DURBAN ICC Durban ICC SOC (Ltd) is the managing company for the Inkosi Albert Luthuli ICC Complex, which includes the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban ICC is one of the most advanced conference facilities in the world, having been voted Africa’s Leading Conference Centre by World Travel Awards for 17 years. ENTERTAINMENT MANAGER (TG 15) MIN R623 589.98 – MAX R 718 935.75 PER ANNUM TOTAL COST TO COMPANY (INTERNAL & EXTERNAL) The organisation is calling for suitable candidates to apply for the position of an Entertainment Manager. The Entertainment Manager will be responsible for creating Durban ICC-owned events, attracting new and repeat business to the Centre to achieve revenue growth. The incumbent will report to the Sales and Business Executive or nominated representative.
QUALIFICATIONS, EXPERIENCE & COMPETENCIES Minimum Qualifications A Bachelor’s Degree in Hospitality Management/Marketing & Sales/Events Management/Project Management or any relevant equivalent qualification Minimum of 5-7 years’ experience in the related field 2 of these years should be at supervisory level Attributes Teamwork Integrity Analysis and problem solving Judgement and decision making Information seeking/gathering Ability to work under pressure Planning, organising and prioritising Detailed and quality focused Technical and professional knowledge/skills KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE Identify, plan and implement new initiatives that will drive the business towards the hosting of Durban ICC own events to grow the business. Mapping out short to medium term plans for the department in conjunction with the Sales and Business Development Executive. Work closely with key stakeholders for major/ complex events i.e.: Metro, SAPS, and Metropolitan Fire & Emergency services. Evaluate the adequacy and effectiveness of internal controls, governance and risk management of all business processes within the sub-unit. Makes customers and their needs a primary focus and ensure opportunities are identified to up-sell the services provided by the Durban ICC. Sustain productive customer relationships by participating in event planning meetings with internal and external clients in order to deliver excellent events for clients. Keeping abreast of trends and developments in the Conventions and Exhibitions industry. Manage and co-ordinate all activities associated with forthcoming events and Durban ICC owned events. Review bookings and analyse the Centre’s capacity and capabilities against client specific requirements and expectations with a view of partnership and collaboration. Conduct and attend formal/ informal meetings (external client and internal departments) and presenting reports. Attend sales calls with clients and prospective clients for the purpose of generating sales. Allocate events and event related projects to team members for quotation, contract co-ordination & implementation process, and monitor the overall progress. Lead negotiations with clients, service providers and internal departments to meet the client’s requirements considering the clients budget. APPLICATIONS The Durban ICC is committed to Employment Equity and particularly welcomes applications from suitably qualified Historically Disadvantaged Individuals (HDI). Preference will be given to suitable candidates who will assist the ICC in addressing its current transformational needs. Persons with disabilities are encouraged to apply. Applications must reach the Human Resources Department, Durban ICC, via e-mail: recruitment@icc.co.za Applicants who do not meet the minimum requirements will automatically be disqualified from consideration. Closing date for the CV submissions is 02 June 2023. Applicants who have not been contacted 30 days after the closing date should consider their application as unsuccessful. Brenden Chettiar CHIEF CORPORATE SERVICES OFFICER DATE
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