TRANSNET
ANALYST: IT SUPPORT X 13 Operating Division: Transnet Engineering Employee Group: Non-Permanent Department: Facilities & Infrastructure Location: Various Locations Reporting To: Systems Analyst Grade: FTMH2X Reference: req2726 The closing date is on 26/02/2025. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose POSITIONS WILL BE LOCATED IN THE FOLLOWING AREAS KOEDOESPOORT X 4 DURBAN X 3 GERMISTON X 2 SALT RIVER X 2 BLOEMFONTEIN X 1 UITENHAGE X 1 To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing. Position Outputs Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. Using hardware and software tools effectively to ensure efficient business processes. Supporting end users' access to servers and basic troubleshooting. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope. Maintaining and implementing ICT security measures. The provision of technical support service for Transnet end users by analyzing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. Distribution of system downtimes, ICT Tips to assist end-users with basic computing. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required. Install and configure equipment and external Client's hardware for special projects and training sessions Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices. Project Management, the execution of ICT related minor works projects for various business units as required Full project life cycle. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording. Equipment and Computer room maintenance and management — Physical and Electronically, as required. Updating and maintaining of Software license and Hardware inventories Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers Management and control of all ICT loan equipment Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility Qualifications and Experience Minimum 3 Year Diploma (NQF 6) in Information Systems / Computer Science or related field. A+ Certification. N+ Certification. 3 Years’ experience with exposure to Desktop support . ITIL Foundation Certification would be advantageous. Experience in a large organization with complex systems will be an added advantage OR A+ Certification. N+ Certification. 5 Years’ experience with exposure to Desktop support. ITIL Foundation Certification would be advantageous. Experience in a large organization with complex systems will be an added advantage Competencies Strategy && Sustainability Strategic Thinking Commercial Awareness Innovating Inspirational Leadership Inspiring People Managing Talent Leading Change Embracing Change Business Performance & Delivery Lead Business Performance Strategic Decision Making Business Acumen Analyzing Relationship Management Communicating Effectively Collaborating and Networks Service Oriented Persuading and Influencing Corporate Governance and Compliance Leading Good Governance Leading Safety Practices Leading Risk Management Personal Mastery Resilience Learning and Applying Expertise Emotional Intelligence Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how their work is connected to the bigger pict Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW
SENIOR SISTER - OCCUPATIONAL HEALTH Operating Division: Transnet NPA Employee Group: Permanent Department: CWN, SHE, Human Environment Location: Cape Town Reporting To: Human Environment Manager Grade: G Position Purpose To plan and implement integrated, comprehensive occupational health care services to port employees, incorporating preventive, promotive, curative and rehabilitative care in line with planned objectives. Position Outputs 1. Ensure completion and follow-up of pre-employment medical examinations complying with relevant legislation, environmental job demands and physical ability to perform work. 2. Manage the implementation of medical surveillance programmes of the business based on the Health Risk Assessment (HRA) outcomes as prescribed in relevant legislation and policies. These programmes include but not limited to: periodical medicals, triggered medicals, biological monitoring and exit medical examinations. 3. Consult with Head of Safety, Health and Environment of environmental and safety concerns which requires escalation. 4. Management of injuries on duty - verify extent of injury or occupational disease. Monitor progress and co-ordinate the necessary health services for the rehabilitation of the injured employee in their return to work. 5. Promote and perform prompt and an effective medical assistance to employees in acute and chronic situations. 6. Ensure compliance with all statutory requirements, company policies and procedures. 7. Investigate illness and injury episodes and trends to determine health and safety needs of the employees 8. Utilises data collected during the assessment phase to make a nursing diagnosis related to occupational diseases and hazards. 9. Assumes accountability for own professional development to enhance professional growth and maintain competency. 10. Assist with wellness development and management - conduct a health promotion programme on a regular basis. Assist with HIV peer educators training and support. Condom distribution. 11. Supervise the development and maintenance of accurate up-to-date medical records and/or medical reports to track employee health/illness and provide the business with the needed data, ensuring employee confidentiality at all times. 12. Regular checks of all drug registers, medicines permit etc. 13. Implement all clinic activities as planned by the Human Environment Manager. 14. Carry out all health-related activities as determined by business needs. 15. Promotes health communication and health literacy for behaviour change. 16. Implementation programmes that support a positive lifestyle and individual efforts to lower the risk of disease and injury 17. Utilises knowledge of health and wellness to promote health at a group, individual and social level in terms of workplace stressors and hazards. 18. Advocates for the awareness of employees in terms of workplace health hazards and/or occupational stressors based on the health risk assessment specific to each work environment Qualifications and Experience • Qualification as a Professional nurse (Diploma/ Degree in Nursing Science.) • B-Tech in Occupational Health or Diploma in Occupation Health Nursing • Dispensing license • Certificate in Audiometry. Spirometry Certificate • Code 8 driver's license Minimum Years Relevant Experience: • 3 - 5 years Competencies Knowledge Required: Principles of Occupational Health care and Primary Health Care environment. Applicable legislation, e.g. Occupational Health & Safety Act (85/1983 •: • Medicine and Control of Substance Act (101/1965) Nursing Act (50/1978) Medical Resource and Equipment Dynamics of HIV/AIDS Management Risk Assessment Inspection and site audits Vision Screening First Aid Skills Required: Communication Decision Making Interpersonal Skills Analytic Ability Teamwork Listening Supporting Others Computer Literacy Organizing Feedback Documentation Managing resources Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW
IT SUPPORT ANALYST Operating Division: Transnet Freight Rail Employee Group: Non-Permanent Department: SP-ICT-Support Data Services-PKT Location: Bloemfontein Reporting To: Snr Specialist: Contract & Assets Mngr Grade: FTMH2X Reference: req2703 The closing date is on. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose • To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing. Position Outputs 1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users' access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope 6. Maintaining and implementing ICT security measures. 7. The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing 11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required 13. Install and configure equipment and external Client's hardware for special projects and training sessions 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices 15. Project Management — The execution of ICT related minor works projects for various business units as required— Full project life cycle 16. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording 17. Equipment and Computer room maintenance and management — Physical and Electronically, as required 18. Updating and maintaining of Software license and Hardware inventories 19. Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers 21. Management and control of all ICT loan equipment 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility Qualifications and Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field • A+ Certification • N+ Certification. MINIMUM YEARS RELEVANT EXPERIENCE: • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs • ITIL Foundation Certification would be advantageous. STANDARD JOB REQUIRMENTS: • Driver’s license code 08 and own transport highly desirable • May be required to travel to other Transnet sites • May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time Competencies Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making •Business Acumen •Analysing Relationship Management • Communicating Effectively •Collaborating and Networks •Service Oriented •Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how thei Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW
IT SUPPORT ANALYST Operating Division: Transnet Freight Rail Employee Group: Non-Permanent Department: SP-ICT-Support Data Services-PKT Location: Witbank Reporting To: Snr Specialist: Contract & Assets Mngr Grade: FTMH2X Reference: req2702 The closing date is on . It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose • To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing. Position Outputs 1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users' access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope 6. Maintaining and implementing ICT security measures. 7. The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing 11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required 13. Install and configure equipment and external Client's hardware for special projects and training sessions 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices 15. Project Management — The execution of ICT related minor works projects for various business units as required— Full project life cycle 16. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording 17. Equipment and Computer room maintenance and management — Physical and Electronically, as required 18. Updating and maintaining of Software license and Hardware inventories 19. Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers 21. Management and control of all ICT loan equipment 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility Qualifications and Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field • A+ Certification • N+ Certification. MINIMUM YEARS RELEVANT EXPERIENCE: • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs • ITIL Foundation Certification would be advantageous. STANDARD JOB REQUIRMENTS: • Driver’s license code 08 and own transport highly desirable • May be required to travel to other Transnet sites • May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time Competencies Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making •Business Acumen •Analysing Relationship Management • Communicating Effectively •Collaborating and Networks •Service Oriented •Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how thei Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW
IT SUP OPERATING Division: Transnet Freight Rail Employee Group: Non-Permanent Department: SP-ICT-Support Data Services-PKT Location: Klerksdorp Reporting To: Snr Specialist: Contract & Assets Mngr Grade: FTMH2X Reference: req2700PORT ANALYST The closing date is on . It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose • To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing. Position Outputs 1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users' access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope 6. Maintaining and implementing ICT security measures. 7. The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing 11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required 13. Install and configure equipment and external Client's hardware for special projects and training sessions 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices 15. Project Management — The execution of ICT related minor works projects for various business units as required— Full project life cycle 16. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording 17. Equipment and Computer room maintenance and management — Physical and Electronically, as required 18. Updating and maintaining of Software license and Hardware inventories 19. Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers 21. Management and control of all ICT loan equipment 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility Qualifications and Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field • A+ Certification • N+ Certification. MINIMUM YEARS RELEVANT EXPERIENCE: • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs • ITIL Foundation Certification would be advantageous. STANDARD JOB REQUIRMENTS: • Driver’s license code 08 and own transport highly desirable • May be required to travel to other Transnet sites • May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time Competencies Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making •Business Acumen •Analysing Relationship Management • Communicating Effectively •Collaborating and Networks •Service Oriented •Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how thei Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW
IT SUPPORT ANALYST Operating Division: Transnet Freight Rail Employee Group: Non-Permanent Department: SP-ICT-Support Data Services-PKT Location: Bayhead Reporting To: Snr Specialist: Contract & Assets Mngr Grade: FTMH2X Reference: req2699 The closing date is on . It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose • To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing. Position Outputs 1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users' access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope 6. Maintaining and implementing ICT security measures. 7.The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing 11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required 13. Install and configure equipment and external Client's hardware for special projects and training sessions 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices 15. Project Management — The execution of ICT related minor works projects for various business units as required— Full project life cycle 16. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording 17. Equipment and Computer room maintenance and management — Physical and Electronically, as required 18. Updating and maintaining of Software license and Hardware inventories 19. Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers 21. Management and control of all ICT loan equipment 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility Qualifications and Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field • A+ Certification • N+ Certification. MINIMUM YEARS RELEVANT EXPERIENCE: • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs • ITIL Foundation Certification would be advantageous. STANDARD JOB REQUIRMENTS: • Driver’s license code 08 and own transport highly desirable • May be required to travel to other Transnet sites • May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time Competencies Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making •Business Acumen •Analysing Relationship Management • Communicating Effectively •Collaborating and Networks •Service Oriented •Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how thei Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW IT SUPPORT ANALYST Operating Division: Transnet Freight Rail Employee Group: Non-Permanent Department: SP-ICT-Support Data Services-PKT Location: Esselenpark Reporting To: Snr Specialist: Contract & Assets Mngr Grade: FTMH2X Reference: req2684 The closing date is on . It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing. Position Outputs 1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users' access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope 6. Maintaining and implementing ICT security measures. 7.The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing 11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required 13. Install and configure equipment and external Client's hardware for special projects and training sessions 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices 15. Project Management — The execution of ICT related minor works projects for various business units as required— Full project life cycle 16. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording 17. Equipment and Computer room maintenance and management — Physical and Electronically, as required 18. Updating and maintaining of Software license and Hardware inventories 19. Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers 21. Management and control of all ICT loan equipment 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility Qualifications and Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field • A+ Certification • N+ Certification. MINIMUM YEARS RELEVANT EXPERIENCE: • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs • ITIL Foundation Certification would be advantageous. STANDARD JOB REQUIRMENTS: • Driver’s license code 08 and own transport highly desirable • May be required to travel to other Transnet sites • May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time Competencies Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making •Business Acumen •Analysing Relationship Management • Communicating Effectively •Collaborating and Networks •Service Oriented •Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how thei Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW
IT SUPPORT ANALYST Operating Division: Transnet Freight Rail Employee Group: Non-Permanent Department: SP-ICT-Support Data Services-PKT Location: Empangeni Reporting To: Snr Specialist: Contract & Assets Mngr Grade: FTMH2X Reference: req2681 The closing date is on . It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose • To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing. Position Outputs 1. Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used. 2. Using hardware and software tools effectively to ensure efficient business processes. 3. Supporting end users' access to servers and basic troubleshooting. 4. Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 5. Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope 6. Maintaining and implementing ICT security measures. 7.The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience. 8. To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment. 9. Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet. 10. Distribution of system downtimes, ICT Tips to assist end-users with basic computing 11. First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments 12. Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required 13. Install and configure equipment and external Client's hardware for special projects and training sessions 14. Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices 15. Project Management — The execution of ICT related minor works projects for various business units as required— Full project life cycle 16. First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording 17. Equipment and Computer room maintenance and management — Physical and Electronically, as required 18. Updating and maintaining of Software license and Hardware inventories 19. Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services. 20. Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers 21. Management and control of all ICT loan equipment 22. Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility Qualifications and Experience • 3 Year Diploma • Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field • A+ Certification • N+ Certification. MINIMUM YEARS RELEVANT EXPERIENCE: • 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs • ITIL Foundation Certification would be advantageous. STANDARD JOB REQUIRMENTS: • Driver’s license code 08 and own transport highly desirable • May be required to travel to other Transnet sites • May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time Competencies Strategy & Sustainability • Strategic Thinking • Commercial Awareness • Innovating Inspirational Leadership • Inspiring People • Managing Talent • Leading Change • Embracing Change Business Performance & Delivery • Lead Business Performance • Strategic Decision Making •Business Acumen •Analysing Relationship Management • Communicating Effectively •Collaborating and Networks •Service Oriented •Persuading and Influencing Corporate Governance and Compliance • Leading Good Governance • Leading Safety Practices • Leading Risk Management Personal Mastery • Resilience • Learning and Applying Expertise • Emotional Intelligence • Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan. Even individuals filling more operational roles will need to have a keen understanding of the strategy and how thei Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division. APPLY NOW
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