CITY OF JOHANNESBURG - VACANCY CIRCULAR: 041/2020

Key Performance Areas: Collect good agendas parcels and other related activities that enable proper functioning of the department. Undertake specific tasks/activities that are associated with the provision of support. 
 
Leading Competencies: Must be able to work night shift as and when required. 
 
Core Competencies: Good communication, very articulate and assertive. Coordination. Computer literacy. 
 
This is an employment equity targeted position and preference will be given to Indian, White Males and Females including people with disabilities. 
 
Contact Person: Faniswa Lokwe 
Tel No: (011) 358 3657 
Workplace: Thuso House 
E-Mail: faniswal@joburg.org.za
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
2. Department: Group Finance 
Branch: Customer Relations Services Centre 
Designation: Customer Relationship Agent 
Salary Range: R15 130.73 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
• Grade 12/NQF level 4 is required. 
• 2 years’ previous experience in Customer services environment. 
• Computer literacy (Microsoft Word and Excel); Good communication; Knowledge of SAP and Data entry skills required. 
• Basic knowledge of debts collection, call center collections, customer service or credit management. 
• Knowledge of local government will be an added advantage. 
• On call/standby and shift environment. 
 
Primary Function: Provide an efficient Customer service by resolving a minimum of 90% of customer queries on first contact, while meeting or exceeding targets set by the Revenue & Customer Relationship Management (R&CRM) department. Work effectively and harmoniously as a team to help create and encourage an environment of mutual respect and trust with management, colleagues and customers alike. Ensure efficient and effective resolution of queries to internal and external customers of the City of Johannesburg. Provide a high level Contact Centre experience both telephonically and written. 
 
Key Performance Areas: Continuously improving ad maximizing revenue collection in addressing queries. Logging all queries into SAP CRM according to the set standards. Efficiently processing application and quotations. Maintain a sound customer relation and improving customer experience. Provide area debtors with the full process applicable to payments arrangements. Liaise and collaborate with other RSSC units for speedy flow of information to ensure efficiency and timeous delivery of service to customers. Administration and record- keeping of all sourced of all sourced and other substantive documents for perusal and actioning by relevant stakeholder. Effectively build. Manage and maintain stakeholder relations with internal business units, entities, management and peers to enable smooth collaborations and flow of information. Implement good governance and effective risk management systems. Asset and resources (material and tools management). Provide factual operational quality reports on the functions and performance within the area of responsibility which are accurate and complete; timely; and contribute to and support the overall reporting requirements of the unit. 
 
Leading Competencies: Collaborative/Teamwork & Accountability. 
 
Core Competencies: Customer and Service Delivery Management (Batho Pele); Ethics, Integrity and Professionalism; Conflict management; Impact and Influence and Confidentiality.
 
This is an employment equity targeted position and preference will be given to Indian, White Males and Females including people with disabilities. 
 
Contact Person: Tshepiso Nemaangani 
Tel No: (011) 628 4591 
Workplace: Various Regions 
E-Mail: PhutiR@joburg.org.za
 
 

 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
3. Department: Group Finance 
Branch: Treasury 
Designation: Director: Financial Strategy & Planning 
Salary Range: R62 284.19 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
• Degree in Statistics, Advanced Maths of Finance or an equivalent of NQF level 7. 
• Ten (10) years’ experience in managerial experience in management environment with strategic involvement in financial management. 
• Strong understanding of MFMA; 
• Strong financial analyzing abilities. 
• Must have a valid driver’s license code 8. 
• Computer literacy on SAP (Finance), Microsoft office applications – Word, Excel, PowerPoint; report writing and report writing. 
• Project Management, Risk Management and Auditing will be an added advantage 
• Qualification and experience in terms of minimum competencies prescribed by National Treasury. 
 
Primary Function: Responsible for the development of COJ’s \ Strategies and lead the strategic planning and financial forecasting process. 
 
Key Performance Areas: The City of Johannesburg is looking for Director Financial Strategy Panning to oversee financial formulation to inform the City‘s planning processes. Develop and ensure implementation of financial strategy to guide City’s overall operations to meet its objectives. Forecasts funding availability over a long-term period to support operational plans ad capital programs. Monitoring of the City’s Financial performance including calculation of financial ratios, consideration of financing of operation inclusive of Capex budget. Facilitate development and timeous reporting of financial performance. Lead stakeholder management, compliance and foster good governance. As part of team management, the Director is expected to manage and coach staff in pursuit of departments’ objectives in line with broader organizational objectives and requirements. Provide effective risk management and governance oversight. 
 
Leading Competencies: Extensive knowledge about Local Governance Finance. Ability to analyses and interpret financial information. Communication (verbal and written). Problem solving abilities; report writing; presentation and strategic orientation. Organizational awareness alignment. Coordinating. An understanding of the application of the Municipal Finance Management Act (MFMA). 
 
Core Competencies: Attention to detail and logical thinking; Proactive; Flexibility; Integrity; Batho Pele Principles; Professionalism; Work under Pressure; Work Independently and Confidentiality. 
 
This is an employment equity targeted position and preference will be given to African, White Males and Females including people with disabilities 
 
Contact Person: Mkhuleko Shongwe 
Tel No: (011) 358 3578 /3793 
Workplace: Jorissen Place, Braamfontein 
E-Mail: MkhulekoS@joburg.org.za

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This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
4. Department: Group Communication and Marketing 
Branch: Photographic & Video Services, Strategic Communications 
Designation: Videographer 
Salary Range: R27 494.16 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
• Diploma/NQF level 6 in Video Production, Film Studies / Cinematography or related field; 
• 3 – 5 years’ experience in videography as well as experience in: 
✓ Graphics 
✓ Multimedia 
✓ DVD authoring, and 
✓ Editing (i.e. developed expertise with software to transmit and edit video footage). 
 
Primary Function: Create relevant content for target audiences by making use of professional video recording and editing equipment and to produce video/documentaries that are edited digitally and streamed for variety of uses across various communication platforms. This includes the delivery of all round technical and functional audio-visual production support as well as ensuring the optimal functionality of the video equipment within the department. 
 
Key Performance Areas: Creating professional video products for a variety of clients and audiences and working with clients to understand their requirements and providing support throughout the production process. Providing technical skills and support in operating and maintaining proper levels and calibration of video cameras, and other production equipment. Developing and maintaining an appropriate logging system for all video material; both raw and edited. 
 
Leading Competencies: Technical knowledge of digital processes and of all camera and production equipment including post-production software packages. Knowledge of the latest trends in the audio-visual digital content production fields. 
 
Core Competencies: Advanced computer skills, including proficiency in Microsoft Office (Outlook, Word, Excel & PowerPoint) Apple MAC operating systems and editing & design software. Excellent verbal, written and interpersonal communication skills. Technical ability to work with a variety of audio, video, sand lighting system lighting systems. 
 
This is an employment equity targeted position and preference will be given to African, Indian, White Males and White Females, including people with disabilities. 
 
Contact Person: Vuyo Mazamisa 
Tel No: (011) 407 6452 
Workplace: 158 Civic Boulevard, Metropolitan Centre Braamfontein 
E-Mail: Vuyomaz@joburg.org.za
 
 
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
5. Department: Group Corporate and Shared Services 
Branch: Group SHELA & FCM 
Designation: Senior Secretary 
Salary Range: R16 020.79 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
• Grade 12 / NQF level 4 plus diploma in Secretarial. 
• 2 – 5 years relevant experience 
• Computer literacy in Microsoft Office and Office Applications and 
• Good communication skills. 
 
Primary Function: Perform and undertake tasks / activities associated with the management office of the Group Head and such units within the division. 
 
Key Performance Areas: Perform specific task / activities associated with the provision of a secretarial service to the Group Head Perform a receptionist / telephonist at the office of the Group Head. 
 
Leading Competencies: Ability to function under stress; time management; High level of confidentiality and organisational skills; Strong financial processing and accuracy skills.
 
Core Competencies: Collaborative/Teamwork; Value and Integrity; Attention to detail and quality focused; Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism; Impact and Influence. 
 
This is an employment equity targeted position and preference will be given to Coloured, White Males, and Indian, White Females, including people with disabilities 
 
Contact Person: Noluthando Sihlahla 
Tel No: (011) 407 6658 
Workplace: 158 Civic Boulevard, Metropolitan Centre, Braamfontein
E-Mail: NoluthandoSi@joburg.org.za
 
CLOSING DATE: 30 SEPTEMBER 2020
 
VACANCY CIRCULAR: 041/2020