OFFICE OF THE PENSION FUNDS ADJUDICATOR (OPFA) INTERNAL / EXTERNAL ADVERT CASE OFFICER (2 positions) The Office of the Pension Funds Adjudicator (OPFA) is a statutory body established in terms of the Pension Funds Act, 24 of 1956 to investigate complaints referred to it in terms of the Act. The OPFA is based in Ashlea Gardens in Pretoria.
Prepare draft letters based on research and direction given by the Team Leader.
Request for reply letters from complainant. Request confirmation of settlement from the parties. Peruse responses from parties and advice the team leader if further information is required Follow up on undertakings to respond. Request all necessary investigation reports. Keep record of all files allocated to them. Keep all correspondence relating to a complaint together including telephone calls, emails, etc. Submit weekly and monthly statistics to the team leader. Qualifications and Experience Appropriate Bachelor’s degree Certificate in Pension Funds law (Added advantage) Three years’ experience in Administrative function Previous work experience in the Financial Service Industry (Added advantage) Key competencies Computer Literacy (MS Word, Excel, Ms Outlook) Communication skills Listening skills (verbal and written) Self-motivated Planning and organising Resilience Ability to analyse, interpret, solve problems and making of legal arguments to reach a conclusion. Good writing skills with the ability to express complex concepts. Ability to make investigative decisions in the resolution of complaints. Interested persons should apply in writing by submitting their application, inclusive of letter of motivation, CV, recently certified copies of qualifications and ID, to careers@pfa.org.za. Closing date for applications is 26 July 2019. The OPFA reserves the right not to make an appointment. If you do not receive any response within a month of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates.
Comments are closed.
|