OFFICE OF THE PENSION FUNDS ADJUDICATOR (OPFA) INTERNAL/EXTERNAL ADVERT The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical and expeditious manner. ASSISTANT ADJUDICATOR Pretoria Office, Ashlea Gardens Remuneration: The position offers a Market related salary The Office of the Pension Funds Adjudicator (OPFA) is seeking to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respects deadlines and is a team player with high levels of professionalism.
Responsibilities: • Investigate, analyse and identify the essence of a complaint. • Draft correspondence and do follow ups with Funds/Fund Administrators. • Analyse the adequacy of the responses from Funds/Fund Administrators and escalate issues timeously when necessary. • Prepare a draft determination based on research, adequate analysis of a complaint, discussions with teammates and also by incorporating directions given by their Team Leader. • Submit quality draft determinations to Team Leader within set timelines. • Finalise out of jurisdiction matters and settlements within prescribed time period. • Adequately review and address corrections/review notes from the Team Leader or the Adjudicator timeously. • Assist the Team Leader or the Adjudicator with projects/ad hoc tasks as and when required. • Keep record of own statistics and monitor own performance. • Compile weekly statistics of cases. • Prepare appeals records to the Financial Services Tribunal. Interested persons should apply in writing by submitting the internal application form, CV, and copies of qualifications, to careers@pfa.org.za. People with disabilities are encouraged to apply. Closing date for applications is 26 March 2021. For further enquiries contact the HR Manager, Vidette Brancken on 012 748 4023 or e-mail: Vidette.brancken@pfa.org.za. The OPFA reserves the right not to make an appointment. If you do not receive any response within 2 weeks of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates.
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