SOUTH AFRICAN LOCAL GOVERNMENT ASSOCIATION (SALGA) MANAGER ORGANIZATIONAL EFFECTIVENESS: EMPLOYEE EXPERIENCE Based in National Office (Pretoria) Ref: 22/03/06 Cluster: Human Capital and Corporate Services Remuneration package: A competitive salary package with benefits ROLE OVERVIEW Reporting to the Senior Manager: Organizational Development and Effectiveness, the incumbent will be required to manage the Employee Value Proposition programme in order to create a great employee experience; lead workplace wellness that is designed to enable a healthy workforce to perform optimally; to implement preventative and curative programs to address social, financial and emotional wellness; encourage work life balance. Manage employee recognition in the workplace by reinforcing particular behaviours, practices or activities that result in better performance and positive business results. Manage Organisational Design for shaping the way SALGA operates to pursue strategic objectives and meet goals. THE CANDIDATE PROFILE ▪ Understanding of project management principles; ▪ Organizational Learning and Development; ▪ In depth strategic HR understanding; ▪ Business Acumen & Organizational Awareness ▪ Maintain high level confidentiality; ▪ High degree of self-management, pro-activeness and creativity; ▪ Results driven individual; ▪ Excellent communication skills (including liaison, report writing, feedback and presentation). QUALIFICATIONS AND EXPERIENCE ▪ Relevant Bachelor’s Degree in HR; ▪ Post Graduate qualification will be an added advantage; ▪ Minimum of six (6) to eight (8) years’ experience in Employee Assistance Programme / Wellness of which three (3) years must be the managing of an Employee Assistance Programme (EAP) / Wellness function; ▪ 5 years' experience providing change management strategy development and solutions; ▪ Previous experience designing, implementing and managing reward, recognition, performance and/or motivational programs with proven results, strongly preferred ▪ Demonstrated success in managing expectations on major change initiatives; ▪ Understanding of the Human Resources Services Lifecycle; ▪ Valid Driver’s License ▪ Sound track record in effectively managing complex and sensitive stakeholder engagements at all levels. KEY PORTFOLIO AND PERFORMANCE FOCUS AREAS ▪ Employee Wellness: Develop Wellness and Employee Assistance Programme (EAP) strategies and framework that complements the overall Human Capital Management Strategy at SALGA. Provide input into overall Human Capital Management value proposition as it relates to the wellness practice through the development of best practice, research, trends analysis and wellness initiatives. Analyse wellness trends and prepare high level reports to management as input to create an engaged workforce. Implement wellness interventions based upon identified needs/issues within the organisation. Build capacity in the organisation to drive and manage an employee wellness culture. Design, implement and drive SALGA’s programme, including providing awareness campaigns, training, professional counselling, testing and support through external vendors eg. Careways. Ensure that all wellness initiatives contribute towards the operationalising of the overall Employee Value Proposition (EVP). Participate in the Wellness Committees and Forums to facilitate the successful implementation of wellness initiatives and programmes. Develop policies and procedures to support the implementation of wellness initiatives. Provide monthly and quarterly report on wellness statistics and focus on analysis, comparison and trends. Marketing of wellness events and educational information on health issues. Coordinate and promote wellness initiatives in partnership with other stakeholders. Responsible for trauma debriefing during trauma incidents. Cover whole spectrum of individual wellbeing components as defined by the World Health Organisation (WHO) or others, such as: Psycho-social, Physical / Health, Family and Financial. Conduct workshops on selected wellbeing issues and obtain feedback on existing programmes. ▪ Organisation Design: Lead teams in the planning, implementation tracking, and follow-up of organization optimization efforts. Identify structural needs to enable the organisational strategy with specific outlook on job design, clustering, span of control, chain of command and delegation. Maintain changes to structure and ensure role profiles are updated accordingly in collaboration with the HR Ops team. Identify opportunities within the organization to drive solutions and develop action plans that address areas where work processes or team structures lack efficiencies. Partner with provincial and cluster leaders to drive cost-effective process change initiatives and ensure effective execution of identified plans to institute organizational change. Create appropriate timelines of actionable steps that support lean staffing models and drive accountabilities to meet targets. Communicate and follow up on expense reductions and other targeted goals (e.g. headcount) through appropriate reporting. Foster and build collaborative relationships with provincial and cluster teams to improve efficiencies and garner positive results from initiatives. Maintain a strong knowledge of provincial and cluster processes to ensure that organizational design opportunities can be readily identified and addressed. ▪ Employee Recognition: Continuously review Employee Recognition strategy for SALGA. Conducts ongoing gap analyses which includes and evaluation of metrics and performance benchmarks as requested and proposes awards to match the needs assessment, including measurement of program effectiveness analysis. Implements integrated short and long-term plans to reinforce recognition strategy and keep programmes alive, energetic, and driving high usage. Acts as primary point of contact for employees regarding the programs. Performs project specialist duties related to increasing awareness or introducing new recognition components of varying complexity including planning, tracking deliverables and interfacing with creative teams such as the Communications team for production. May contribute to developing policies and procedures to standardize practices. Coordinates the communication of programs, deployments and ongoing updates to include management briefings. Manage the Programme budget effectively and efficiently Coordinates with outside vendors in developing and maintaining effective and easy to use recognition platforms for programs ▪ Employee Value Proposition: Develop and implement an Employee Value Proposition for SALGA. Conduct ongoing gap analyses and propose awards to match the needs assessment, including measurement of EVP effectiveness analysis. Evaluates metrics and performance benchmarks for EVP initiatives including evaluation of the current program against those of large organizations and other industries. Implements integrated short and long-term plans to reinforce all pillars of the EVP and continuously engage employees to illicit feedback. Acts as primary point of contact for employees regarding the EVP pillars. Performs project specialist duties related to increasing awareness or introducing new EVP components of varying complexity including planning, tracking deliverables and interfacing with creative teams such as the Communications team . May contribute to developing policies and procedures to standardize practices. Coordinates the communication of programmes, deployments and ongoing updates to include management briefings. Ensure provision of support to the Human Capital team on the development of effective solutions to address challenges relating to the employee experience within SALGA. Identify opportunities for improvements across the HR value chain to ensure that employees are motivated and engaged. Ensure effective and efficient communication on all relevant EVP pillars. Ensure proper follow-up to all meetings, communiqué, directives and any other EVP initiatives. Project manage EVP implementation within the reporting cycles determined by the organisation. Prepare and submit regular progress reports on programmes and projects of the Unit as and when required. Attend and ensure that the clusters interests are properly represented at all relevant meetings, working groups, committees, forums or departments as and when required ▪ Generic Support: The incumbent will be required to carry out extra projects as and when required. The incumbent will be a key team member of the Organisational Effectiveness management team. The incumbent will be a trusted advisor on all employee experience matters. The incumbent will be required to support and contribute to the OE function and reporting Suitably qualified and experienced candidates must submit a curriculum vitae in application for this position to HR@salga.org.za Closing Date: 25 March 2022 (Please quote the relevant reference number in the subject line) NOTE: Communication will be limited to short-listed candidates only. SALGA reserves the right not to proceed with the appointment for any of the vacant position. All appointments will be made in line with the SALGA’S Employment Equity Plan SENIOR ADVISOR: IGR AND STRATEGIC RELATIONS Based in Northern Cape (Kimberley) Ref: 22/03/05 Cluster: Municipal Capabilities and Governance Remuneration package: A competitive salary package with benefits ROLE OVERVIEW Reporting to the Provincial Director of Operations, this role will manage the externally focused role as head of the provincial office in the IGR, International and Strategic Relations space and to build the image of Local Government locally and internationally THE CANDIDATE PROFILE ▪ Stakeholder Management and Influencing skills; ▪ Strong management ability; ▪ Ability to manage in a broad scoped environment; ▪ Business Communication and writing skills; ▪ Decision making and sound judgement; ▪ Analytical and problem-solving skills; ▪ A dynamic, motivated self-starter with high levels of emotional maturity; ▪ High integrity and ethics QUALIFICATIONS AND EXPERIENCE ▪ Relevant Post-graduate qualification at Hons level in Public Admin, Law, Policy, or equivalent field ▪ At least 7 years’ relevant experience of which at least 3 years have been at an equivalent level within a medium to large sized organisation; ▪ Sound track record in effectively managing complex and sensitive stakeholder engagements at all levels. ▪ A Valid Drivers License and frequentt travelling ▪ Sector Knowledge and an understanding of the policy, legislative and regulatory frameworks governing the sector; and in particular those applying to the LG Sector ▪ Ability to manage in a broad scoped environment is essential KEY PORTFOLIO AND PERFORMANCE FOCUS AREAS ▪ Research and Benchmarking: Conduct analysis on the effectiveness of the IGR Structures in the Province and provide guidance in respect of possible improvements; provide ongoing analysis of the key challenges, needs and trends in area of specialisation, to ensure that local government strategies and programmes are appropriately implemented; Under the guidance of the Director of operations conduct and interpret research in area of specialisation and create a learning and sharing platform to improve municipal efficiency in area of specialisation.; Be a key repository of knowledge and information on local government and matters relating to the area of specialisation and support the strengthening of municipal profiles in the central repository ▪ Governance, Compliance and Risk Management: Ensure compliance with organisational policies and procedures Support the identification and mitigation of organisational and operational risks identified in the area of responsibility/ professional discipline; Develop and maintain programme risk register and ensure that mitigation steps are applied; Assign values to risks in order to understand financial implications of risk ▪ Representation at IGR & Other Fora (Lobbying and Advocacy): Represent SALGA and municipalities at various Provincial and sometimes national IGR, governance and other Fora to protect the interests of Local Government; and to disrupt structural form, policy or legislative frameworks, where it hinders municipal performance; Understand the national and provincial governance structures of SALGA and the institutional structures of the Sector/ Professional discipline and key role players in the area of specialisation.; Understand Parliamentary and Legislative Processes; Provide inputs to and develop content on a number of complex issues relevant to a SALGA position for mandating; Provide inputs on Policy and Legislation relevant to IGR and Strategic Relations; Provide technical support and advice to the Chairs of working groups and facilitate tracking and implementation of resolutions. ▪ Support Advice and Capacity Building: Guide, support and provide professional advice to municipalities in the areas of focus/ professional discipline – refer issues of strategic importance to the Provincial Director of Operations; Provide hands-on support to strengthen municipal capacity/ improve programme implementation; Facilitate peer learning sessions in the areas of focus/ professional discipline. ▪ Monitoring and Evaluation: Support the development and implement monitoring and evaluation process to track the progress on implementation of policies, legislative compliance and programmatic implementation in municipalities; Maintain records as per SALGA policy and ensure that all project records are uploaded into the company knowledge management system; Create a high performance culture on all projects and report on progress against milestones ▪ Programme / Project Management: Implement appropriate project management methodologies and disciplines; and manage full project cycle on assigned projects including M&E; Plan and integrate programme roll-out to municipalities; Develop terms of reference for identified programmes; Ensure that projects are implemented against contract specification and payments are based on agreed milestone; Identify spin-off projects and opportunities from the programme ▪ Stakeholder Management: Ensure appropriate and timely communications with all stakeholders; Build partnerships with relevant stakeholders to ensure programme success and to increase SALGA’s capacity to make an impact; Support municipalities with international relations and protocol matters; Create reports to communicate about the programme and provide updates for website Identify key role players to create a link to sustainability and handover of programmes and implementation Financial and expense Monitoring: Assist with the preparation of annual budgets and monitoring of the monthly expenditure in area of accountability; Assist in the identification of potential revenue sources in area of responsibility (where applicable) ; Participate in procurement committees as required and adhere to procurement requirements and deadlines for identified programmes; Monitor sponsorship payments according to the contract and track programme implementation against the budget; Actively save costs in the area of responsibility Suitably qualified and experienced candidates must submit a curriculum vitae in application for this position to HR@salga.org.za Closing Date: 25 March 2022 (Please quote the relevant reference number in the subject line) NOTE: Communication will be limited to short-listed candidates only. SALGA reserves the right not to proceed with the appointment for any of the vacant position. All appointments will be made in line with the SALGA’S Employment Equity Plan.
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