NATIONAL LOTTERIES COMMISSION (NLC) The National Lotteries Commission (NLC) is a statutory body established in terms of the Lotteries Act (Act 57 of 1997), as amended with the purpose of regulating the South African Lotteries and Administering of the National Lottery Distribution Trust Fund (NLDTF). Suitably qualified prospective candidates are invited to submit their applications to fill the following positions. National Lotteries Commission is committed to the achievement and maintenance of diversity and equity in employment, especially in respect of race, gender, and disability.
INFORMATION COMMUNICATION & TECHNOLOGY CHIEF INFORMATION OFFICER PURPOSE OF THE JOB: The Chief Information Officer (CIO) is tasked with establishing the ICT vision, aligning digital and technology initiatives with the NLC's strategic objectives, and overseeing all aspects of ICT development and implementation to support the NLC's strategic and operational growth objectives and mandate. The successful candidate also needs to ensure that all systems and processes adhere to stringent data and cyber security protocols and that information security is of the highest standard. SALARY SCALE AND CONTRACT TERM:
QUALIFICATION REQUIREMENTS
REQUIRED WORK EXPERIENCE
KEY DELIVERABLES STRATEGIC PLANNING AND DEVELOPMENT
TECHNOLOGY AND OPERATIONS MANAGEMENT
PEOPLE MANAGEMENT
ICT GOVERNANCE, RISK & COMPLIANCE MANAGEMENT
STAKEHOLDER MANAGEMENT Enhance Customer Service: Identify and mitigate internal systems and procedural barriers to optimize customer service delivery. Manage customer complaints through timely resolution or escalation when necessary and proactively analyze queries to develop mechanisms for issue resolution. Stakeholder Management: Build and maintain effective internal and external stakeholder relationships for expectations management, knowledge sharing, and reputation management. Represent the business cases as required. COMPETENCIES AND SKILLS
Note: Recommended candidates will be subjected to attend a generic managerial competency-based assessment. Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: Only candidates who meet the requirements should apply. Correspondence will be entered into with shortlisted candidates only. CV`s from Recruitment Agencies will not be considered. Applications received after the closing date will not be considered. Submit your comprehensive C.V with qualifications attached to the following email address: Recruitment@nlcsa.org.za CLOSING DATE: 01 March 2024 NLC WELCOMES APPLICANTS WITH DISABILITIES DISCLAIMER- POPIA By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.
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