AGRÉMENT SOUTH AFRICA Agrément South Africa (ASA) seeks to fill the following permanent position based in Pretoria: IT Technical Support Specialist Remuneration: R441 457.12 per annum (All-inclusive Cost to Company) Reference number: ASA00043/2021 Purpose: This individual will provide support on the ICT infrastructure, network and endpoints. The role includes daily monitoring of the network resources and the safe usage thereof which includes best practices, patching of computers and devices, as well as information security.
Qualifications and Experience: • A Recognized 3-years National Diploma / Diploma / Degree in Information Technology or relevant 3 years qualification • Minimum of 5 years relevant experience • Experience supporting networks with Microsoft servers, Cisco, VMware servers and software, DNS services, spam filters, and VPN management. • Cisco Certification or Training • Knowledge of Virtual Environment • Knowledge of ITIL processes • Client Orientation and Good Customer Skills • Good Verbal and written Communication • Report writing skills. • Good Problem Solving and analytical skills. • Understanding of IT Audit and Governance • Valid Driver’s License Skills and competencies: • Report writing • Must display autonomy (ability to work independently with minimal supervision). • Must be detail oriented (ability to pay attention to the minute details of a project or task). • Experience with Microsoft Office • High degree of accuracy • Problem-solving ability • Ability to meet deadlines. Application process The candidate will be subjected to integrity checks before appointment is made. Interested parties should forward their CV’s with your name, surname, position title and reference number on the subject line (e.g. Antoinette Gerber: Position interested in: Reference no: ASAxxxxx) to email address recruitment@agrement.co.za by no later than 15 March 2021 at 16h30. Agrément South Africa is committed towards increasing the representation of marginalized groups in line with its Employment Equity Policy. Please note that correspondence will be limited to shortlisted candidates only. Applications must be sent to recruitment@agrement.co.za. Agrément South Africa reserves the right not to make any appointment.
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