DURBAN UNIVERSITY OF TECHNOLOGY (DUT) Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and engaged’ and ‘innovative and entrepreneurial’. These are interwoven intrinsically by a number of double pairs consisting of ‘values and principles’ that bind our double-helix together. The extrinsic expression of our DNA is via The DUT-Way; which demonstrates our collective character and behaviour. The University’s ultimate goal is to contribute towards improving the lives and livelihoods of all its people, both internal and external. DUT consistently strives towards excellence and greatness in teaching-learning and in research-innovation; something that has been recognized recently when The Times Higher Education’s World University Rankings placed DUT within the top 500 of universities in the world and within the top 5 universities in South Africa. The enactment of these internationally recognized strengths is demonstrated in our impactful engagement internally and externally in service of our localities, the region and the country at large. REAL ESTATE MANAGEMENT Post: Facilities Manager – Campuses (Ref: R255) Minimum Requirements: • Degree (NQF 7) Facilities/Hygiene OR Built Environment OR Engineering OR related field. • 5+ Years’ supervisory experience in facilities/soft services management • 5 years’ min experience in facilities operational management role • 5 years min contract management experience Key Competencies: • Knowledge of the operations of a university, or organization with similar needs and constraints, and its environment. • Ability to be precise, systematic and rule-oriented in working with relevant detail and gathering, reviewing and analyzing information. • Proven Project planning, risk management experience and knowledge. • Understanding of project delivery and acceptance processes. • Capacity to plan, co-ordinate and monitor performance against agreed plans and performance benchmarks. • Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint) Summary of Duties (but not limited to): • Ensure formulation & implementation of all Operational Facilities Services strategic objectives. • Manage outputs of all outsourced companies against the deliverables in the strategic plan. • Organize, manage, and control development plans of multiple projects. • Manage SLAs, according to the contractual requirements. • Manage all projects relating to facilities services. • Compliance to legislation and applicable procedures. • Monitor and evaluate compliance of service providers. • Conduct weekly and monthly inspections and spot checks of services rendered by service providers. • Schedule weekly and monthly meetings with service providers. • Do quality control of works executed on work orders logged. • Understand the University core business operating environment. • Maintain good communication with all stakeholders, develop and create the process of engaging with all stakeholders and feedback process (staff, students, and Service Providers). • Provide and plan work for service contractors to have access to areas where work needs to be carried out. • Interact with support staff regularly to get status updated on works completed, outstanding, constraints and the stakeholders feedback, in order to ensure efficiency of daily operations • Identify the deliverables in accordance with a formulated project plan to determine the resource requirements in terms of availability and competence. • Risk management & Business Continuity • Finance Management • Reporting Salary: Market related Contact Person: Miss ZJ Ngcobo Status of Position: Permanent To Apply: Preferably you may apply via Linkedin by sending a completed official application for employment form which can be found on DUT website. Please send form together with detailed CV, copies of ID, qualifications and a covering letter with the exact name and reference number of the post you are applying for OR you may email the above listed documents to HCSRecruitment@dut.ac.za. Please note that you do not have to use more than one method of applying. Kindly note: Communication will be entered into with short-listed candidates only. Only applications made on our application for employment form would be considered. Closing date: 22 September 2023 @ 16:00pm “While DUT strives for equal opportunities, preference will be given to suitable candidates in terms of the University’s equity policy” The University reserves the right NOT to make an appointment. Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and engaged’ and ‘innovative and entrepreneurial’. These are interwoven intrinsically by a number of double pairs consisting of ‘values and principles’ that bind our double-helix together. The extrinsic expression of our DNA is via The DUT-Way; which demonstrates our collective character and behaviour. The University’s ultimate goal is to contribute towards improving the lives and livelihoods of all its people, both internal and external. DUT consistently strives towards excellence and greatness in teaching-learning and in research-innovation; something that has been recognized recently when The Times Higher Education’s World University Rankings placed DUT within the top 500 of universities in the world and within the top 5 universities in South Africa. The enactment of these internationally recognized strengths is demonstrated in our impactful engagement internally and externally in service of our localities, the region and the country at large. REAL ESTATE MANAGEMENT Post: Service Desk Manager (Ref: R253) Minimum Requirements: •Diploma in facilities management (NQF level 6) Information management and or Business management qualification or Call Centre Management Qualification or equivalent •Driver’s License•5 years’ experience on a Help Desk/ Call Centre type environment in the technical environment and customer feedback management. •Experience - client interface and experience in a supervisory capacity •Problem solving and facilities management experience •Ability to ensure that the standards, disciplines, and procedures of the company are strictly maintained. •Proven planning and risk management experience and knowledge. •Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint).•Contracts management. Summary of Duties (but not limited to): •Operations •Ensure that calls logged are attended to promptly and effectively. • Respond to help calls, diagnoses problems and escalates where necessary. • Forwards information to the relevant Operations departments for prompt resolution. • PPM scheduling and work order issuing. • Strategy implementation. • Assist the Director in the implementation and monitoring of the medium term and annual strategic plans, programmes and projects to meet overall objectives and agreed times. • Creates Policy, Processes and Procedures for Service desk management. • Client services. • Assist telephonically with customer related queries and problems relating to facilities maintenance management. • Trouble shoot on problems identified and follow up to ensure resolution. • System management and record keeping • Implement, utilize, and update electronic system to plan and execute work procedures (Planned or Scheduled maintenance programs). • Conduct regular system reviews and audit to ensure accurate information is logged and ensure system is functional. • Process support- or information-requests from various sources (phone, email, logging-system integration, etc.) for the purpose of providing solutions to the customer. • Projects / Contracts Accounting • Reporting and data analysis. • People Management. Salary: Market related Contact Person: Miss ZJ Ngcobo Status of Position: Permanent To Apply: Preferably you may apply via Linkedin by sending a completed official application for employment form which can be found on DUT website. Please send form together with detailed CV, copies of ID, qualifications and a covering letter with the exact name and reference number of the post you are applying for OR you may email the above listed documents to HCSRecruitment@dut.ac.za. Please note that you do not have to use more than one method of applying. Kindly note: Communication will be entered into with short-listed candidates only. Only applications made on our application for employment form would be considered. Closing date: 22 September 2023 @ 16:00pm “While DUT strives for equal opportunities, preference will be given to suitable candidates in terms of the University’s equity policy” The University reserves the right NOT to make an appointment.
Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and engaged’ and ‘innovative and entrepreneurial’. These are interwoven intrinsically by a number of double pairs consisting of ‘values and principles’ that bind our double-helix together. The extrinsic expression of our DNA is via The DUT-Way; which demonstrates our collective character and behaviour. The University’s ultimate goal is to contribute towards improving the lives and livelihoods of all its people, both internal and external. DUT consistently strives towards excellence and greatness in teaching-learning and in research-innovation; something that has been recognized recently when The Times Higher Education’s World University Rankings placed DUT within the top 500 of universities in the world and within the top 5 universities in South Africa. The enactment of these internationally recognized strengths is demonstrated in our impactful engagement internally and externally in service of our localities, the region and the country at large. REAL ESTATE MANAGEMENT Post: Drivers (X6) Ref: R256, R257, R258, R259, R260, R261 Minimum Requirements: • Grade 12 (matric) • A Valid driver’s license is essential Code 10 (EC1) with PrDP (Professional Driving Permit) • 5 years’ professional driving experience • Knowledge of relevant Legislation • Sound Interpersonal skills • Client focus & orientation • Ability to interact with clients in a warm, professional manner. • Excellent organizational and time management skills. • Ability to work during evenings, on weekends, and on public holidays, as required Summary of Duties: • Provide driving/messenger services. • Maintain accurate and up to date schedule trip sheets, i.e. log official trips, daily mileage, fuel consumption • Perform daily trip and post trip vehicle inspection to ensure that the vehicle is always in the best condition. • Handle routine and ad-hoc administrative tasks relevant to the execution of the function, i.e. collect office consumables. • Assisting clients with the loading and unloading of their possessions, as required. • Selecting the fastest routes based on GPS software and traffic updates, unless otherwise instructed. • Ensuring that the vehicle remains pristine and in excellent working order. • Report incidents and accidents timeously and compile vehicle condition reports and other records required by Management. • Report to the Manager: Special Projects or other project managers as required. Salary: Market related Contact Person: Miss ZJ Ngcobo Status of Position: Permanent To Apply: Preferably you may apply via Linkedin by sending a completed official application for employment form which can be found on DUT website. Please send form together with detailed CV, copies of ID, qualifications and a covering letter with the exact name and reference number of the post you are applying for OR you may email the above listed documents to HCSRecruitment@dut.ac.za. Please note that you donot have to use more than one method of applying. Kindly note: Communication will be entered into with short-listed candidates only. Only applications made on our application for employment form would be considered. Closing date: 22 September 2023 @ 16:00pm “While DUT strives for equal opportunities, preference will be given to suitable candidates in terms of the University’s equity policy” The University reserves the right NOT to make an appointment.
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