BANKING SECTOR EDUCATION AND TRAINING AUTHORITY (BANKSETA)

 

 

 

EMPLOYMENT OPPORTUNITY

The BANKSETA is a statutory body established through the Skills Development Act of 1998 to enable its stakeholders to advance the national and global position of the banking and micro-finance industry. As guided by its mandate the BANKSETA is as such an agent of transformation by promoting employment equity and broad-based black economic empowerment through skills development.

 

GENERAL MANAGER - CORPORATE SERVICES

Reference Number: BSGMCS042026

Reporting Line: Chief Executive Officer

Full-time/Part-time/Contract: Full-time position – Gauteng Based

Position Level:  E Band

Remuneration:  R  1 453 262.50 – R 1 800 885.00 CTC per annum.  

 

The purpose of the role:

The Executive Manager: Corporate Services reports directly to the Chief Executive Officer. The Executive Manager: Corporate Services is responsible for managing the activities and functions in the Human Resources, Facilities Management, Marketing and Communications and Information Communications Technology units, that fall under the Corporate Services Division The incumbent in this role provides  leadership and oversight  to maintain best practices in these functions and to make informed business decisions.

 



 

Main Responsibilities:

To provide strategic leadership to the Division and contribute towards the overall BANKSETA strategy and targets.

  • Develop BANKSETA strategic plans and ensure implementation of the strategic plans developed.
  • Develop business plans for the Division.
  • Develop risk management strategies and risk register for the Division.
  • Conduct research and consult with the relevant industry bodies within the Banking/SETA sector.
  • Oversight of  budget preparation and budget review for the Division and ensure compliance thereto.
  • Oversight of preparation and submission of  relevant statutory reports per reporting cycles of Government and Accounting Authority

 

To direct the activities of Human Resources, Facilities Management, Marketing and Communications, and Information Communications Technology

  • Lead and manage the Corporate Services Division and set the necessary policies and rules frameworks in place to ensure proper and effective services with the units of Human Resources, Facilities Management, Marketing and Communications and Information Communications Technology (ICT).
  • Ensure that human resources functions (full HR value chain) is managed according to industry best practices and that alignment in the business is ensured with the HR strategy and policies. 
  • Ensure that facilities owned / leased by the BANKSETA are properly managed and kept safe at all time and all facilities related activities projects are implemented within set plans and budgets.
  • Ensure that all units under Corporate Services operate within set business plans and approved budgets.
  • Ensure compliance with all relevant legislation (OHS, LRA,EE,POPIA,PIA)
  • Oversight of the ICT division ensuring that ICT functions are managed in line with best practices.
  • Ensure that all BANKSETA records and data systems are maintained properly.
  • Ensure the existence of relevant data security and recovery control processes and systems.
  • Ensure proper access and easy retrieval of BANKSETA related information to qualified users.
  • Ensure the development of information governance and security policy, standards and procedures.
  • Ensure that training related to information security takes place within the organization.
  • Ensure that the installation upgrading, maintenance, replacement and modernisation of the existing hardware, infrastructure and software is properly managed and controlled.
  • Ensure the effective provision of IT infrastructure technical and service support.
  • Develop and drive a corporate marketing and communication strategy and plan.
  • Ensure the development and implementation of a corporate identify manual and guidelines.
  • Ensure that these are communicated to all relevant stakeholders.  
  • Ensure that brand integrity is managed across service lines and other relevant activities for BANKSETA, through relevant protocols and policies.
  • Share relevant information with a range of BANKSETA stakeholders.

 

To ensure the availability of resources that facilitates service delivery in the Division

  • Manage the utilization of all systems in the Division.
  • Develop human resource staffing plans.
  • Manage the utilization of ICT systems to ensure they support business objectives.
  • Ensure implementation of BANKSETA’s performance management system.
  • Provide capacity building, through coaching and development of direct reports.
  • Undertake climate surveys to determine and address organization staff morale and culture.

 

Continuous improvement and optimization in the organization

  • Identify gaps within current functions and propose recommendations to management to resolve current issues.
  • Assist with the compilation of required project plans with relevant milestones, resources and budgets.
  • Manage the implementation of different projects and project streams in the BANKSETA.
  • Provide regular progress reports to BANKSETA, Accounting Authority and other principals
  • Manage Service Level Agreements with third parties per legislation.
  • Keep up to date with new developments and changes in own field and within BANKSETA and SETA sector.
  • Maintain open and honest communication.
  • Engage in problem solving and continuous improvement processes to optimise output of the area.
  • Demonstrate visible ownership of business wide initiatives impacting on area of accountability.
  • Represent BANKSETA professionally when necessary with external and internal stakeholders.

 

Competencies:

 

Values

  • Respect
  • Innovative 
  • Stakeholder Focus 
  • Professionalism 
  • Diversity 
  • Integrity 
  • Teamwork 

 

Functional/Technical

  • People development and management
  • Strategic thinking and leadership
  • Business Needs Analysis
  • Policy and Standards Design
  • and Development
  • Employment Legislation
  • Business Management
  • Reputational Management

 

Behavioural

  • Problem solving
  • Initiative
  • Results driven.
  • Professional
  • Stress tolerance
  • Interpersonal relations
  • Assertive
  • Ability to work independently.
  • Attention to detail and accuracy

 

Knowledge and Skills :

  • Extensive experience in human resource management and people management, or business management, or Information Communication Technology.
  • Proven track record of successfully leading and managing high-performance teams.
  • Knowledge of human capital policies, project management, and financial management principles.
  • Demonstrated ability to drive innovation, continuous improvement, and change management initiatives.
  • Experience in developing and implementing strategic plans aligned with organizational objectives.
  • Excellent interpersonal & communication skills (written & verbal) and the ability to communicate with diverse audiences.
  • negotiation and conflict management skills
  • Financial, Computer and project management skills
  • Knowledge of the Public Finance Management Act (PFMA) and Treasury Regulations
  • Knowledge /Experience in IT systems delivered as a service to support business operations
  • Flexibility in working hours will be required to meet demands of the role.
  • May be required to work overtime.
  • Valid driver’s License

 

Minimum Required Qualification:

  • A qualification at NQF Level 8 or higher  in Human Resources ,  or Business Management or any business related field, or Information Communication Technology or Law or Commerce or Finance Field .

 

Required Experience:

  • At least 12 years minimum working experience (of which 7 years should be at  management level)
  • At least 5 years’ experience working in a management position or higher level in any public entity governed under the Public Finance Management Act.
  • At least 3 years’ experience working in/ or with oversight of  Human Resources function or Information Communication Technology Function or both in a public entity.
  • 5 years experience working in a  management position or higher level in a Schedule 3 or Schedule 2 public entity would be an advantage.

 

Closing date for applications: 30 April 2026

 

Note: Preference will be given to candidates who meet the requirements and in line with the BANKSETA’s Employment Equity Plan.  White, coloured and Indian candidates are encouraged to apply.

 

PLEASE APPLY HERE