OFFICE OF THE PENSION FUNDS ADJUDICATOR (OPFA) INTERNAL/EXTERNAL ADVERT The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical and expeditious manner. LEGAL LEARNERSHIPS (X3) Pretoria Office, Ashlea Gardens Remuneration: The position offers a Market related salary The OPFA is currently recruiting legal candidates to embark on an outstanding development opportunity. The learnership will be for a period of twelve (12) months. Minimum Requirements and Key Competencies: ▪ LLB Degree ▪ Certificate in Pension Funds law (Added advantage) ▪ Practical Legal Training (Added Advantage) ▪ Computer literacy (MS Word, Excel and Outlook) ▪ Communication and listening skills (verbal and written) ▪ Self-motivated, planning and organising, resilience ▪ Ability to analyse, interpret, solve problems and making of legal arguments to reach a conclusion ▪ Good writing skills with the ability to express complex concepts ▪ Ability to make investigative decisions in the resolution of complaints Responsibilities: ▪ Attend to walk in complaints in lodging new complaints ▪ Draft and send initial letters to the parties ▪ Draft and send reply/follow-up letters ▪ Ensure documents are sent to the correct parties ▪ Receive responses and replies as well as saving them on Software system (Respond) ▪ Engage and Investigation of complaints as well as drafting of determinations in terms of the workflow ▪ Engage with parties to a complaint in relation to the administrative aspects of the file/investigation ▪ Prepare draft letters based on research and direction given by the Team Leader ▪ Request for reply to letters from complainant ▪ Request confirmation of settlement from the parties ▪ Peruse responses from parties and advice the team leader if further information is required ▪ Follow up on undertakings to respond ▪ Request all necessary investigation reports ▪ Keep record of all files allocated to them ▪ Keep all correspondence relating to a complaint together including telephone calls, emails, etc ▪ Submit weekly and monthly statistics to the team leader Interested persons should apply in writing by submitting their application, inclusive of letter of motivation and CV to careers@pfa.org.za. People with disability are encouraged to apply. Closing date for applications is 14 November 2022. The OPFA reserves the right not to make an appointment. If you do not receive any response within 2 weeks of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates.
INTERNAL/EXTERNAL ADVERT The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical and expeditious manner. ASSISTANT ADJUDICATOR (X2) Pretoria Office, Ashlea Gardens Remuneration: The position offers a market related salary The Office of the Pension Funds Adjudicator (OPFA) is seeking to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respects deadlines and is a team player with high levels of professionalism. Minimum Requirements and Key Competencies: ▪ A Bachelor of Laws Degree (LLB) ▪ 3 years’ experience in the retirement funds industry – administration, management or regulation ▪ Knowledge and understanding of the appropriate legislative and regulatory frameworks ▪ Ability to assess facts, interpret legislation and draft legal documents ▪ Experience in the financial services sector will be an added advantage ▪ Knowledge and understanding of the Pension Funds Act and the role of the Pension Funds Adjudicator ▪ Computer Literacy (MS Word, Excel, Ms Outlook) ▪ Take initiative in personal development ▪ Team player ▪ Analytical skills ▪ Drafting skills ▪ Critical thinking skills ▪ Problem solving skills ▪ Ability to work under pressure ▪ Good verbal and written communication skills Responsibilities: ▪ Investigate, analyse and identify the essence of a complaint ▪ Draft correspondence and do follow ups with Funds/Fund Administrators ▪ Analyse the adequacy of the responses from Funds/Fund Administrators and escalate issues timeously when necessary ▪ Prepare a draft determination based on research, adequate analysis of a complaint, discussions with teammates and also by incorporating directions given by their Team Leader ▪ Submit quality draft determinations to Team Leader within set timelines ▪ Finalise out of jurisdiction matters and settlements within prescribed time period ▪ Adequately review and address corrections/review notes from the Team Leader or the Adjudicator timeously ▪ Assist the Team Leader or the Adjudicator with projects/ad hoc tasks as and when required ▪ Keep record of own statistics and monitor own performance ▪ Compile weekly statistics of cases ▪ Prepare appeals records to the Financial Services Tribunal Interested persons should apply in writing by submitting their application, inclusive of letter of motivation and CV to careers@pfa.org.za. People with disability are encouraged to apply. Closing date for applications is 14 November 2022. The OPFA reserves the right not to make an appointment. If you do not receive any response within 2 weeks of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates. INTERNAL/EXTERNAL ADVERT The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical and expeditious manner. SENIOR ASSISTANT ADJUDICATOR (X3) Pretoria Office, Ashlea Gardens Remuneration: The position offers a market related salary. The Office of the Pension Funds Adjudicator (OPFA) is seeking to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respects deadlines and is a team player with high levels of professionalism. Minimum Requirements and Key Competencies: ▪ A Law Degree i.e. BCom Law, BA Law or LLB (Bachelor of Laws). ▪ Minimum 5 years’ post articles experience as an admitted attorney, practicing advocate, prosecutor or serving at a regulatory body or ombudsman. ▪ Ability to assess facts, interpret legislation and draft legal documents. ▪ Experience in the financial services sector will be an added advantage. ▪ Extensive knowledge and understanding of the Pension Funds Act and the role of the Pension Funds Adjudicator. ▪ Strong administrative skills including being deadline driven. ▪ Computer literacy. ▪ Excellent verbal and written communication skills. ▪ Ability to think independently and critically about an issue and propose solutions. ▪ A high level of judgement, confidence and decisive approach. ▪ Take initiative in personal development. ▪ Ability to perform in a high-pressure environment. Responsibilities: ▪ Quality control of draft determinations submitted to the Adjudicator and Deputy Adjudicator for approval. ▪ Ensure that all complaints are administered according to the approved workflow process of the organisation. ▪ Identify, report, and mitigate risks to the organisation and review risk mitigating actions within the area of responsibility. ▪ Adhere to all deadlines and turnaround times. ▪ Substantial input into the strategic planning of the organisation. ▪ Adherence to organisational values. ▪ Ad hoc projects and tasks. ▪ Preparation of monthly, quarterly and annual reports when required. Interested persons should apply in writing by submitting their application, inclusive of letter of motivation and CV to careers@pfa.org.za. People with disability are encouraged to apply. Closing date for applications is 05 November 2022. The OPFA reserves the right not to make an appointment. If you do not receive any response within 2 weeks of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed.
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