CITY OF JOHANNESBURG - CIRCULAR: 054/2021

 
Key Performance Areas: Execute specific instruction and applied laid down procedure with respect to coordinating the Regional Director’s diary and events. Perform specific tasks and activities associated with the provision of Administration and Secretarial support. Maintain correspondence/information and record keeping systems and access record of discussions, instructions and correspondence. Manage the implementations of procedures and systems associated with controlling documentation flow. To effectively liaise and support the ED in ensuring qualitative communication, service delivery and enabling the ED in achieving the said political objectives. 
 
Leading Competencies: Collaborative/Teamwork & Accountability. 
 
Core Competencies: Customer and Service Delivery Management (Batho Pele) Ethics; Integrity and Professionalism; Impact and Influence; Confidentiality and ability to function under pressure. 
 
This is an employment equity targeted position and preference will be given to employment equity targeted groups, including people with disabilities. 
 
Contact Person: Karabo Khumalo 
Tel No: (011) 407-7035/6553 
Workplace: 158 Civic Boulevard Braamfontein 
 
All applications will be through the website using this link: 
Community Development - Personal Assistant https://share.hsforms.com/1NOQr5ahRT5264Vfj1Lv7Ww469tl  
Or visit www.joburg.org.za and click on Vacancies. 
 
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
2. Department: Development Planning 
Branch: Land Use Development Management 
Designation: Manager: Registration 
Salary Range: R39 055.92 pm (basic salary excluding benefits) 
 
Appointment Requirements 
 Grade 12 plus degree or equivalent qualification in Town Planning and Regional Planning at NQF Level 7 
 5 - 7 year’ experience in town planning and/or regional planning of which two years should be management level. 
 Knowledge of the local, provincial and national political and legislative framework and dynamics. 
 Knowledge of related policies and legislation governing the built environment management functions. 
 
Primary Function: To manage and direct the registration, circulation, transmission and finalization processes of development applications in the pre-decision phase, to ensure that the applications are effectively processed in accordance with relevant Town Planning legislation and approved Council policies and guidelines. 
 
Key Performance Areas: Manage the Public Counter, Registration, Circulation, Transmission, Appeals, finalized in terms of Town Planning Legislation. This includes the applications transmitted to the Municipal Tribunal, notification to all internal and external Departments of decisions taken under Delegated Authority and Planning Committee. Provide factual operational quality reports on the function and performance within the area of responsibility which are accurate and complete; timely; and contributes to and support the overall reporting requirements of the department. Manage and oversee the accurate capturing of information on the electronic system and, ensuring that back-ups occur and managing a secure manual storage. This includes that records are backed up electronically and stored securely and ensuring physical records are maintained within a safe environment in accordance with relevant legislation. Provide a professional advisory and facilitate service to stakeholders. Manage and coach staff in the Sub- Unit to ensure that all staff meet the departments objectives in the line with broader organizational objectives and requirements. Manage and monitor assets and resources of the Directorate. Control, consolidate, analyse and submit various reliable reports. Practice good governance and management of risk. 
 
Leading Competencies: Town Planning Application; Reporting; Policy and Procedures Management; Performance Management; Public Negotiation, Consultation and interaction; People management and supervision; Asset and Resource Management; Monitoring and Reporting; Governance and Risk. 
 
Core Competencies: Report writing; Computer Literacy on SAP; Computer Literacy – Microsoft Office Application – Word, Excel, PowerPoint 
 
This is an employment equity targeted position and preference will be given to African/White Males and African Females including people with disabilities. 
 
Contact Person: Siphiwe Khumalo 
Tel No: 011 407 7085 
Workplace: 158 Civic Boulevard, Metro Center 
 
All applications will be through the website using this link: 
Development Planning - Manager: Registration https://share.hsforms.com/11oGK1PxqQ0aXcu4K1M0pzg469tl   
Or visit www.joburg.org.za and click on Vacancies 
 
 

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This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
3. Department: Group Communication and Marketing 
Branch: Strategic Communication 
Designation: Director: Strategic Communication 
Salary Range: R62 284.19 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Bachelor’s Degree in Communication/Strategic Communication/Journalism/Public Relation or related field (NQF level 7); 
 10 years’ relevant experience at senior management level in communication and/or Public Relations, in either the public or private sector; 
 Experience in planning, writing, editing and production of newsletters, press releases, annual reports and other print publications and directories; 
 Experience with all types of social media (e.g. Facebook, Twitter. Instagram, etc.) and knowledge of web content management systems (CRM software) as well as digital marketing tools and techniques; 
 Knowledge of best SEO, web analytic and Google Ads in order to run successful online campaigns and perform competitive analysis; 
 Knowledge of government legislation, policies and procedures applicable to South Africa; 
 Acute understanding of the direct and indirect role of the media in the formation of opinions within national and international spheres of government, the private sector, agencies, NGOs and communities. 
 
Primary Function: Lead the strategic communication of the City’s messages, programmes and projects by defining and interfacing with appropriate target audiences and using all possible models of communication and media platforms; resulting in greater stakeholder and citizen mobilization and partnership with government in the delivery of services. 
 
Key Performance Areas: Provide strategic leadership, direction and oversight on all communication and content related issues as well as communication strategies, policies, standards, protocols and guidelines. Oversee strategic communication research and the development of content and direct its creative execution (collation, packaging and distribution). Manage communication and media relations. Manage digital transformation objectives in the online communication/digital environment. Build and maintain solid partnerships with internal and external stakeholders. Direct the City’s employee communications. Oversee and direct the creation and supply of relevant content for target audiences and delivery of photographic, technical and functional audio-visual production support, in the most appropriate way. Coordinate all strategic communication activities and public relations that impact overall reputation. Execute sound financial management and control and contribute information to support financial planning processes with the department. Direct and control outcomes associated with utilization, productivity and performance of personnel within the directorate. Comply with all Municipal Supply Chain management regulations, policies and procedures. Develop and measure specific key indicators for the directorate in respect of the department’s business plan/SDBIP. Identify, assess and notify direct reports of internal and external status, progress or matters that affect the directorate. Assess the adequacy of control procedures with respect to maintaining all assets and resources within the directorate. Take overall responsibility for the finalization and submission of reports generated within the directorate. 
 
Leading Competencies: Strategic Direction, Change Leadership & Management, Project Management; Planning and Organizing, Risk Management, Financial Management, Procurement and Contract Management and People Management. 
 
Core Competencies: Good networking and persuasion. Good judgment and creative problem-solving, including negotiation and conflict resolutions skills. Strong analytical and project management. Good verbal presentation, group dynamic and facilitation skills. Strong management skills, and ability to influence and engage direct and tactical financial management. 
 
This is an employment equity targeted position and preference will be given to African/White Males and Females, including people with disabilities. 
 
Contact Person: Vuyo Mazamisa 
Tel No: (011) 407 6452 
Workplace: Metropolitan Centre, 158 Civic Boulevard, Braamfontein 
 
All applications will be through the website using this link: 
Group Communication and Marketing - Director: Strategic Communication https://share.hsforms.com/1Rq20sArPTv2bqc4Ax5j8Ng469tl  
Or visit www.joburg.org.za and click on Vacancies 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
4. Department: Group Corporate Shared Services 
Branch: Group Management Support Services 
Designation: Senior Specialist: Policy Strategy & Development Management 
Salary Range: R43 684.21pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Grade 12 plus bachelor’s degree in public administration, Business Administration or Law (NQF Level 7) 
 6 years’ experience in Local Government of which 4 years should have been in Policy and Strategy Development and compliance management and at least 3 years on managerial level. 
 Writing and editorial skills; Excellent computer skills; Ability to present and report effectively. 
 Understanding of legal implications of policies 
 Quality assurance and human resources procedures and regulations. 
 
Primary Function: To facilitate and drive the development of Policies, Strategies and Standard Operating Procedures, to review existing Policies and Strategies and to conduct compliance monitoring, on behalf of the Business Planning and Performance Management Head. 
 
Key Performance Areas: Ensure policies are developed by all units in GCSS to ensure compliance with Legislation and Regulation. Development of Standard Operating Procedures in terms of policy, Legislation and Regulations, for all activities of the various sub-units of the department. Development of strategic to implement measures/changes to achieve the objectives of the department. Implement compliance management to identify, monitor, minimize audit findings. Provide programme management functions. Provide project management functions. 
 
Leading Competencies: Policy Development; Standard Operation Procedures; Strategy Development; Compliance Management; Programme Management and Project Management. 
 
Core Competencies: Attention to detail and high levels of accuracy and excellent planning, organising and time management skills. Good problem-solving skills and information gathering skills. Excellent verbal, written and communication skills. Ability to work independently with minimal supervision. Computer Literacy is essential (PowerPoint, Word and Spreadsheet). Report writing and time management is essential. Communication skills 
 
This is an employment equity targeted position and preference will be given to African/White Males including people with disabilities. 
 
Contact Person: Regina Hartley 
Tel No: (011) 407-7191 
Workplace: 158 Civic Boulevard, Metro Centre, Braamfontein 
 
All applications will be through the website using this link: 
Group Corporate Shared Services - Senior Specialist: Policy Strategy & Development Management https://share.hsforms.com/1EFE9FbNFRrWxFKt35o-KHQ469tl
Or visit www.joburg.org.za and click on Vacancies. 
 
 

 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
APPLICANTS WHO APPLIED FOR THESE POSITIONS BEFORE, MUST RE-APPLY 
 
5. Department: Group Finance 
Branch: Revenue Customer Service Centre AND 
Branch: Revenue Customer Interface 
Designation: Customer Relations Agents 
Salary Range: R15 130.73 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Matric/Grade 12; 
 National Higher Certificate Level 5; 
 Basic knowledge of debt collections, call center collections, customer service or credit; management; 
 Knowledge of local government will be an added advantage; and 
 2 years’ experience in Customer Service Environment 
 
Primary Function: To provide high level of customer Service using initiatives, creativity and innovation to resolve a minimum of 90% RSSC customer queries and rendering services to the City of Johannesburg citizens on first contact within the One Stop Customer Service Center environment. Exceeding and meeting targets set by the R & CRM Department. 
 
Key Performance Areas: Continuously improving and maximizing revenue collection in addressing queries. Logging all queries into SAP CRM According to the set standards. Efficiently processing applications and quotations. Maintain sound customer relations and improving customer experience. Provides arrear debtors with the full process applicable to payment arrangements. Liaising and collaborating with other RSSC units for speedy flow of information to ensure efficiency and delivery of service to customers. Administration and record-keeping of all sourced and other substantive documents for perusal and auctioning by relevant stakeholders. Stakeholders Relations and Communications. Implement good governance and effective risk management systems. Asset and resource (material and tools management). Provide factual operational quality reports on the functions and performance within the area of responsibility which are accurate and complete; timely; and contributes to and supports the overall reporting requirements of the unit. 
 
Leading Competencies: Basic knowledge of debt collections, call center collections, customer service or credit management, basic Accounting concepts and functions. Knowledge of local government will be an added advantage Basic. Knowledge of customer orientation. Strong phone and verbal communication skills along with active listening skills. Computer Literacy (Microsoft Word Excel). Good communication Skills. Knowledge of SAP. Data entry Skills. 
 
Core Competencies: High level confidentiality; Value and Integrity; Attention to detail and quality focused; Batho Pele Principles, Confidentiality; Decision making; Conflict resolution. 
 
This is an employment equity targeted position and preference will be given to African/Indian/White Males, Indian/White Females including people with disabilities. 
 
Contact Person: Tshepiso Nemaangani 
Tel No: 011 628 4591 
Workplace: Various Regions 
 
All applications will be through the website using this link: 
Customer Relations Agents (Customer Interface) 
https://share.hsforms.com/1dY5wLFycSey2aiuVLJUMyg469tl  
Or visit www.joburg.org.za and click on Vacancies. 
 
OR
 
All applications will be through the website using this link: 
Customer Relations Agents (Customer Services Centre) 
https://share.hsforms.com/1kUe2bz-HTkK3d0L3zulO1Q469tl  
Or visit www.joburg.org.za and click on Vacancies. 
 
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
6. Department: Group Finance 
Branch: Property Branch 
Designation: Assistant Director: Property & Revenue Stream 
Salary Range: R43 684.21 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Matric plus Bachelor’s Degree in Information Technology or higher diploma in Information Technology (NQF Level 7); 
 Qualifications in terms of the minimum competencies prescribed by National Treasury; 
 6 – 8 years proven professional Information Technology experience including at least 1 year in a management capacity; 
 Knowledge of database and systems development (MS Access, MS SQL Server and IBM DB2 UDB); 
 Knowledge of financial concepts, fair understanding of HR processes and Customer Service principles; and 
 SAP navigation skills. 
 
Primary Function: Lead, direct and manage key performance and result indicators associated with the Data Section of the Finance, Compliance and Data Directorate through the implementation of laid down control procedures dictating the daily Property valuations and revenue accounting, data extraction, matching and analytics on City’s Property Value Chains and Revenue Value Chains business units, Property Rates Revenue modelling tools, reconciliations of the various systems in use within the Property and Revenue Value Chain, Development, Support and Maintenance of the system used in the Value Chain, Support and maintenance of the General Valuation Roll including the relevant supplementary valuation rolls to enable the Property Branch to fulfil its mandate. 
 
Key Performance Areas: Planning and development. Management of operations and management representation. Enable decision making. Assets and resource management. 
 
Leading Competencies: Confidentiality; Teamwork; Assertive and Attention to detail; Professionalism; Must be able to work independently; Ability to work under pressure to adhere to deadlines. Ability to work with Executive and Senior Management of the City, Municipal Entities and other stakeholders; Leadership; People management; Program and Project management; Financial management; Change management and leadership and Governance leadership. 
 
Core Competencies: Computer literacy (Microsoft Word and Excel) and typing; Customer Services; Problem solving; Good time management; Good communication (verbal and written) good interpersonal and coordination skills required; Batho Pele Principles; Ethics, Integrity and COJ values; Confidentiality of staff personal information to be maintained at all times; Loyalty; Moral competence; Planning and organizing; Analysis and innovation; Knowledge and information management; Communication and results and quality focus. 
 
This is an employment equity targeted position and preference will be given to African/White Males and African Females, including people with disabilities. 
 
Contact Person: Pearl Fambe 
Tel No: (011) 358 3279 
Workplace: 66 Jorissen Place 
 
All applications will be through the website using this link: 
Group Finance - Assistant Director: Property & Revenue Stream https://share.hsforms.com/1ZTUFNrSgSGyMan2jvRSd2Q469tl  
Or visit www.joburg.org.za and click on Vacancies. 
 
 

Key Performance Areas: Monitor, evaluate, plan and organize the dispensing of monthly medicine requisition orders. Assist in rendering the services of pharmacy stock distribution (Issuing of Pharmacy stock to PHC clinics according to SOP’s) Packing and dispatch of medicine order under the supervision of Pharmacist. Ensure the delivery of a good pharmaceutical service to patients by adhering to Good Pharmacy Practice and Good Manufacturing Practice (GMP) in the compound and repacking of non - sterile medicine. Ensure stock control in accordance with Standard Operating Procedures (SOP’s) for receipt, storage and disposal of expired and obsolete stock. Plan, organize and monitor administration systems in place. Provide information to patients and community on the safe use and storage of medicines according to scope of practice to empower patients and communities on health-related matters. 
 
Leading Competencies: Accountability; Confidentiality and Team player. 
 
Core Competencies: Batho Pele principles. Knowledge of City’s process, best practices including policies and procedures on medical supplies and equipment. Good communication, coordinating and problem-solving skills required. 
 
This is an employment equity targeted position and preference will be given to African/White/Indian Males and Indian/Females, CoJ Interns including people with disabilities. 
 
Contact Person: Sam Ndou 
Tel No: (011) 407-7062 
Workplace: Health Department Region F 
 
All applications will be through the website using this link: 
Health - Administration Assistant https://share.hsforms.com/1cVMVhH4LQTWbjWp1WKhxDg469tl  
Or visit www.joburg.org.za and click on Vacancies. 
 
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
8. Department: Health
Branch: District Health Systems 
Designation: Operational Manager: Training and Quality Assurance (Region E) 
Salary Range: R38 482.73 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Diploma/Degree in General Nursing and Midwifery or equivalent; 
 Diploma in Clinical Nursing Science, Health Assessment, Diagnosis, Treatment and Care/NQF level 7; 
 Proof of registration with the South African Nursing Council; 
 Considerable 5 years’ clinical experience post registration as a General Nurse and Midwife; 
 5 years’ experience working in a similar environment; 
 3 – 4 years’ experience after registration in Diploma in Clinical Nursing Science, Health Assessment, Diagnosis, Treatment and Care; 
 Basic knowledge of City processes, best practices and policies and procedures on Health issues; 
 Research, monitoring and evaluation and knowledge of health processes; 
 Computer literacy (MS Office, Outlook etc.); good communication and coordinating sills required. 
 Valid Driver’s license. 
 
Primary Function: Coordinate the operation of the Primary Health Care programmes such as Quality Assurance, skills development and training and monitors and the execution of procedural requirements and specialized interventions associated with the monitoring, evaluation and control of quality of district hath programmes. Responsible for dissemination of advice and information on policies relating to Primary Health are programmes and health issues to both the employees and the local community in order ensure the provision of quality health care in the heat regions of the City of Johannesburg. 
 
Key Performance Areas: Identify and define the immediate, short and long objectives and plans associated with quality Assurance, skills development and training on health programmes. Coordinate specific administrative and reporting requirements associated with operational key performance and result indicators. Implement financial process according g to supply chain management policy and Municipal Finance Management and financial control processes. Monitors and evaluate the Quality Assurance Skills Development and training programmes undertaken by the region so that they are always in line with strategic imperatives of the Council and contributes to improved health services delivery. Coordinate and conducts Education and Training programmes on the Quality of all PHC programmes to the health personnel and the local community. Coordinates and control Quality Assurance and Skills Development programmes task and activities associated with personnel performance. 
 
Leading Competencies: Must be able to work under pressure; Facilitation, assessment and moderations skills; Good negotiation, analytical and presentation skills. 
 
Core Competencies: Must form part of multi-disciplinary team; Good interpersonal and communication skills; Conflict management; Capacity building; Coordination of Training Programs. 
 
This is an employment equity targeted position and preference will be given Indian/White Males and Females including people with disabilities. 
 
Contact Person: Piet Venter 
Tel No: (011) 407 6396 
Workplace: Region E
 
All applications will be through the website using this link: 
Health - Operational Manager: Training and Quality Assurance (Region E) https://share.hsforms.com/1okLHJ6KuQsuPa_QOj5wjiQ469tl  
Or visit www.joburg.org.za and click on Vacancies. 
 
 
 
 
 
This Vacancy is open to External Applicants AND Employees of the City of Johannesburg 
 
9. Department: Health
Branch: Finance 
Designation: Operational Manager: Accounting, Expenditure, Budget & Financial Reporting 
Salary Range: R27 494.16 pm (basic salary excluding benefits) 
 
Appointment Requirements: 
 Grade 12 plus national Diploma in Finance & Accounting (NQF level 6); 
 Knowledge in MFMA, GAAP & GRAP; 
 Valid driver’s licence; and 
 3 years’ experience in the Local Government Finance. 
 
Primary Function: Assist in ensuring that the books of account within Health are correctly compiled and that all spheres regarding the full bookkeeping spectrum are performed efficiently and effectively. 
 
Key Performance Areas: Monitor and report on Health expenditure within the City. Prepare, compile and consolidate operating budget of the Health Department. Control the key performance areas and critical outputs of personnel within the Section. 
 
Leading Competencies: Collaborative Teamwork, Management & Accountability. 
 
Core Competencies: Attention to detail and high level of accuracy in the recording and capturing of information; Ability to work independently; High level of Communication skills required to work with people; Customer and Service Delivery Management (Batho Pele) Ethics, Integrity and Professionalism; Impact and Influence and Confidentiality. 
 
This is an employment equity targeted position and preference will be given to Indian/White Males and Females including people with disabilities. 
 
Contact Person: Piet Venter 
Tel No: (011) 407 6396 
Workplace: 158 Civic Boulevard, Metropolitan Centre, Braamfontein 
 
All applications will be through the website using this link: 
Health - Operational Manager: Accounting, Expenditure, Budget & Financial Reporting https://share.hsforms.com/1FiiGwaUeSFK3KFEnf63Btg469tl
 
Or visit www.joburg.org.za and click on Vacancies.
 
CLOSING DATE: 18 AUGUST 2021 
 
VACANCY CIRCULAR: 054/2021