CITY OF JOHANNESBURG - VACANCY CIRCULAR: 012/2021

 
Primary Function: Manage provision of Query Resolution & Raping Response services to ensure that the City is responsive to the needs of the community, through regional coordination, integration and monitoring of the service delivery at grass root level; through implementation of sound leadership, effective and efficient service delivery excellence and quality assurance procedures and processes. 
 
Key Performance Areas: Contribute to the development of the directorate functional strategic planning. Lead the development of the sub-directorate operational planning process. Lead and facilitate the sub directorate Performance Management planning process. Lead and manage the development of the sub directorate Individual Learning Plans (ILP’s) process. Organise both human and non-human resources for effective implementation of the sub directorate organizational structure. Lead the Recruitment, Selection and Placement process for sourcing of suitably qualified staff for the Sub Directorate. Provide sound leadership for the achievements of the sub- directorates objectives. Manage the implementation of Core Query Resolution & Rapid Response processes, procedures and policies. Manage the monitoring and evaluation process in the regions. Ensure effective control of the sub- directorate human resource. Ensure effective control of Financial Resources of the Sub -directorates. Ensure effective assets management and control of the sub-directorate. Implement good governance and effective risk management systems. Manage specific administrative and reporting requirements associated with the sub- directorate an individual performance. 
 
Leading Competencies: Strategic Direction and Leadership; People Management; Financial Management; Change Leadership; Projects Management; Performance and Risk Management and Batho Pele; Attention to detail.
 
Core Competencies: Computer Literacy (Microsoft Word and Excel); good facilitation and influencing; good listening and communications (verbal and written); co-ordinating; customer care; problems solving; critical thinking and good management. 
 
Contact Person: Leyandre Ndlovu 
Tel No: (011) 407 6800 
Workplace: Metropolitan Centre, 158 Civic Boulevard, Braamfontein 
 
All applications will be through the website using this link: 
https://share.hsforms.com/1s8LkxTalTZ6CJQ6UP38qxQ469tl  
Or visit www.joburg.org.za and click on Vacancies.
 
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
2. Department: Private Office of the Executive Mayor (POEM) 
Branch: Chief of Staff 
Designation: Operational Manager: Services Delivery Excellence & Quality Assurance 
Salary Range: R27 494.16 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Grade 12 / NQF level 4 plus National Diploma or relevant NQF level 6 qualification. 
 Suitably qualified candidate as defined by section 20(3) of the Employment Equity Act will be considered; 
 Three (3) – four (4) years’ experience in Community Work. 
 Experience in Leadership. 
 Experience in mediation roles. 
 Understanding of Public Service Act and Regulations, Department policies and procedures. 
 
Primary Function: Attend to all Rapid Response related cases reported through various channels of communication including marches, Walks-ins, community workers, Social Media, Emails and Hotlines. Identification of all hotspot areas in a particular corridor and developing appropriate mechanisms of addressing them. 
 
Key Performance Areas: List major activities and contribution to the organization for which this post is held accountable. Provide appropriate interventions for Hotspot Areas. Avert Services Delivery Protests and Marches. Engage Stakeholders on Services Delivery Queries and Concerns. Consolidate reports on all Rapid Response Cases. To ensure that Executive Mayor communicates with stakeholders at all times or give feedback to communities regularly. 
 
Leading Competencies: Planning, Organizing, Information management / filing, innovative and creative, confidentiality and problem solving. 
 
Core Competencies: Computer Literacy (Microsoft Word and Excel); good communication (verbal and written) and administration skills required. 
 
Contact Person: Ndivhuwo Mphephu 
E-Mail: NdivhuwoMp@joburg.org.za  
Tel No: (011) 407 6835 
Workplace: Metropolitan Centre, 158 Civic Boulevard, Braamfontein 
 
All applications will be through the website using this link: 
https://share.hsforms.com/1_W2Xawg1SxiS0e76cJ8-Bg469tl  
Or visit www.joburg.org.za and click on Vacancies.

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This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
3. Department: Private Office of the Executive Mayor (POEM) 
Branch: Chief of Staff 
Designation: Chief Specialist: Community and Stakeholder Management 
Salary Range: R39 055.92 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Degree in Customer Relations / Marketing / Public Relations / Communication or Journalism (NQF level 7); 
 Suitably qualified candidate as defined by section 20(3) of the Employment Equity Act will be considered; 
 5 - 7 years’ related experience at senior practitioner level. 
 
Primary Function: Lead and manage communications and stakeholder engagement and liaison, including the provision of high quality and responsive information for all stakeholder. Develop approaches to engagements, collaboration and innovation that create improved value for the city / Region and its stakeholders. 
 
Key Performance Areas: Render an efficient and effective stakeholder engagement management and liaison service in the designated region. Perform specific tasks / activities associated with the provision of internal communications services. Performs specific tasks / activities associated with the provision of external communications services. Provide marketing support. Perform specific tasks activities associated with the provision of effective and efficient stakeholder management and liaison. Conduct planning and development activities. Optimise process for efficiency. Management of assets entrusted into specialist area. Conduct governance and risk activities. Monitor and report on work / projects achieve. 
 
Leading Competencies: Ability to function under stress; Collaborative/Teamwork & Accountability; Advice and guidance; Information gathering; Change management; Problem solving; Resource management and networking skills. Time management; High level of confidentiality and Organisational skills. 
 
Core Competencies: Teamwork; High level confidentiality; Value and Integrity; Attention to detail and quality focused; Knowledge of local government policies, protocol and procedures; Batho Pele Principles. 
 
Contact Person: Tsholofelo Tlhotlhomisang 
E-Mail: TsholofeloT@joburg.org.za  
Tel No: (011) 407 6311 
Workplace: 158 Civic Boulevard, Metropolitan Centre, Braamfontein
 
All applications will be through the website using this link: 
https://share.hsforms.com/1Y38t-n-vS7OUvl-sUuTBAg469tl  
Or visit www.joburg.org.za and click on Vacancies.
 
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
4. Department: Office of the City Manager
Branch: Chief Operational Officer (COO)
Designation: Operational Manager: Administration
Salary Range: ​R27 494.16 pm (basic salary excluding benefits)
 
 
Appointment Requirements: 
 A degree, preferably in Public Administration or associated discipline but the candidates with extensive relevant work experience and proven track record would be considered. 
 Suitably qualified candidates as defined by Section 20(3) of the EE Act will be considered. 
 3 – 5 years relevant experience in Public Administration in either public or private sector. 
 Minimum 3 years’ experience in administration. 
 It is essential that the candidate has Management experience. 
 Knowledge of Local government environment programmes and projects. 
 The ability to lead and improve processes and procedures within the POEM unit. 
 
Primary Function: To establish, direct and manage support services in the Private Office of the Executive Mayor through the implementation and monitoring of policies, review and establish practice that will assist in creating a competent workforce in a positive climate to support business imperatives and enhance service delivery. Provide strategic advice on the mission critical initiatives with respect to development that’s aimed at supporting the accomplishment of the City’s Key Performance Areas and service delivery objectives. 
 
Key Performance Areas: Implementation of support services. Monitoring of policies, practices and strategic management. Monitor and provide support services to the POEM business unit. To ensure effective support services to the business unit. 
 
Leading Competencies: Communicate clearly and concisely, both oral and writing, Principles and practices of administration and personnel management, principle and practice of municipal budget preparation and administration, principle of supervision, training and performance evaluation, a demonstrated ability to develop a variety of well-written, clear and compelling products (reports, presentations, talking points etc.), public service environment, administration procedures, planning, audit principles and resource management 
 
Core Competencies: Negotiating skills, Computer skills, Facilitation skills, Performance Management skills, excellent Communication skills, Leadership and People Management. 
 
Contact Person: Tsholofelo Tlhotlhomisang 
Tel No: (011) 407 6311 
Workplace: Metropolitan Centre, 158 Civic Boulevard, Braamfontein 
 
All applications will be through the website using this link: 
https://share.hsforms.com/1Vn3pFhyBSh2-_-m-nVFswA469tl  
Or visit www.joburg.org.za and click on Vacancies.
 
CLOSING DATE: 24 MARCH 2021
 
VACANCY CIRCULAR: 012/2021

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