- Published on
AGRICULTURAL SECTOR EDUCATION TRAINING AUTHORITY (AGRISETA) VACANCIES
AGRICULTURAL SECTOR EDUCATION TRAINING AUTHORITY (AGRISETA)
PERMANENT
RECEPTIONIST
SALARY SCALE PATERSON B4 LEVEL 6
R298 313.80 CTC
REF: AgriS0803/23
DESIGNATION: Receptionist
REPORTING TO: Assistant Manager: Marketing and Communications
DIVISION: Corporate Services
OFFICE LOCATION: Head office (Pretoria)
JOB PURPOSE
• To provide telephony services via switchboard.
• To serve as the Receptionist and Front Desk services officer.
ROLE CONTEXT
• To provide administrative and stakeholder support services for the organisation.
KEY PERFORMANCE AREAS - KEY PERFORMANCE AREA
FUNCTIONAL OUTPUTS / ACTIONS
Managing Switchboard and Front Desk (Customer Relationship Management)
1. Switchboard Services:
• Manage incoming calls and direct them to the relevant employees or divisions.
• Record messages and ensure that it reaches the recipient within one hour of the call.
• Track the issues register at reception, which notes challenges, short comings, and stakeholder complaints and similarly, escalate urgent and immediate matters to the Head: Marketing & Communications.
2. Front Desk / Reception services
• Manage the organisation’s visitor register and direct such visitors and service providers according to AgriSETA’s guidelines and protocols, which will be set by the Head: Marketing & Communications.
• Ensure that the Front Office is presentable, professionally arranged (free of noise and loitering).
Administration
• Capture and keep an accurate record of incoming and outgoing documentation, such as, parcels and documents.
• Ensure safe keeping of the waybills and documents from courier service providers.
• Ensure tender documents are directed to the Tender Box as and when published.
• Manage and direct stakeholder documentation known as portfolios of evidence.
AD HOC
• Perform any other duties which may be assigned from time to time.
• Make recommendations for the smooth running and continuous improvement of the Front Office and telephony services.
PROVISION OF SERVICE TO INTERNAL EMPLOYEES AND EXTERNAL STAKEHOLDERS
• Ensure that correct contact details are provided to stakeholders, as requested.
• Direct any calls to the relevant divisions and relay messages to respective employees via email.
• Report any emergencies to the relevant divisional executives (or the Head: Marketing & Communications) as and when they occur.
• Ensure that the Front Desk is always attended to during the working hours from 08h00 until 16h30.
MININUM QUALIFICATIONS AND EXPERIENCE
• NQF Level 5 in relevant Qualification in Administration or equivalent.
• One (1) year reception and switchboard management experience.
• Knowledge of Microsoft Outlook (for sending emails)
• Knowledge of Microsoft applications (Excel, Word, PowerPoint will be an advantage.
• Fluent in English.
JOB COMPETENCIES AND SKILLS REQUIRED
• Professionalism
• Neat personal appearance
• Telephone etiquette
• Customer service
• Good communication and articulation skills
• Interpersonal Skills
• Computer Literacy
• Demonstrate ability to work well as part of a team
• Time Management
• Ability to work under pressure
Employment Period: Permanent
Updated CV (excluding certificates) should be forwarded to: Recruitment@agriseta.co.za
Closing date: Monday, 28 August 2023
Enquiries: BoitumeloM@agriseta.co.za
Note: Communication will be restricted to the shortlisted candidates. Should you not hear from us in four (4) weeks after the closing date of this advertisement, consider your application unsuccessful.
This advertisement has minimum requirements listed. Management reserves the right to use additional relevant information as criteria for short-listing. AgriSETA is an equal opportunity employer and preference will be afforded to candidates in terms of the Employment Equity Plan. Disabled candidates are encouraged to apply and an indication in this regard will be appreciated.
PERMANENT
RECEPTIONIST
SALARY SCALE PATERSON B4 LEVEL 6
R298 313.80 CTC
REF: AgriS0803/23
DESIGNATION: Receptionist
REPORTING TO: Assistant Manager: Marketing and Communications
DIVISION: Corporate Services
OFFICE LOCATION: Head office (Pretoria)
JOB PURPOSE
• To provide telephony services via switchboard.
• To serve as the Receptionist and Front Desk services officer.
ROLE CONTEXT
• To provide administrative and stakeholder support services for the organisation.
KEY PERFORMANCE AREAS - KEY PERFORMANCE AREA
FUNCTIONAL OUTPUTS / ACTIONS
Managing Switchboard and Front Desk (Customer Relationship Management)
1. Switchboard Services:
• Manage incoming calls and direct them to the relevant employees or divisions.
• Record messages and ensure that it reaches the recipient within one hour of the call.
• Track the issues register at reception, which notes challenges, short comings, and stakeholder complaints and similarly, escalate urgent and immediate matters to the Head: Marketing & Communications.
2. Front Desk / Reception services
• Manage the organisation’s visitor register and direct such visitors and service providers according to AgriSETA’s guidelines and protocols, which will be set by the Head: Marketing & Communications.
• Ensure that the Front Office is presentable, professionally arranged (free of noise and loitering).
Administration
• Capture and keep an accurate record of incoming and outgoing documentation, such as, parcels and documents.
• Ensure safe keeping of the waybills and documents from courier service providers.
• Ensure tender documents are directed to the Tender Box as and when published.
• Manage and direct stakeholder documentation known as portfolios of evidence.
AD HOC
• Perform any other duties which may be assigned from time to time.
• Make recommendations for the smooth running and continuous improvement of the Front Office and telephony services.
PROVISION OF SERVICE TO INTERNAL EMPLOYEES AND EXTERNAL STAKEHOLDERS
• Ensure that correct contact details are provided to stakeholders, as requested.
• Direct any calls to the relevant divisions and relay messages to respective employees via email.
• Report any emergencies to the relevant divisional executives (or the Head: Marketing & Communications) as and when they occur.
• Ensure that the Front Desk is always attended to during the working hours from 08h00 until 16h30.
MININUM QUALIFICATIONS AND EXPERIENCE
• NQF Level 5 in relevant Qualification in Administration or equivalent.
• One (1) year reception and switchboard management experience.
• Knowledge of Microsoft Outlook (for sending emails)
• Knowledge of Microsoft applications (Excel, Word, PowerPoint will be an advantage.
• Fluent in English.
JOB COMPETENCIES AND SKILLS REQUIRED
• Professionalism
• Neat personal appearance
• Telephone etiquette
• Customer service
• Good communication and articulation skills
• Interpersonal Skills
• Computer Literacy
• Demonstrate ability to work well as part of a team
• Time Management
• Ability to work under pressure
Employment Period: Permanent
Updated CV (excluding certificates) should be forwarded to: Recruitment@agriseta.co.za
Closing date: Monday, 28 August 2023
Enquiries: BoitumeloM@agriseta.co.za
Note: Communication will be restricted to the shortlisted candidates. Should you not hear from us in four (4) weeks after the closing date of this advertisement, consider your application unsuccessful.
This advertisement has minimum requirements listed. Management reserves the right to use additional relevant information as criteria for short-listing. AgriSETA is an equal opportunity employer and preference will be afforded to candidates in terms of the Employment Equity Plan. Disabled candidates are encouraged to apply and an indication in this regard will be appreciated.
PERMANENT
DATA CAPTURER
SALARY SCALE: PATERSON B4 LEVEL 6
R295 943.49 CTC PA
Ref: AgriS0108/2023
DESIGNATION: Data Capturer
Reporting to: Assistant Manager: Reporting
Division: Skills Planning
Business Unit: Skills Planning Reporting
Office Location: Head office (Pretoria)
JOB PURPOSE
Capture all Learner data on the Management Information System (MIS)
ROLE CONTEXT
Accuracy and attention to details in capturing data is essential.
KEY PERFORMANCE AREAS
KEY PERFORMANCE AREA - FUNCTIONAL OUTPUTS / ACTIONS
DATA CAPTURING
• Maintain and update AgriSETA’s database to enable efficient data retrieval.
• Implement Quality control measures to ensure the validity of data.
• Provide weekly data reports to the Assistant Manager.
• Retrieve report from the management information system (Indicium) and send to relevant stakeholders for payment purposes.
• Prepare and submit SETMIS reports quarterly.
• Prepare reports requested by DHET and management for review by the Assistant Manager
• Prepare and submit performance information reports for management review.
• Provide data trend analysis from AgriSETA’s database.
• Maintain documented proof of captured information.
• Verify, enroll, and authorise learner information relating to various learning programmes within AgriSETA inclusive of partnerships and other stakeholders.
AD HOC
• Any other duties which may be assigned from time to time by Line Manager/Supervisor.
REQUIREMENTS INTERNAL AND EXTERNAL CONTACTS
Internal departments: All departments within AgriSETA.
MININUM QUALIFICATIONS AND EXPERIENCE
Matric or Equivalent (NQF Level 4)
• 2 years’ experience in an administrative function.
• 1-year related experience in Data Capturing.
• Knowledge of SETMIS reporting will be an added advantage.
REQUIRED COMPETENCIES
• Attention to detail
• Ability to work under pressure
• Project management skills
• Organising skills
• Time management
• Ability to work in a team
• Computer Literacy
• Communication skills
• Good work ethics.
Employment Period: Permanent
An updated CV with a cover letter (excluding certificates) should be forwarded to: Recruitment@agriseta.co.za
Closing date: Monday, 28 August 2023
Enquiries: KelebogileM@agriseta.co.za
Note: Communication will be restricted to the shortlisted candidates only. Should you not hear from us in 4 weeks after the closing date of this advertisement, consider your application unsuccessful.
This advertisement has minimum requirements listed. Management reserves the right to use additional relevant information as criteria for shortlisting. AgriSETA is an equal opportunity employer and preference will be afforded to candidates in terms of Employment Equity Plan.
PERMANENT
DATA CAPTURER
SALARY SCALE: PATERSON B4 LEVEL 6
R295 943.49 CTC PA
Ref: AgriS0108/2023
DESIGNATION: Data Capturer
Reporting to: Assistant Manager: Reporting
Division: Skills Planning
Business Unit: Skills Planning Reporting
Office Location: Head office (Pretoria)
JOB PURPOSE
Capture all Learner data on the Management Information System (MIS)
ROLE CONTEXT
Accuracy and attention to details in capturing data is essential.
KEY PERFORMANCE AREAS
KEY PERFORMANCE AREA - FUNCTIONAL OUTPUTS / ACTIONS
DATA CAPTURING
• Maintain and update AgriSETA’s database to enable efficient data retrieval.
• Implement Quality control measures to ensure the validity of data.
• Provide weekly data reports to the Assistant Manager.
• Retrieve report from the management information system (Indicium) and send to relevant stakeholders for payment purposes.
• Prepare and submit SETMIS reports quarterly.
• Prepare reports requested by DHET and management for review by the Assistant Manager
• Prepare and submit performance information reports for management review.
• Provide data trend analysis from AgriSETA’s database.
• Maintain documented proof of captured information.
• Verify, enroll, and authorise learner information relating to various learning programmes within AgriSETA inclusive of partnerships and other stakeholders.
AD HOC
• Any other duties which may be assigned from time to time by Line Manager/Supervisor.
REQUIREMENTS INTERNAL AND EXTERNAL CONTACTS
Internal departments: All departments within AgriSETA.
MININUM QUALIFICATIONS AND EXPERIENCE
Matric or Equivalent (NQF Level 4)
• 2 years’ experience in an administrative function.
• 1-year related experience in Data Capturing.
• Knowledge of SETMIS reporting will be an added advantage.
REQUIRED COMPETENCIES
• Attention to detail
• Ability to work under pressure
• Project management skills
• Organising skills
• Time management
• Ability to work in a team
• Computer Literacy
• Communication skills
• Good work ethics.
Employment Period: Permanent
An updated CV with a cover letter (excluding certificates) should be forwarded to: Recruitment@agriseta.co.za
Closing date: Monday, 28 August 2023
Enquiries: KelebogileM@agriseta.co.za
Note: Communication will be restricted to the shortlisted candidates only. Should you not hear from us in 4 weeks after the closing date of this advertisement, consider your application unsuccessful.
This advertisement has minimum requirements listed. Management reserves the right to use additional relevant information as criteria for shortlisting. AgriSETA is an equal opportunity employer and preference will be afforded to candidates in terms of Employment Equity Plan.
SKILLS PLANNING AND RESEARCH INTERNS X2
24 MONTHS
REMUNERATION: MARKET RELATED
REF: AgriS0802/2023
DESIGNATION: Skills Planning and Research Intern
Reporting to: Assistant Manager: Reporting
Division: Skills Planning
Business Unit: Skills Planning Reporting
Office Location: Head office (Pretoria)
JOB PURPOSE
❖ To provide support within Skills Planning and Research Division.
ROLE CONTEXT
❖ Function within the Skills Planning and Research Division working with data capturing and control.
KEY PERFORMANCE AREAS
KEY PERFORMANCE AREA - FUNCTIONAL OUTPUTS / ACTIONS
Data Capturing
❖ Maintain and update AgriSETA’s database to enable efficient data retrieval.
❖ Implement Quality control measures to ensure the validity of data.
❖ Provide weekly data reports to the Assistant Manager.
❖ Retrieve report from the management information system (Indicium) and send to relevant stakeholders for payment purposes.
❖ Prepare and submit SETMIS reports quarterly.
❖ Prepare reports requested by DHET and management for review by Assistant Manager.
❖ Prepare and submit performance information reports for management review.
❖ Provide data trend analysis from AgriSETA’s database.
❖ Maintain documented proof of captured information.
❖ Verify, enrol, and authorize learner information relating to various learning programmes within AgriSETA inclusive of partnerships and other stakeholders.
Management of data
❖ Compile data on request.
❖ Maintain various data sets.
Administration
❖ Assist with basic administration tasks.
❖ Maintain administrative process within the division
AD HOC
❖ Any other duties which may be assigned from time to time by the Assistant Manager: Reporting.
INTERNAL AND EXTERNAL CONTACTS
- Internal departments: All divisions within AgriSETA.
MININUM QUALIFICATIONS AND EXPERIENCE
- N6 / Diploma/ Equivalent Qualifications in Office Admin/ Office
- Management or any other relevant qualifications.
REQUIRED COMPETENCIES
- Advanced competencies in Excel, Word, and Outlook
- Advanced Administrative skills
- Accuracy
- Team player
Employment Period: 24 Months
An updated CV with a cover letter (excluding certificates) should be forwarded to: recruitment@agriseta.co.za
Closing date: Monday, 28 August 2023
Enquiries: KelebogileM@agriseta.co.za
Note: Communication will be restricted to the shortlisted candidates only. Should you not hear from us in 4 weeks after closing date of this advertisement, consider your application unsuccessful.
This advertisement has minimum requirements listed. Management reserves the right to use additional relevant information as criteria for short-listing. AgriSETA is an equal opportunity employer and preference will be afforded to candidates in terms of Employment Equity Plan.
Disabled candidates are encouraged to apply and an indication in this regard will be appreciated.