OFFICE OF THE PENSION FUNDS ADJUDICATOR (OPFA) INTERNAL/EXTERNAL ADVERT The Office of the Pension Funds Adjudicator (OPFA) is a statutory entity established in terms of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical and expeditious manner. CASE OFFICER X2 Pretoria Office, Ashlea Gardens Remuneration: The position offers a Market related salary The Office of the Pension Funds Adjudicator (OPFA) is seeking to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respect deadlines and a team player with high levels of professionalism.
• Peruse responses from parties and advice the team leader if further
information is required • Follow up on undertakings to respond. • Request all necessary investigation reports. • Keep record of all files allocated to them. • Keep all correspondence relating to a complaint together including telephone calls, emails, etc. • Submit weekly and monthly statistics to the team leader. Qualifications and Experience • Appropriate Bachelor's degree • Certificate in Pension Funds law (Added advantage) • Three years' experience in Administrative function • Previous work experience in the Financial Service Industry (Added advantage) Key competencies • Computer Literacy (MS Word, Excel, Ms Outlook) • Communication skills • Listening skills (verbal and written) • Self-motivated • Planning and organising • Resilience • Ability to analyse, interpret, solve problems and making of legal arguments to reach a conclusion. • Good writing skills with the ability to express complex concepts. • Ability to make investigative decisions in the resolution of complaints. Interested persons should apply in writing by submitting their application, inclusive of letter of motivation, CV, recently certified copies of qualifications and ID, to: careers@pfa.org.za. People with disability are encouraged to apply. Closing date for applications is 19 June 2020. The OPFA reserves the right not to make an appointment. If you do not receive any response within a month of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates.
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