirable: Experience using SAP HCM

Job Requirements:

Reliable vehicle and valid driver’s license
Be prepared to travel to stores in and around Botswana area

Education:

Essential: 3-year relevant HR tertiary qualification
Desirable: Honours Degree

Competencies

Working with People
Coping with pressure and setbacks
Deciding and Initiating Action
Adhering to Principles and Values
Delivering Results and Meeting Customer Expectations
Analysing
Adapting and Responding to Change
Following instructions and procedures

APPLY

QUALIFIED POST BASIC PHARMACIST ASSISTANT - CLICKS DYNARC WALK
Listing reference: click_015070
Listing status: Online
Apply by: 23 November 2023

Position summary
Industry: Pharmaceutical Sector
Job category: Dispensing/Pharmacy
Location: Bloemfontein
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job description
Job Objectives:

High standards of customer service and care
Efficient stock control and administration, including repacking of medicine
Efficient dispensary administration
Accurate compounding
Provision of general health advice
High standards of housekeeping and merchandise display
Ad hoc requirements as per operational requirements

Minimum requirements
Qualifications and Experience:

Matric with Maths (Essential)
Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

Product knowledge (Health isle and OTC)
SAPC and relevant legal knowledge
Customer service orientated
Team Player
Integrity
Ethical working practice and compliance
Accuracy and attention to detail
Basic calculations
IT Business Operating Systems
MS Office

Competencies:

Adhering to Principles and Values
Working with People
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Relating and Networking
Planning and Organising

Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity

APPLY

QUALIFIED POST BASIC PHARMACIST ASSISTANT - CLICKS SANDTON CITY
Listing reference: click_015073
Listing status: Online
Apply by: 23 November 2023

Position summary
Industry: Pharmaceutical Sector
Job category: Dispensing/Pharmacy
Location: Sandton
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job description
Job Objectives:

High standards of customer service and care
Efficient stock control and administration, including repacking of medicine
Efficient dispensary administration
Accurate compounding
Provision of general health advice
High standards of housekeeping and merchandise display
Ad hoc requirements as per operational requirements

Minimum requirements
Qualifications and Experience:

Matric with Maths (Essential)
Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

Product knowledge (Health isle and OTC)
SAPC and relevant legal knowledge
Customer service orientated
Team Player
Integrity
Ethical working practice and compliance
Accuracy and attention to detail
Basic calculations
IT Business Operating Systems
MS Office

Competencies:

Adhering to Principles and Values
Working with People
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Relating and Networking
Planning and Organising

Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity

APPLY

PHARMACY MANAGER - CLICKS ERMELO
Listing reference: click_015052
Listing status: Online
Apply by: 22 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Pharmaceutical
Location: Brakpan
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description
Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

SAPC and relevant legal knowledge
Ethical working practice and compliance
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of patient care, professional counselling
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Sound understanding and application of financial management principles
Knowledge of competency based interviewing

Skills:

Sound managerial, tutorship and coaching skills
Results and target driven
Planning and organizing skills
Problem-solving skills
Strong customer orientation
Interpersonal skills (Customer service orientation and effective patient care)
Computer literacy
Strong financial acumen

Competencies:
Essential:

Leading and Supervising
Delivering Results and Meeting Customer Expectations
Planning and Organizing

Desirable:

Relating and networking
Coping with Pressures and Setbacks
Entrepreneurial and Commercial Thinking
Working with people
Adhering to Principles and Values

Essential: Registered Pharmacist with SAPC

APPLY

STORE MANAGER - CLICKS DAL JOSAFAT
Listing reference: click_015069
Listing status: Online
Apply by: 22 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Paarl
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job description
Job Objectives:

To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

Sound understanding and application of financial management principles
Strong retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of Customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of competency based interviewing

Skills:

Sound managerial skills
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Strong financial acumen

Competencies:
Essential:

Leading and Supervising
Planning and Organising
Delivering Results and Meeting Customer Expectations

Desirable:

Entrepreneurial and Commercial Thinking
Deciding and Initiating Action
Working with people
Analysing
Coping with Pressures and Setbacks

Minimum requirements
Experience:

Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
Extensive people management experience of a large and diverse workforce
Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

Essential: Grade 12 (Maths 50% and English 50%)
Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

APPLY

WELLNESS ASSISTANT - CLICKS ZEERUST
Listing reference: click_015065
Listing status: Online
Apply by: 22 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: North West
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job description
Job Objectives:

To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
To prevent wastage in own area by adhering to stock rotation principles.
To prevent stock losses by following all risk management policies and principles.
To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
To implement product merchandising by following the merchandising guidelines and procedures.
To adhere to all store standard operating procedures.
To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

Desirable: Basic health, fitness and supplements product knowledge
Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

Essential: Good communication and interaction skills
Customer and service orientation
Selling skills
Merchandising skills
Desirable:
Basic computer literacy

Competencies:
Essential:

Relating and Networking
Persuading and Influencing
Delivering Results and Meeting Customer Expectations

Desirable:

Following Instructions and Procedures
Presenting and Communicating Information
Achieving Personal Work Goals and Objectives

Minimum requirements
Experience:
Essential:

At least 1 year related experience
Selling skills; customer related training

Desirable:

Experience working with sports nutrition and vitamin related products

Education:

Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
Desirable: Sports / fitness / nutrition qualification

APPLY

STORE MANAGER - CLICKS CRADOCK
Listing reference: click_015074
Listing status: Online
Apply by: 22 November 2023

Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Eastern Cape
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job description
Job Purpose:

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements
Education and Experience Requirements:

Essential: Grade 12 (Maths 50% and English 50%)
Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

Sound understanding and application of financial management principles
Strong retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of Customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of competency based interviewing
Sound managerial skills
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Strong financial acumen

Essential Competencies

Leading and Supervising
Planning and Organising
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Deciding and Initiating Action
Working with people
Analysing
Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.â€‹
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

APPLY

ASSISTANT STORE MANAGER -CLICKS LICHTENBURG SANLAM
Listing reference: click_015062
Listing status: Online
Apply by: 22 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: North West
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job description
Job Purpose:

To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements
Education and Experience Requirements:

Essential: Grade 12 (Maths 50% and English 50%)
Essential: Relevant Retail/Business Management qualification (External applicants)
Desirable: Degree in Relevant Retail/Business Management
Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

Understanding and application of financial management principles
Retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of people management
Knowledge of competency based interviewing
Numeracy skills
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy

Essential Competencies

Following instructions and procedures
Planning and Organising
Delivering Results and Meeting Customer Expectations
Working with people
Analysing
Leading and Supervising
Entrepreneurial and Commercial Thinking
Coping with Pressures and Setbacks

PHARMACY MANAGER - CLICKS PINETOWN
Listing reference: click_015067
Listing status: Online
Apply by: 21 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Pharmaceutic
Location: KwaZulu Natal
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.

Job description
Job Purpose:

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Minimum requirements
Education and Experience Requirements:

Essential: Registered Pharmacist with SAPC
Essential: Minimum 2 years’ experience post community service year
Essential: Minimum 1 year People Management experience
Essential: Registration with SAPC as the Responsible Pharmacist
Desirable: Retail Pharmacy experience
Desirable: Unisolv experience

Job Knowledge and Skills Required:

SAPC and relevant legal knowledge
Ethical working practice and compliance
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of patient care, professional counselling
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Sound understanding and application of financial management principles
Knowledge of competency based interviewing
Sound managerial, tutorship and coaching skills
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Interpersonal skills (Customer service orientation and effective patient care)
Computer literacy
Strong financial acumen

Essential Competencies

Leading and Supervising
Delivering Results and Meeting Customer Expectations
Planning and Organising
Relating and networking
Following instructions and Procedures
Coping with Pressures and Setbacks
Entrepreneurial and Commercial Thinking
Working with people
Adhering to Principles and Values

Contractual hours:

45hrs 6days

Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity.

APPLY

QUALIFIED POST BASIC PHARMACIST ASSISTANT - CLICKS CENTURION LIFESTYLE
Listing reference: click_015042
Listing status: Online
Apply by: 21 November 2023

Position summary
Industry: Pharmaceutical Sector
Job category: Dispensing/Pharmacy
Location: Centurion
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job description
Job Objectives:

High standards of customer service and care
Efficient stock control and administration, including repacking of medicine
Efficient dispensary administration
Accurate compounding
Provision of general health advice
High standards of housekeeping and merchandise display
Ad hoc requirements as per operational requirements

Minimum requirements
Qualifications and Experience:

Matric with Maths (Essential)
Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

Product knowledge (Health isle and OTC)
SAPC and relevant legal knowledge
Customer service orientated
Team Player
Integrity
Ethical working practice and compliance
Accuracy and attention to detail
Basic calculations
IT Business Operating Systems
MS Office

Competencies:

Adhering to Principles and Values
Working with People
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Relating and Networking
Planning and Organising

Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity
APPLY

QUALIFIED POST BASIC PHARMACIST ASSISTANT - CLICKS JEAN VILLAGE
Listing reference: click_015041
Listing status: Online
Apply by: 21 November 2023

Position summary
Industry: Pharmaceutical Sector
Job category: Dispensing/Pharmacy
Location: Centurion
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job description
Job Objectives:

High standards of customer service and care
Efficient stock control and administration, including repacking of medicine
Efficient dispensary administration
Accurate compounding
Provision of general health advice
High standards of housekeeping and merchandise display
Ad hoc requirements as per operational requirements

Minimum requirements
Qualifications and Experience:

Matric with Maths (Essential)
Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

Product knowledge (Health isle and OTC)
SAPC and relevant legal knowledge
Customer service orientated
Team Player
Integrity
Ethical working practice and compliance
Accuracy and attention to detail
Basic calculations
IT Business Operating Systems
MS Office

Competencies:

Adhering to Principles and Values
Working with People
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Relating and Networking
Planning and Organising

Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity

APPLY

BEAUTY ADVISOR - CLICKS CYCAD
Listing reference: click_015040
Listing status: Online
Apply by: 21 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Polokwane / Pietersburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction
To deliver service excellence through the provision of professional and specialist advice on beauty and skincare products, provision of beauty demonstrations, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job description
Job Objectives:

To consult with customers on beauty related needs, answer product based questions and provide beauty demonstrations in order to aid customers in selecting the best products and services that meet their needs.
To drive and maximise sales of the beauty department by proactively driving promotions, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
To monitor sales, regularly evaluate the performance of products and offer suggestions that result in improved product offerings and increased sales.
To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
To efficiently execute all operational activities within the beauty department, including effective stock management, minimizing shrinkage and ensuring a high standard of general housekeeping and administration.
To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To promote the Clicks club card and to enroll new club card members in order to achieve club card participation targets.
To increase profitability and brand loyalty with customers by the promotion of private label and exclusive products.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

Understanding and application of selling principles
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Knowledge of beauty and skincare products in line with different skin types and personal needs

Skills:

Results and target driven
Strong customer orientation
Good communication skills
Interpersonal skills
Engaging and confident

Competencies:
Essential:

Persuading and influencing
Relating and Networking

Desirable:

Commercial Thinking
Following instructions and procedures
Planning and organising
Delivering Results and Meeting Customer Expectations
Coping with Pressures and Setbacks

Minimum requirements
Experience:

Essential: Minimum 2 years’ experience within beauty / skincare
Experience in a sales and marketing or retail / FMCG environment

Education:

Essential: Grade 12
Essential: Relevant Beauty/skincare qualification (External applicants)

APPLY

WELLNESS ADVISOR- CLICKS JUBILEE CROSSING
Listing reference: click_015044
Listing status: Online
Apply by: 21 November 2023

Position summary
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Pretoria
Contract: Permanent
Remuneration: Market related
EE position: Yes

Introduction
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job description
Job Objectives:

To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
To prevent wastage in own area by adhering to stock rotation principles.
To prevent stock losses by following all risk management policies and principles.
To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
To implement product merchandising by following the merchandising guidelines and procedures.
To adhere to all store standard operating procedures.
To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

Desirable: Basic health, fitness and supplements product knowledge
Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

Essential: Good communication and interaction skills
Customer and service orientation
Selling skills
Merchandising skills
Desirable:
Basic computer literacy

Competencies:
Essential:

Relating and Networking
Persuading and Influencing
Delivering Results and Meeting Customer Expectations

Desirable:

Following Instructions and Procedures
Presenting and Communicating Information
Achieving Personal Work Goals and Objectives

Minimum requirements
Experience:
Essential:

At least 1 year related experience
Selling skills; customer related training

Desirable:

Experience working with sports nutrition and vitamin related products

Education:

Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
Desirable: Sports / fitness / nutrition qualification

Contractual Hours:

38 - 40hrs

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