OMBUD FOR FINANCIAL SERVICES PROVIDERS (FAIS OMBUD) INTERNAL AND EXTERNAL ADVERTISEMENT ASSISTANT OMBUD X2 The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical and expeditious manner and by reference to what is equitable in all circumstances. The FAIS Ombud offices are located in the east of Pretoria in Gauteng.
• Drafting information circulars following the issuing of determinations, for circulation, awareness and education purposes;
• Compiling training manuals and industry practice notes on product improvements; • Participating in the internal or external development of and/or review of standards, documentation and methods relevant to the functions of the FAIS Ombud; • Researching case law and providing legal opinions; • Liaising directly with the Tribunal in relation to matters before the Tribunal for reconsideration from the FAS Ombud; • Representing the Office at various fora; and • Various other duties as may be determined from time to time by the FAIS Ombud. The ideal candidate must have: • LLB or BProc Degree; (Admission as an Attorney or Advocate will be an added advantage); • A minimum of 5 years’ post qualification experience; • Extensive knowledge and understanding of the financial services regulatory environment; • A minimum of 2 years’ experience in the financial services industry; • An understanding of the forensics, actuarial and/or the auditing field will be an added advantage; • Extensive experience in legal drafting; • The ability to conduct an impact analysis of any impending regulatory challenges and advise on changes required to adapt to any such changes in legislation; • Sound report writing skills; and • Ability to communicate in two or more official languages will be an advantage. Furthermore, the ideal candidate must: • Be able to multi-task and handle enquiries from various management levels; • Be able to handle confidential information; • Have good written and verbal communication skills; • Be able to conduct legal research and draft legal opinions; • Be able to operate within a high-pressure environment; • Be able to meet deadlines; and • Be computer literate. Behaviours: • Energetic; • Self-driven; • Results / Output/ Results driven; and • Good interpersonal skills. This is a senior position. Only candidates with the desired abilities will be considered. Interested persons should forward their CVs to Applications@faisombud.co.za by no later than 16 May 2021. Enquiries may be directed to Mphor@faisombud.co.za. PLEASE DO NOT SUBMIT APPLICATIONS TO THIS EMAIL ADDRESS. In accordance with the FAIS Ombud’s Recruitment Strategy, preference will be given to candidates from designated groups. Applications from people living with disabilities are encouraged. Only shortlisted candidates will be contacted. Should you not hear from us within two (2) months after the closing date, please consider your application unsuccessful. Recommended candidates will be required to undergo a comprehensive background check, which may include security screening, psychometric testing and verification of credentials. We reserve the right not to make an appointment. Call 0800 114 711 to anonymously report incidences of fraud at the FAIS Ombud Fairness in Financial Services: Pro Bono Publico Kasteel Office Park, Orange Building, 2nd Floor, c/o Nossob & Jochemus Street, Erasmus Kloof, Pretoria P O Box 74571, Lynnwood Ridge, 0040 Phone: (012) 762 5000 / (012) 470 9080; Fax: (012) 348 3447 / (012) 470 9097 www.faisombud.co.za
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