QUALITY COUNCIL FOR TRADES & OCCUPATIONS (QCTO)
DEPUTY DIRECTOR: ASSESSMENTS X2 POSTS, REF: QCTO 180 Listing reference: qcto_000018 Listing status: Online Apply by: 8 September 2023 Position summary Industry: Education & Training Job category: Education and Training Location: Pretoria Contract: Permanent Remuneration: Market Related EE position: No Introduction To implement, manage, monitor assessment standards and ensure quality assurance for all the assessment requirements. Job description • Assist the Director: Assessment Assurance. • To manage and implement the assessment assurance mandate of the QCTO for all qualifications registered on the OQSF and Skills Programmes. • Assist with the development of policies and procedures related to assessments (including Recognition of Prior Learning) to ensure quality in assessments. • Provide administrative support and recordkeeping in the Assessment Assurance Domain. • Manage schedules and planning for assessments. • Assist in helpline case investigations and resolutions. • Manage the development of assessment standards for Skills Programmes, and for full and part Qualifications registered on the Occupational Qualifications Sub-Framework. • Manage the implementation and conduct of external assessments by Quality Partners for External Integrated Summative Assessments (EISAs) for all full and part occupational qualifications. • Manage the implementation of Final Integrated Supervised Assessments (FISAs) for historical qualifications, as well as for Skills Programmes. • Ensure standards are adhered to for internal assessments by accredited Skills Development Providers (SDPs). • Manage learner registrations for External Integrated Summative Assessments (EISA) and for Final Integrated Supervised Assessments (FISAs). • Capacitate all stakeholders involved in QCTO Assessment processes and EISA readiness (Skills Development Providers, Quality Partners, Assessment Centres). • Quality assure assessment standards, processes and final instruments. • Verify final learner achievements for Certification. • Implement QCTO’s assessment framework and identify areas of non-compliance. • Oversee collection of required evidence. • Evaluate mechanisms and tools for the implementation of Recognition of Prior Learning (RPL). • Compile required reports. • Perform and/or manage required monitoring. • Monitor queries, complaints and appeals received as well as timeous response. • Engage with stakeholders on assessment principles and best practice. • Manage the available resources. • Monitor expenditure against the allocated budget. • Provide employees with the necessary information and resources to deliver on their objectives and meet the quarterly and annual targets of the institution. • Prepare monthly planning and reports and make presentations as required. • Have good interpersonal skills, communication skills, ability to work under pressure and as part of a team, be deadline orientated, have good planning skills and time management. • Perform any other duty that may be reasonably assigned by the Director and Chief Director in the Unit. • Positively support the implementation of all management decisions and operate within the policies, procedures and rules of the QCTO. Minimum requirements A recognised minimum three (3) years Occupational Qualification, National Diploma or Bachelor’s Degree in related field (minimum NQF Level 6). Post-Graduate qualification would be an added advantage. A minimum of 3 years’ experience in development and/or implementation of curricula and assessment of outcomes. Minimum 6 years’ relevant experience in a management position of which 3 years’ experience should be in people management and public speaking (facilitating meetings or training). Experience in project management would be an added advantage. Must have a valid driver’s license. Experience in managing resources. Knowledge Requirements; Must have knowledge of Public Service and QCTO mandates and strategies; knowledge of the education system and pedagogy methodology, Post School Education and Training Sector; relevant Government wide legislation, Legislative knowledge and prescripts, e.g. National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III, South African Economic and Reconstruction Skills Strategy (ERRPSS), QCTO business strategies and goals, QCTO business processes and value chain, QCTO policies, procedures and regulations, and QCTO’s goals and performance requirements. APPLY
DEPUTY DIRECTOR: CERTIFICATION X1 Ref: QCTO 210 Listing reference: qcto_000016 Listing status: Online Apply by: 8 September 2023 Position summary Industry: Education & Training Job category: Others: Education and Training Location: Pretoria Contract: Permanent Remuneration: Market Related EE position: No Introduction To implement, manage, monitor the certification and verification of learner achievements and support Unit objectives Job description • Manage the certification of learner achievements process. • Engage with the Assessment Unit and Quality Partner (QP)/Assessment Quality Partner (AQP) on recommended learners to be certified. • Ensure verified learner achievement data is received timeously. • Manage the correct validation of learner achievement data against specific standards or qualifications for trades and occupations as registered on the National Qualification Framework. • Manage the correct validation of learner achievement data against specific standards for QCTO-approved Skills Programmes. • Ensure learner achievement data is being processed on the QCTO certification system. • Approve recommended learners to be certified. • Manage the process for secure issuing of certificates and dispatching of issued certificates to the Quality Partner (QP)/Assessment Quality Partner (AQP). • Ensure learner achievement data is being registered and uploaded onto the National Learners’ Records Database (NLRD). • Consolidate reports on certificates that have been issued. • Manage certification invoicing. • Manage the verification of issued certificates, qualifications and learner results process. • Manage the correct authentication of issued certificates, qualifications or learner results on the QCTO Certification System. • Sign verification letters for the client. • Consolidate reports on verifications performed and results of the verification across clusters. • Manage the investigation of complaints about fraudulent Certificates. • Manage verification invoicing. • Manage systems for the Certification and verification of learner achievements • Manage, monitor and report on the centralised certification system for learner achievements. • Manage, monitor and report on the centralised verification system for learner achievements. • Monitor alignment of data uploaded on the QCTO centralised certification system and the National Learners’ Records Database. • Recommend enhancements and improvements to the centralised certification and verification systems for learner achievements. • Manage system providers. • Manage testing of any developments/enhancements on various Certification Systems • Engage stakeholders • Establish and maintain internal and external stakeholder relationships. • Engage with AQPs and registered verification clients where necessary. • Engage with Assessment Unit and Quality Partner (QP)/Assessment Quality Partner (AQP) where necessary. • Manage registered client Service Level Agreements (SLAs). • Manage public queries regarding certification and verification of learner achievements. • Manage verification clients • Receive request for new client. • Sign Service Level Agreement (SLA) for client. • Liaise with Finance Unit to suspend payment defaulting clients Minimum requirements A recognized minimum three (3) years Occupational Qualification, National Diploma or Bachelor’s Degree in a related field (minimum NQF Level 6). A minimum of 6 years’ relevant experience of which at least 3 years should be at a managerial level, preferably in areas of certification and verification with knowledge of the Occupational and Trades processes. A valid driver's license. Experience in certification and verification of learner achievements, experience in managing resources. Knowledge Requirements: Knowledge of Public Service and QCTO mandates and strategies. Knowledge of the education system. Knowledge of post school education framework and relevant government wide legislation. Legislative knowledge and prescripts e.g. National Qualifications Framework. APPLY
DEPUTY DIRECTOR: QUALITY ASSURANCE X1 Listing reference: qcto_000019 Listing status: Online Apply by: 8 September 2023 Position summary Industry: Education & Training Job category: Education and Training Location: Pretoria Contract: Permanent Remuneration: Market Related EE position: No Introduction To manage the quality assurance and compliance of Quality Partners, skills development providers and assessment centres linked to the QCTO. Job description • Assist the Director: Quality Assurance. • To manage and maintain quality standards for Quality Assurance within the OQSF. • Assist with the development of policies and procedures related to occupational qualification. implementation and to ensure quality in provisioning. • Provide administrative support and recordkeeping in the Quality Assurance Domain. • Manage site visit schedules and planning for quality assurance. • Assist in helpline case investigations and resolutions. • Understand learner enrolment data specifications and be able to advise Quality Partners (QPs) and Skills Development Providers (SDPs). • Assist in the development, documentation and maintenance of learner enrolment guidelines, policies and procedures. • Provide timely responses to learner enrolment and quality assurance queries and track the use of these platforms daily. • Implement QCTO’s quality assurance framework and identify areas of non-compliance. • Compile required Reports. • Perform and/or manage required monitoring. • Monitor queries, complaints and appeals received as well as timeous response. • Engage with Stakeholders on quality assurance principles and best practice. • Prepare monthly planning and reports and make presentations as required. • Have good interpersonal skills, communication skills, ability to work under pressure and as part of a team, be deadline orientated, have good planning skills and time management. • Perform any other duty that may be reasonably assigned by the Director and Chief Director in the Unit. • Positively support the implementation of all management decisions and operate within the policies, procedures and rules of the QCTO. Minimum requirements A recognised minimum three (3) years Occupational Qualification, National Diploma or Bachelor’s Degree in related field (minimum NQF Level 6). Post-Graduate qualification would be an added advantage. A minimum of 3 years’ experience in development and/or implementation of curricula and assessment of outcomes. Minimum 6 years’ relevant experience in a management position of which 3 years’ experience should be in people management and public speaking (facilitating meetings or training). Experience in project management would be an added advantage. Must have a valid driver’s license. Experience in managing resources. Experience in SharePoint and Power Apps will be an added advantage. Knowledge Requirements; Must have knowledge of Public Service and QCTO mandates and strategies; knowledge of the education system and pedagogy methodology, Post School Education and Training Sector; relevant Government wide legislation, Legislative knowledge and prescripts, e.g. National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III, South African Economic and Reconstruction Skills Strategy (ERRPSS), QCTO business strategies and goals, QCTO business processes and value chain, QCTO policies, procedures and regulations, and QCTO’s goals and performance requirements. APPLY DEPUTY DIRECTOR: ACCREDITATIONS X1 REF: QCTO 211 Listing reference: qcto_000017 Listing status: Online Apply by: 8 September 2023 Position summary Industry: Education & Training Job category: Others: Education and Training Location: Pretoria Contract: Permanent Remuneration: Market Related EE position: No Introduction To implement, manage, monitor the accreditation and verification of skills development providers and Assessment Centres. Job description • Assist the Director: Accreditation. • To manage and maintain quality standards for Accreditation of Skills Development Providers and Assessment Centres within the OQSF. • Assist with the development of policies and procedures related to the accreditation function to ensure quality. • Provide administrative support and recordkeeping in the Accreditation Domain. • Manage site visit schedules and planning for Accreditation activities. • Assist in helpline case investigations and resolutions. • Manage the applications process, review Assessment Centres applications and recommendations from Quality Partners (QPs) • Manage the accreditation of Skills Development Providers (SDPs) and Assessment Centres. • Manage the receipt, logging and evaluation of applications for SDPs and Assessment Centres. • Ensure correct documentation is used by internal and external parties in the accreditation process and monitoring visits. • Liaise with Accreditation Domain Director to ensure continued compliance with policies and the accreditation process. • Ensure the accreditation process adheres to timeframes and policies. • Review progress reports for the SDPs’ and Assessment Centres’ accreditation. • Monitor the accreditation duration of Assessment Centres to conduct assessments for the specific occupational qualification or part qualification to ensure it is valid and adhered to. • Monitor complaints and appeals received from Quality Assurance for re-accreditation for an additional qualification or part qualification or de-accreditation. • Ensure the correct information of accredited SDPs and Assessment Centres is published on the QCTO website. • Implement QCTO’s accreditation framework and identify areas of non-compliance. • Compile required Reports. • Perform and/or manage required monitoring for accreditation. • Monitor queries, complaints and appeals received as well as timeous response. • Engage with Stakeholders on accreditation principles and best practice. • Manage the available resources. • Monitor expenditure against the allocated budget. • Provide employees with the necessary information and resources to deliver on their objectives and meet the quarterly and annual targets of the institution. • Prepare monthly planning and reports and make presentations as required. • Have good interpersonal skills, communication skills, ability to work under pressure and as part of a team, be deadline orientated, have good planning skills and time management. • Perform any other duty that may be reasonably assigned by the Director and Chief Director in the Unit. • Positively support the implementation of all management decisions and operate within the policies, procedures and rules of the QCTO. Minimum requirements A recognised minimum three (3) years Occupational Qualification, National Diploma or Bachelor’s Degree in related field (minimum NQF Level 6). Post-Graduate qualification will be an added advantage. A minimum of 3 years’ experience in accreditation, monitoring or evaluation. Minimum 6 years’ relevant experience in a management position of which at least 3 years’ should be in people management and public speaking (facilitating meetings or training). Experience in project management would be an added advantage. Must have a valid driver’s license. Experience in managing resources. SharePoint and Power app knowledge and experience will be an added advantage. Knowledge Requirements: Must have knowledge of Public Service and QCTO mandates and strategies; knowledge of the education system and pedagogy methodology, Post School Education and Training Sector; relevant Government wide legislation, Legislative knowledge and prescripts, e.g. National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III, South African Economic and Reconstruction Skills Strategy (ERRPSS), QCTO business strategies and goals, QCTO business processes and value chain, QCTO policies, procedures and regulations, and QCTO’s goals and performance requirements. APPLY ADMINISTRATIVE ASSISTANT: DOMAINS X4 POSITIONS Listing reference: qcto_000020 Listing status: Online Apply by: 8 September 2023 Position summary Industry: Education & Training Job category: Education and Training Location: Pretoria Contract: Permanent Remuneration: Market Related EE position: No Introduction To provide administrative support for the Qualifications, Accreditation, Quality Assurance and Assessment Domain Directors. Job description • Co-ordinate the Domain Director’s diary and schedule meetings and engagements both internally and externally. • Manage travel arrangements and attend to all other relevant logistical travel arrangements for the Domain. • Arrange meetings, forums, workshops, etc. including venues and catering as required for the Domain. • Prepare meeting agendas and meeting packs and circulate them to the required people prior to the meeting. • Answer Domain related calls, queries, emails from stakeholders and direct relevant communications to other domains/staff. • Maintain a database of individuals and their contact details that the Director may require to contact, ensuring speedy connectivity. • Attend to walk-ins by assisting them or directing them to the appropriate person or domain. • Assist with timely responses and provide domain support in operational enquiries and executing. instructions received as well as support in domain performance management. • Prepare communication, reports, presentations and other outputs for the Domain Director. • Provide clerical, administrative and secretarial support function for the Domain Office. • Ensure record-keeping, capturing and maintenance of data. • Ensure timeous and accurate collection of quarterly and annual evidence and the submission thereof in the required format. • Filing documents on Share Point for easy retrieval and send required links to stakeholders. • Adhere to the QCTO’s File Plan and ensure its maintenance. • Receive and document all incoming documents or mail and distribute to relevant managers in the Domain. • Track and follow up on documents that were sent from/between Managers that require action or approval. • Track domain related activities and queries to ensure closure. • Professional interaction with Quality Partners, Assessment Centres, Skills Development Providers (SDPs) and all other external and internal stakeholders. • Source information as requested. • Perform any other duty that may be reasonably assigned by the Director and Deputy Directors in the Domain. • Participate as an active member of the QCTO. • Assist colleagues as required. • Adhere at all times to the QCTO Values. Minimum requirements A recognised Grade 12 certificate or an equivalent qualification (minimum NQF Level 4) registered on the NQF. A minimum three-year diploma (NQF6) in the relevant field. . A minimum of 12 months’ work experience in administration or data capturing. Excellent understanding and proficiency in Microsoft Office suite, e.g. Outlook, Word, Excel, PowerPoint MS-Teams, SharePoint, etc. Knowledge Requirements: Must have knowledge of the Public Service and QCTO, education system, and the post school education and training sector. APPLY
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