COMMUNITY SCHEMES OMBUD SERVICE (CSOS) - DATA CAPTURER: WC

 
JOB DESCRIPTION
Requirements:
• National Senior Certificate.
• Diploma in office administration
• Certificate in data capturing or equivalent would be an added advantage.
• Knowledge of customer service.
• Knowledge on working on computers.
• Knowledge of Excel and Microsoft Word.
 
Key Performance Areas:
• National Senior Certificate.
• Diploma in Office Administration, Certificate in data capturing or equivalent would be an added advantage.
• To register and capture all new applications for dispute resolution on the case management system accurately and correctly.
• Opening of new files.
• Issuing of payment letter to complainants.
• Liaise with complainants regarding their applications.
• General office support services to the department.
• Administration and filing.