ROBBEN ISLAND MUSEUM Robben Island Museum, PO Box 51806, V&A Waterfront 8002 • Tel +27 (0) 21 413 4200 • Fax +27 (0) 21 419 1057 • website: www.robben-island.org.za Information Officer X4 5 Months Contract CLOSING DATE: 24-10-2019
Ensure electronic information board is updated;
Assist visitors with special needs e.g. wheelchairs, prams; Assist sea sick visitors and arrange the nurse; Report any maintenance, security and cleaning issues to the relevant departments; Hand out and collect RI feedback questionnaires and forward to the correct department; Supply information about the conference facilities at the Gateway; Train the temps when necessary; Check the tickets of the visitors; Facilitate boarding of clients on ferries; Counting the tickets; Monitor the number of people boarding the ferry. Requirements: National Diploma in Tourism/ Public Relations or Marketing; Customer service certificate advantageous; One year customer service related experience; Computer Literacy; Fluency in 2 official languages; Oral communication; Customer Service Orientation; Attention to detail; Problem solving. RIM is an EE, AA, employer, RIM reserves the right the right not to make an appointment if suitable candidate are not found. Forward a detailed cv, accompanied by certified copies your ID and qualification certificates as well as contactable referees, to recruitment@robben-island.org.za or by no later than 24 October 2019. Note : If you do not hear from us within 30 days, please consider your application unsuccessful. Please note your attachment should not exceed 10MB:
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