SOUTH AFRICAN TOURISM Do you have a passion for tourism? Show your love for South Africa and consider one of the many exciting opportunities that exists across our departments. Here’s your chance to join a dynamic organisation committed to developing a better South Africa.
BUSINESS DEVELOPMENT MARKETS & EMBASSY LIAISON OFFICER Do you do Tourism? Are you passionate about South Africa? If yes, South African Tourism has a vacancy for a Business Development Markets & Embassy Liaison Officer. South African Tourism is searching for individuals who are results driven, credible individuals with strong interpersonal and influencing skills, strong business acumen and creative flair to join our dynamic organisation as the Business Development Markets & Embassy Liaison Officer reporting into the Chief Marketing Officer. BACKGROUND Tourism is a significant economic activity in South Africa and a key economic stimulant for job creation and increasing the GDP (Gross Domestic Product). Given the importance of growing tourism, both locally and internationally, using innovative and focused strategies based on research, South African Tourism requires the service of dynamic individuals who will fit into its stimulating culture and add value to its vision of making South Africa the preferred leisure and Business Events destination in the World. The Business Development Markets & Embassy Liaison Officer is responsible to provide strategic support services to SA Missions in order to assist in execution of SA Tourism’s core business is marketing the country as a Leisure and Business Events destination. KEY PERFORMANCE AREAS Manage relationship with SA Missions Develop South African Tourism relationships through the promotion of bilateral relations and execution of specific projects in all SA Embassies; Provide market related advice to the Heads of Missions on Tourism related matters; Support the SA Missions in the execution of the global trade and promotions strategy through appropriate content developed in conjunction with the Brand team; Assist the SA Missions with hosting opportunities for both trade and media; Identify international marketing opportunities and communicate to the relevant Missions; Participate in Mission engagements & platforms where possible. Marketing Support and Training Co-ordination Manage projects to support delivery of marketing platform engagements with trade associations and key stakeholders both directly and indirectly; Provide marketing collateral, sales toolkits, trade toolkits and reporting mechanisms that are critical in enabling the Missions to advance their tourism mandate in the most cost efficient manner; Assist SA Missions where possible to execute trade familiarization tools that ensure tour operators and travel agencies sell South Africa optimally (SA Specialist, Destination Presentations, hostings at Indaba and Meetings Africa, Fam Trips both media and Journos); Develop and manage training programmes appropriate for all DIRCO levels. Building and Maintaining Relationships Develop and maintain business relationships with Heads of Missions and tourism attaches; Establish and maintain relationships with key stakeholders to assist the missions to promote the South African tourism brand through collaboration and partnerships with business heads, trade and broader industry/sector players; Establish leveraging opportunities and liaise with SA Missions to provide necessary support in securing maximum support for tour; Develop and execute annual plans in line with SA Tourism objectives and key account management principles. Information and knowledge sharing Prepare and send out a quarterly publications of tourism specific information that is geared towards the Missions and that can assist them in achieving their tourism mandate; Provide Quarterly performance reports. QUALIFICATIONS & EXPERIENCE Envisaged for appointment, is a seasoned professional with the following qualifications and Experience: Degree in communications/public relations/marketing or relevant experience with a minimum of 5 years Middle Management experience; Skills and Knowledge: Good leadership skills. Excellent financial management skills. Strategic development, excellent project management. Reporting writing skills. Good writing and verbal communication skills, Computer literacy. Good networking skills. 5 years’ work experience in Government, Stakeholder Management, Project Management, or similar environment Stakeholder’s relations, public speaking, strategic goal and objectives All Public Service systems. QUALITIES Superior interpersonal skills- persuasive and influential; Excellent communication skills – both written and verbal; Ability to work and negotiate with people at various levels of seniority; Well-travelled and able to operate in various countries and markets; Strong business acumen with an ability to operate at a strategic level; Ability to understand and interpret data. Visit us @ www.southafrica.net Detailed CV to be sent to : hr@southafrica.net Closing date : 17 February 2023 Important note: Applications from persons with disabilities are encouraged to apply. Due to a large amount of correspondence, we envisage receiving, only shortlisted candidates will be contacted. Should you have not heard from us. Four weeks after the closing date, kindly consider your application unsuccessful. No late applications will be accepted.
SALES OFFICER An exciting opportunity exists for a Sales Officer to join our South Africa National Convention Bureau (SANCB) business unit at our Head Office in Sandton. This position reports to the General Manager: MICE Sales. If you possess the required skills, experience and are an energetic team player interested in joining a dynamic organisation committed to developing a better South Africa, we invite you to apply. KEY PERFORMANCE AREAS Sales Coordination Provide support to the MICE Manager(s) on all sales activities and programs. Provide support with bidding processes including, but not limited to;
Bid Support Programme Administrative Support Provide administrative support for the bid support programme Assist with administrative and procurement duties for bids that received support through the bid support programme. Assist with the tracking, monitoring and reporting of the bids that received support through the bid support programme. Provide support to the MICE Sales Manager(s) with applications for the bid support programme, including all administrative duties linked to the programme’s policy and framework Lead Generation Assist with generating and qualifying leads from tradeshows and sales activities. Follow up on all sales leads and bids using the CRM system to monitor & report on progress. Maintain an accurate database and records of all sales leads, including follow-up procedures. Contribute to the attainment of the overall sales targets in accordance with SANCB goals and objectives. Arrange and coordinate sales promotions such as sales calls, tradeshow sales appointments, sales missions and client networking engagements. Respond efficiently to and resolve all general sales enquiries. Arrange and coordinate client site inspections and familiarisations in liaison with country offices, industry partners, clients and convention bureaus. Execute the bid project plans according to the bid strategy developed by the bid committee. Execute all administrative duties related to the bid agreements with clients. Actively contribute to and assist with regular sales reports. Prepare handover reports to the Coordinator: Support Services for the execution of Delegate Boosting and On-Site Event Services. Keep abreast with South Africa’s MICE products and services through industry product presentations, site visits, primary and secondary research, and industry meetings. Provide support for all MICE-related activities as requested by MICE Manager(s). Assist with the hosted buyer recruitment process for Meetings Africa, including the logistical arrangement for the show’s buyer programme. Client and Stakeholder Relationships Assist with developing relationships with decision-makers to promote opportunities for association and corporate meetings and conferences, including incentive travel and trade exhibitions in South Africa. Assist with developing relationships with key accounts (decision-makers) for bidding purposes. Assist the MICE Sales Manager(s) with the planning and execution of in-market sales activities, including promotions, tradeshow arrangements, bid presentations and hosting of client dinners. Assist with coordinating activities between the SANCB’s sales team and the provincial and city Convention Bureaus on sales and bidding-related matters. Provide assistance with capacity-building initiatives for the SA business events industry. Assist tradeshow partners and the SANCB sales team with the diary system requirements for trade and sales platforms in conjunction with the exhibition execution team. Keep up to date with South Africa’s Business Events, products and services through industry product presentations, site inspection, research and meetings. MINIMUM REQUIREMENTS: Tertiary Qualifications: Diploma/Bachelor’s Degree in Sales and Marketing, preferably specialising in the MICE, Tourism and/or Hospitality industry. Minimum 2 years experience in a sales or business development support role within the MICE industry. Knowledge and expertise within the MICE (Meetings, Incentives, Conferences and Exhibitions) industry and understanding of the SANCB mandate will be an added advantage. Experience in government operations is required. COMPETENCIES: Knowledge and understanding of the principles of business, the application thereof, the opportunities within the business and the seizure of such opportunities Ability to implement and follow governance and compliance procedures Understand the principles and practices of marketing, sales and communications Superior interpersonal skills, persuasive and influential Excellent verbal and written communication skills with extensive command of the English language Ability to perform within a diverse and dynamic environment internally and externally Planning and organising skills Proficient in administration, financial and relationship management Ability to work and negotiate with people at various levels of seniority Highly presentable with excellent business acumen Visit us @ www.southafrica.net Please send your detailed CV to : ncb@southafrica.net Closing date : 13 February 2023 Important note: People with disabilities are encouraged to apply. Due to a large amount of correspondence we envisage receiving, only shortlisted candidates will be contacted. Should you have not heard from us Four weeks after the closing date, kindly consider your application unsuccessful. No late applications will be accepted.
TRADE RELATIONS MANAGER THE NETHERLANDS An exciting trade relations opportunity exists at our Amsterdam Office in The Netherlands, to join our Tourism Execution business unit as a Trade Relations Manager. We invite applications from individuals who are passionate about promoting South Africa as a Tourism Destination and possess the required skills and experience. Purpose of the Role To develop the trade strategies for the hub, aligned to the global brand and trade strategy and ensure management and implementation thereof Key Performance Areas: Develop, consolidate and implement a trade engagement initiatives plan Identify and negotiate joint marketing initiatives with travel and/or non-travel entities Identify and manage trade to host and engagement at INDABA Manage briefing process of in-market trade activities to the hub marketing team Partner with trade in relevant market to achieve business objectives Implement initiatives according to contract deliverables Signed contracts filed and accessible Goals and outputs set for incentive houses / tour operators / travel agents / non-travel companies in terms of JMA JMA delivered according to goals and outputs identified for each partner Analyze all trade engagements results to reflect effectiveness Present trends and knowledge on developments in the trade space Shared learnings from engagements with stakeholders and trade Continuously checking of the trade website for relevance and updated the digital team Manage the deals page of the website and ensure deals are current Provide updates for SA Tourism website to Africa Marketing / Communications manager quarterly Monthly reports send to line manager within required deadlines Arrange Familiarization trips Co-ordinate Trade Toolkit Compile and manage budget Develop relationships with leisure and business trade and SAPOs Activation and management of the CRM for assigned markets Training and education for trade and SAPO for the relevant markets Sales call and drives Content provision to SA leisure/business trade and relevant SAPOs Minimum Qualifications and Experience Minimum Bachelor’s Degree in Trade/ Trade Relations/ Marketing/ Communications Minimum 5 years working experience trade, trade relations, marketing or sales Language proficiency: Dutch and English Knowledge and understanding of: Knowledge: negotiation skills, project management, financial management, people management, relevant language appropriate to hub needs Skills: analytical; communication; creative; decision-making; interpersonal; organisational Attributes: creative thinker, process improvement, people development, innovation, customer service orientation, resilience, interpersonal sensitivity, team work Relevant legislation and regulatory requirements namely, POPI Act, PFMA, Treasury Regulations and Frameworks on performance information and strategic plans. Visit us @ www.southafrica.net Detailed CV to be sent to : tourismexecution@southafrica.net Closing date : 10 February 2023 Should you have not heard from us Four weeks after the closing date, kindly consider your application unsuccessful. No late applications will be accepted. NB. Only Netherlands based citizens may apply South African Tourism does not offer Work Permit sponsorship
MARKETING AND COMMUNICATIONS MANAGER THE NETHERLANDS An exciting marketing and communications opportunity exists at our Amsterdam Office in The Netherlands, to join our Tourism Execution business unit as a Marketing and Communications Manager. We invite applications from individuals who are passionate about promoting South Africa as a Tourism Destination and possess the required skills and experience. Purpose of the Role The Marketing and Communications role is responsible for developing the marketing and communications strategies for the hub, aligned to the global brand and trade strategy, ensuring management and implementation thereof. Key Performance Areas: In consultation with the Hub Head, and in conjunction with the Regional Brand Manager and PR Specialist, develop a comprehensive marketing and communications strategy and resultant plan for the hub Manage and collaborate with a team of people from various agencies in the hub to ensure integrated agency workings, insuring home office involvement Prepare all project briefs in conjunction with the regional brand manager in line with approved business plan objectives and budgets per hub country Manage and supervise a team of people from various agencies in the hub to ensure integrated agency workings, where possible Maintain production deadlines and deliver approved brand material timeously Ensure that all media campaigns are executed within the specified timeframes Monitor and analyze all media campaigns on a weekly basis to ensure that objectives and targets are being achieved and made changes where required to ensure optimum results Manage and evaluate all agencies and supervise the delivery of their work to ensure integrated agency workings, where possible, for brand consistency Develop and optimize an integrated traditional and digital media schedule in conjunction with the regional brand manager per country based on approved budgets (annually) Monitor competitors marketing activity and react where necessary Identify and negotiate strategic media partnerships with regional Media Groups to ensure frequent coverage and earning top of mind awareness Monitor and research media coverage received per country hubs based on media engagements Create a Media Influencers database and establish strong relationships with key influencers which resulted in positive media coverage Identify potential media opportunities (internal and external) and develop a calendar that highlights the events and the action required Ensure that the design and feel of the local websites and social media platforms are in line with the approved brand and trade strategies Create monthly content plans for all local SA Tourism content platforms Created and publish new content pieces/articles/posts/blogs including videos on the SA Tourism country websites and social media platforms in line with the global strategy Increased website traffic, social media followers and engagement through a mix of online and offline marketing and promotional initiatives. Monitored and responded to customer engagement to ensure that we build and maintain a strong online brand reputation Manage Individual & Team Performance Financial Management and Reporting Manage the briefing and reverts process of in-market projects and ensured that they are aligned with the agreed strategy Minimum Qualifications and Experience Minimum Bachelor’s Degree in Marketing/Communications/PR or equivalent Minimum 5 years working experience in the marketing and communications, or public relations arena Experience in tourism/travel is an added advantage Strong digital marketing experience Language proficiency: Dutch and English Knowledge and understanding of: Knowledge: negotiation skills, project management, financial management, people management, relevant language appropriate to hub needs Skills: analytical; communication; creative; decision-making; interpersonal; organisational Attributes: creative thinker, process improvement, people development, innovation, customer service orientation, resilience, interpersonal sensitivity, team work Relevant legislation and regulatory requirements namely, POPI Act, PFMA, Treasury Regulations and Frameworks on performance information and strategic plans. Visit us @ www.southafrica.net Detailed CV to be sent to : tourismexecution@southafrica.net Closing date : 10 February 2023 Should you have not heard from us Four weeks after the closing date, kindly consider your application unsuccessful. No late applications will be accepted. NB. Only Netherlands based citizens may apply South African Tourism does not offer Work Permit sponsorship. Comments are closed.
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