GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​ 
 
HEALTHCARE TARIFF AND BILLING SPECIALIST

• Pretoria
• Permanent
• Full Time
• EE/AA, Non EE/AA

 
Introduction
Internal Job Title – Provider Tariffs and Billing Rules Specialist
The position of Provider Tariffs and Billing Rules Specialist is vacant. The Provider Tariffs and
Billing Rules will report directly to the Manager: Provider Tariffs and Billing Rules and forms part of the Healthcare Management Division. The position is based at Head Office in Pretoria.
The remuneration package for this position is R 1 136 890 per annum based on qualifications and experience.
The closing date for applications will be Thursday, 26 March 2026.
 
Duties & Responsibilities
The Provider Tariffs and Billing Rules Specialist will be required to provide support to the Manager: Provider Tariffs and Billing Rules through the implementation of the following Key Performance Areas (KPAs):

• Work closely with the Tariff File Coordinator, Coding, and Clinical Managers to deliver high-quality work.
• Support the Scheme funding decisions through technical review, application, and validation of any changes to the GEMS Master Tariff and Billing Rules Files based on best practice standards.
• Work closely with the Clinical Team to ensure that the GEMS Master Tariff and Billing Rules Files are in accordance with evidence-based medicine and industry dynamics.
• Ensure that Service Provider Networks (SPNs) apply the GEMS Master Tariff and billing Rules Files according to GEMS requirements.
• Evaluate GEMS Master Tariff and billing Rules Files appropriateness and inefficiencies and recommend corrective action.
• Assists in monitoring and managing SPNs’ SLA compliance.
• Identify, assess and mitigate risk.

 
Desired Experience & Qualification
Qualification requirements are:

• Diploma or NQF level 6 qualification.
• Minimum of 3-5 years functional experience.
• Proven experience in tariff coding and billing rules; managed care and/or medical schemes. administration; claims assessing and processing and data handling.
• Team Leader in tariff coding and claims management environment.
• Experience in Stakeholder engagement.
• A good understanding of ICD10, CPT 4, NAPPI and tariff coding.
• Excellent knowledge of NHRPL coding.
• A good understanding of the Medical Schemes Act.
• Strong analytical and administrative skills.
• Strong verbal and written communication and interpersonal skills.
• Good organisational ability and ability to meet tight deadlines.
• Critical thinking skills and the ability to work independently under pressure and as part of a team.
• Quality check and quality assurance skills.
• Must be able to work in a team.
• High-level initiative as a self-starter, reliable and proactive.
• Have resilient pressure management skills.
• Report writing and presentation skills.
• Intermediate to Advanced MS Office skills.
• Sound planning / project management skills.
• Have a diligent work ethic with attention to detail.
• Must be in a position of a driver's license with own vehicle and be willing to travel on short notice.
• Organised and have good time management skills.
• Customer service skills.
• Data analysis skills.

 
Interested?
The closing date for applications is 01 April 2025. Should you not hear from us by 30 April 2025, please consider your application unsuccessful.
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE
 
 
 
 
 
 

​




​JUNIOR PROJECTS MANAGER

• Pretoria
• Permanent
• Full Time
• EE/AA, Non EE/AA

 
Introduction
The position of Junior Projects Manager is vacant. The Junior Projects Manager will report directly to the Projects Manager and forms part of the Office of the Chief Operations Officer Division. The position is based at GEMS Head Office in Pretoria.
The total remuneration package will be R674 894 per annum, based on the Scheme's Remuneration Policy.
 
The closing date for applications will be Wednesday, 25 March 2026.
 
Duties & Responsibilities
The Junior Projects Manager will be required to support the Projects Manager through the implementation of the following Key Performance Areas (KPAs):

• Manage assigned small projects end-to-end under the guidance of the Project Manager
• Develop project plans, schedules, and task lists for assigned projects
• Provide support to the project manager in the initiation, planning, execution, monitoring, and closure of larger projects
• Track project progress and escalate risks, issues, and deviations timeously
• Management of project costs for assigned projects and/or support the Project Manager where applicable
• Management of project schedule for assigned projects and/or support the Project Manager
• Management of project scope (planned & baselined)
• Review quality (consistency and accuracy) of project documents
• Stakeholder Analysis and Management
• Management and Maintenance of PMP Logs (all logs as per PMP)
• Identification and achievement of the minimum business benefit identified for projects assigned
• Definition of Victory (DOV) defined for the assigned project and integrated into the PMP
• Critical Success Factors (CFS) defined for the assigned project and integrated into the PMP
• Schedule and conduct monthly Steering Committee Meetings for assigned projects
• Manage and maintain an up-to-date project management repository site
• Prepare project status reports, dashboards, and presentations for project meetings and Committee meetings in collaboration with the Project Manager
• Track project milestones, budgets, and benefits realisation and ensure accurate status reporting
• Validating purchase order/s or requirement information
• Capturing data and updates in relevant systems
• Requesting quotes or information from vendors and partners
• Coordination of the Scheme Year-End Implementation Process
• Supporting the Year-End Implementation activities, including testing activities
• Managing PMO mailbox to ensure correspondence is disseminated to the divisions and to the Service Provider Networks
• Travel Arrangements and logistics for the PMO team

 
Desired Experience & Qualification

• Minimum: 3-year Degree / Diploma (NQF Level 6) in Project Management, Business Management, Operations Management, or related field
• Project Management certification (CAPM, or equivalent) will be an advantage
• Project Management methodologies (Agile foundations, Scrum, DSDM, Prince2)
• 1–3 years’ experience in a project coordination or junior project management role
• Exposure to structured project management methodologies (agile, hybrid, Prince2, waterfall)
• Experience supporting multiple projects concurrently is essential
• Proficiency in MS Office (Excel, Word, PowerPoint, MS Project, SharePoint and any other project management tools)
• Strong organisational and documentation skills
• Excellent administrative, planning and organizing skills
• Ability to work in a structured and regulated environment
• Willingness to learn and grow within the PMO
• Interpersonal skills with excellent written and verbal communication skills
• Resilient, self-motivated and pro-active (self-starter)
• Have the ability to work well as part of a team
• Knowledge of the South African medical scheme industry (advantageous)

 
 
Package & Remuneration
The total remuneration package will be R674 894 per annum, based on the Scheme's Remuneration Policy
 
Interested?

• Should you be interested, please apply for the position by emailing your CV to jobs@gems.gov.za
• The closing date for applications is 25 March 2026. Should you not hear from us by 31 May 2026, please consider your application unsuccessful.
• GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
• Please note that the information provided on the application for the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of five years. ***
• Kindly note that information is required for Recruitment and Selection Purposes, and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purposes.
• Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
• GEMS adopts a hybrid work model.
• GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with the GEMS Employment Equity Plan.
• An internal employee must be in their current role for at 12 months before they will be considered for other vacancies within the Scheme.
• GEMS reserves the right not to proceed with an appointment.
• Successful candidates will be required to seek approval to conduct other work outside of GEMS.
• GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
PLEASE APPLY HERE

​BUSINESS PROCESS ANALYST

• Pretoria
• Permanent
• Full Time
• EE/AA, Non EE/AA

Introduction
The position of Business Process Analyst is vacant. The Business Process Analyst will report directly to the Business Process Manager and forms part of the Office of the Chief Operations Officer Division. The position is based at GEMS Head Office in Pretoria.
The total remuneration package will be R641 679 – R802 027 per annum, based on the Scheme's Remuneration Policy.
 
The closing date for applications will be Wednesday, 25 March 2026.
 
Duties & Responsibilities
The Business Process Analyst will be required to provide support to the Business Process Manager through the implementation of the following Key Performance Areas (KPAs):

• Process Mapping & Documentation: Facilitate process mapping sessions and document “As-Is” and “To-Be” processes using standard BPM methodologies and tools. Ensure detailed, accurate, and maintainable process artifacts.
• Business Requirements Gathering: Engage stakeholders to collect, validate, and document business requirements that will inform process optimisation or system enhancements.
• Process Analysis & Optimisation: Analyse process performance, identify inefficiencies or gaps, and propose data-driven improvement recommendations aligned with strategic and operational goals.
• Support Process Standardisation & Quality: Ensure consistent application of process standards and contribute to quality assurance by validating that process improvements follow BPM best practices and governance.
• System Integration Awareness: Understand how business processes interact with ICT systems. Work collaboratively with ICT and business teams to ensure that process improvements are technically feasible and aligned to system capabilities.
• Transformation & Change Enablement: Support the transition from the current (“As-Is”) to the future (“To-Be”) operating model by providing process insights, documentation, and change readiness support across affected areas.
• Governance, Compliance & Framework Alignment: Ensure all process work aligns to the Business Optimisation Office’s BPM framework, governance standards, and audit/compliance requirements, track adherence (process audits) and escalate gaps.

 
Desired Experience & Qualification

• Degree/Professional qualifications at NQF Level 6 in Information Technology, Business Management or Analysis or similar.
• Formal qualification in Business Analysis.
• 5–6 years of experience in business process analysis, business process improvement, systems analysis, or related roles.
• Proven experience in documenting and analysing business processes using BPMN or other standard notations.
• Proven experience in maintaining business process documentation and repositories.
• Proven experience in collecting and analysing business requirements, translating them into optimized workflows.

 
Package & Remuneration
The total remuneration package will be R641 679 – R802 027 per annum, based on the Scheme's Remuneration Policy.
 
Interested?

• Should you be interested, please apply for the position by emailing your CV to jobs@gems.gov.za
• The closing date for applications is 25 March 2026. Should you not hear from us by 31 May 2026, please consider your application unsuccessful.
• GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
• Please note that the information provided on the application for the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of five years. ***
• Kindly note that information is required for Recruitment and Selection Purposes, and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purposes.
• Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
• GEMS adopts a hybrid work model.
• GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with the GEMS Employment Equity Plan.
• An internal employee must be in their current role for at 12 months before they will be considered for other vacancies within the Scheme.
• GEMS reserves the right not to proceed with an appointment.
• Successful candidates will be required to seek approval to conduct other work outside of GEMS.
• GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​ 
 
HEALTHCARE CONTRACTS AND COMPLIANCE SPECIALIST

• Pretoria
• Permanent
• Full Time
• Disabled, EE/AA, Non EE/AA

 
Healthcare Contracts and Compliance Specialist
 
Introduction
Internal Advert – Healthcare Contracts and Compliance Specialist
The position of Healthcare Contracts and Compliance Specialist is vacant. The Healthcare Contracts and Compliance Specialist will report directly to the Healthcare Contracts and Compliance Manager and form part of the Healthcare Management Division. The position is based at GEMS Head Office in Pretoria.
The total remuneration package for this position is between R 1 193 734 per annum dependent of Skills and experience
 
The closing date for applications will be Monday, 23 February 2026.
 
Duties & Responsibilities
The Healthcare Contracts and Compliance Specialist will be required to provide support to the Contracts and Compliance Manager through the implementation of the following Key Performance Areas (KPAs):

• Develop operational reports and manage SLA compliance by contracted managed care service providers.
• Ensure the review of managed Care people, systems and processes is conducted during quarterly site visits.
• Evaluate contracts for timeous notice for renewal/termination and sign-off of contracts.
• Provide support in service provider interpretation sessions, winding down of terminated contracts and take-on sessions of new contracts within HM.
• Provide support in the end-to-end contracting management process for the Division.
• Support where required in respect of any provider network contracting in accordance with the approved phased programme.
• Handle the preparation and dissemination of contract-related correspondence.
• Support the development, implementation and monitoring of strategic and operational work plans of the Division.
• Track contractual reporting related to approved projects of the division.
• Support Project management of all contracts within the division to ensure that they comply with GEMS policies.
• Participate in relevant internal forums, committees and working groups to discuss compliance and risk management when required.
• Monitor divisional compliance with the legislative requests from various Stakeholders.
• Ensure scheduling and compilation of divisional Policies and SOPs are up to date and in compliance with Scheme processes.
• Ensure all contracted Service Providers adhere to BBBEE Sub-contracting requirements.
• Facilitate the divisional audit and risk register undertakings effectively and timeously.

 
Desired Experience & Qualification
Minimum requirements are:

• At least a 3-year Legal Degree or NQF Level 6 qualification in Compliance or risk management or similar
• Must have at least 5 years of experience in the development of contracts, management of compliance, risk and or audit, and presentation of management reports.
• Experience in the healthcare funding/medical scheme industry/contracting/compliance management environment or related field will be advantageous.
• Project Management experience will be an added advantage.
• Must be in possession of a valid driver’s license and own vehicle.

 
Skills and Behavioural Competencies:

• Organised and have good time management skills.
• Excellent written and verbal communication skills.
• Analytical and problem-solving abilities.
• Ability to work independently and prioritize competing demands.
• Diligent work ethic with attention to detail.
• Self-motivated, proactive and collaborative team player.
• Resilient pressure management abilities.

 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purposes.
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE
 
 
 
 
 
 

​CRM DEVELOPER

• Pretoria
• Permanent
• Full Time
• Disabled, EE/AA, Non EE/AA

 
CRM Developer
 
Introduction
Internal Advert - CRM Developer
The position of CRM Developer is vacant. The CRM Developer role will report directly to the Senior Manager: Application Development and forms part of the ICT Division. The position is a permanent position and will be based at GEMS Head Office, Pretoria.
The total remuneration package is Between R 954,930  and R 1,193,734 per annum , based on qualifications and experience.
The closing date for applications will be Monday, 23 February 2026. 
 
Duties & Responsibilities
The CRM Developer will be required to provide support to the Senior Manager: Application Development, and is responsible for the end-to-end design, development, integration, and stabilization of the Microsoft Dynamics CRM platform. This will be achieved through the implementation of the following Key Performance Areas (KPAs):

• Design, develop, configure, and maintain Microsoft Dynamics 365 (Customer Engagement) solutions.
• Develop and extend solutions using Microsoft Dataverse, Power Apps (Model-Driven and Canvas), and Power Automate.
• Implement custom extensions using C#, .NET, and JavaScript where required.
• Design and support integrations using APIs and Azure integration services.
• Perform and support data migration, data cleansing, validation, and reconciliation from the other system.
• Implement and support Application Lifecycle Management (ALM) & DevOps practices across development, test, and production environments.
• Provide Tier 2 and Tier 3 support, including corrective and preventative maintenance.
• Support platform upgrades, patches, and feature releases aligned with Microsoft roadmaps
• Configure and monitor role-based security, access controls, and auditing.
• Monitor platform security and collaborate with ICT Security and Infrastructure teams on identity, access management, and compliance controls
• Prepare, deploy, and support managed Dynamics 365 solutions across Development, Test, UAT, and Production environments in line with approved release and change management processes
• Act as technical lead when working with consultants, including reviewing designs and deliverables.
• Provide technical guidance, code reviews, and quality assurance oversight
• Translate business requirements into technical solutions and support user adoption.
• Ensure technical documentation and release artefacts are maintained

 
Minimum Requirements
Qualification Requirements

• Minimum a 3-year Degree, Diploma, or NQF Level 6 Qualification in Information Technology or other relevant qualification
• Minimum 4–6 years’ experience in Microsoft Dynamics 365 CRM development and support.
• Proven experience developing solutions using Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
• Strong experience integrating Dynamics 365 with enterprise systems.
• Familiarity with C#, ASP.NET, JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services.
• Microsoft Power Platform Developer Associate (PL-400)
• Microsoft Dynamics 365 Customer Engagement certification
•  Azure Fundamentals (AZ-900) or higher – advantageous

 
Skills

• Good understanding of object-oriented programming and design patterns.
• Knowledge of mobile technologies such as of iOS and Android software development kit.
• Experience on web service integration (SOAP, XML, etc.)
• Experience of development using web technologies
• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment.
• Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
• Excellent computer literacy and MS Office skills, including Microsoft Project.
• Experience in System Development Life Cycle is a must.

 
Behavioural Competencies

• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment.
• Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
• Excellent computer literacy and MS Office skills, including Microsoft Project.
• Experience in System Development Life Cycle is a must.
• Sound qualitative and quantitative analysis skills.
• Excellent communication and writing skills.
• Strong analytical skills with attention to detail; and
• Must be a self-starter.

 
Desirable

• Have an understanding of medical schemes industry.
• and Experience working in large, complex, or regulated environments (public sector experience advantageous).

 
 
Package & Remuneration
The total remuneration package is between R 954,930  and R 1,193,734 per annum , based on qualifications and experience..
 
Disclaimer
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. GEMS' approved employment equity plan and targets will be considered as part of the recruitment process. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
An employee must be in their current role for at 12 months before they will be considered for other vacancies within the Scheme.
GEMS reserves the right not to proceed with an appointment.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE

RESEARCH SPECIALIST - HEALTH POLICY

• Pretoria
• Permanent
• Full Time
• Disabled, EE/AA, Non EE/AA

 
Research Specialist - Health Policy
 
Introduction
Internal Advert - Specialist: Research – Health Policy
The Specialist: Research (Health Policy) position is vacant. The Specialist Research (Health Policy) will report directly to the Senior Manager: Health Policy and forms part of the Research and Development Division. The position is based at Head Office, Pretoria.
The total remuneration package for this position is between R1,165,101 and R1,456,304 per annum dependent of Skills and experience
 
The closing date for applications will be Monday, 23 February 2026.
 
Duties & Responsibilities
The Specialist: Research (Health Policy) will be required to perform the following functions within the Research and Development Division under the supervision of the Senior Manager: Health Policy:

• Support the implementation of the Scheme’s Research Strategy through evidence-based research that informs health policy and strategic decisions.
• Conduct and manage epidemiological and operational research to identify patterns, causes, and risk factors of diseases affecting Scheme members.
• Lead and execute research projects from conceptualisation to completion, including study design, data analysis, and dissemination of results.
• Develop and apply qualitative and quantitative research methodologies and ensure rigorous adherence to ethical research principles.
• Translate research findings into actionable insights and present recommendations to Management, Committees, and the Board of Trustees.
• Collaborate with internal stakeholders and external partners, including academic and research institutions, to enhance research capacity and quality.
• Publish research outcomes in peer-reviewed journals and present at relevant conferences and forums (including Universal Healthcare and public sector policy forums).
• Provide technical support in data interpretation, statistical analysis and the development of research outputs and communication materials.
• Ensure compliance with legislation and research ethics, including POPIA, the National Health Act, and other applicable laws and regulations.
• Manage research risks and maintain proper documentation and reporting of research projects to ensure transparency and accountability.

 
Desired Experience & Qualification
Qualification requirements are

• A Bachelor’s Degree in a relevant Health Science discipline such as Public Health, Clinical Epidemiology, Medicine, Pharmaceutical Sciences, or Medical Sciences.
• A Master’s Degree in Public Health, Epidemiology, Biostatistics, or a related health discipline is essential.
• A PhD in Public Health, Epidemiology, Biostatistics, or a related field will be an added advantage

 
Experience Required

• 3–5 years of experience within a research environment, preferably in health policy, public health, or epidemiology.
• Demonstrated experience with data collection, statistical analysis, literature reviews, and publication in peer‑reviewed journals.
• Proficiency with statistical and analysis software such as STATA, R, EPINFO, MAXQDA, or NVIVO.
• Proven ability to prepare scientific reports, research protocols, and policy briefs.
• Strong presentation and communication skills, with the ability to simplify complex research findings for non‑technical audiences

 
Skills / Behavioural Competencies

• Critical Thinking and Analytical Skills – Demonstrates logical and evidence‑based reasoning in research.
• Problem Solving and Innovation – Applies creative and practical approaches to research challenges.
• Attention to Detail – Ensures accuracy, completeness, and adherence to methodology.
• Collaboration and Communication – Works effectively with internal and external stakeholders.
• Adaptability – Responds positively to evolving research needs and priorities.
• Ethical Conduct – Upholds research integrity and data confidentiality.
• Project Management Skills – Manages projects efficiently within deadlines and budgets.
• Continuous Learning – Keeps abreast of analytical, methodological, and technologica  advancements.

 
Desirable

• Understanding of the medical schemes industry, health policy environment, or healthcare system regulations will be highly advantageous

 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purposes.
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE




​

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​


​HOSPITAL TARIFFS AND BILLING SPECIALIST

• Pretoria
• Permanent
• Full Time

 
 
Introduction
Internal Job Title – Hospital Tariffs and Billing Rules Specialist
The position of Hospital Tariffs and Billing Rules Specialist is vacant. The Hospital Tariffs and Billing Rules will report directly to the Manager: Hospital Tariffs and Billing Rules and forms part of the Healthcare Management Division. The position is based at Head Office in Pretoria.
The remuneration package for this position is R 1 136 890 per annum based on qualifications and experience.
The closing date for applications will be Thursday, 05 February 2026.
 
Duties & Responsibilities
The Hospital Tariffs and Billing Rules Specialist will be required to provide support to the Manager: Hospital Tariffs and Billing Rules through the implementation of the following Key Performance Areas (KPAs):

• Work closely with the Tariff File Coordinator, Coding, and Clinical Managers to deliver high-quality work.
• Support the Scheme funding decisions through technical review, application, and validation of any changes to the GEMS Master Tariff and Billing Rules Files based on best practice standards.
• Work closely with the Clinical Team to ensure that the GEMS Master Tariff and Billing Rules Files are in accordance with evidence-based medicine and industry dynamics.
• Ensure that Service Provider Networks (SPNs) apply the GEMS Master Tariff and billing Rules Files according to GEMS requirements.
• Evaluate GEMS Master Tariff and billing Rules Files appropriateness and inefficiencies and recommend corrective action.
• Assists in monitoring and managing SPNs’ SLA compliance.
• Identify, assess and mitigate risk.

 
Desired Experience & Qualification
Qualification requirements are:

• Diploma or NQF level 6 qualification.
• Minimum of 3-5 years functional experience.
• Proven experience in tariff coding and billing rules; managed care and/or medical schemes. administration; claims assessing and processing and data handling.
• Team Leader in tariff coding and claims management environment.
• Experience in Stakeholder engagement.
• A good understanding of ICD10, CPT 4, NAPPI and tariff coding.
• Excellent knowledge of NHRPL coding.
• A good understanding of the Medical Schemes Act.
• Strong analytical and administrative skills.
• Strong verbal and written communication and interpersonal skills.
• Good organisational ability and ability to meet tight deadlines.
• Critical thinking skills and the ability to work independently under pressure and as part of a team.
• Quality check and quality assurance skills.
• Must be able to work in a team.
• High-level initiative as a self-starter, reliable and proactive.
• Have resilient pressure management skills.
• Report writing and presentation skills.
• Intermediate to Advanced MS Office skills.
• Sound planning / project management skills.
• Have a diligent work ethic with attention to detail.
• Must be in a position of a driver's license with own vehicle and be willing to travel on short notice.
• Organised and have good time management skills.
• Customer service skills.
• Data analysis skills.

​Interested?
The closing date for applications is 01 April 2025. Should you not hear from us by 30 April 2025, please consider your application unsuccessful.
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose.
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​MANAGER: TARIFF AND BILLING RULES (T&BR) QUALITY ASSURANCE AND ALTERNATIVE REIMBURSEMENT MODEL (ARM)

• Pretoria
• Permanent
• Full Time

 
Manager: Tariff and Billing Rules (T&BR) Quality Assurance and Alternative Reimbursement Model (ARM)Government Employees Medical Scheme - GEMS
Introduction
The position of Manager: Tariff and Billing Rules (T&BR) Quality Assurance and Alternative Reimbursement Model (ARM),  is vacant. The Manager: Tariff and Billing Rules (T&BR) Quality Assurance and Alternative Reimbursement Model (ARM), will report directly to the Senior Manager: Tariffs and Billing Rules and forms part of the Healthcare Management Division. The position is based at GEMS Head Office in Pretoria.
The total remuneration package is R 1 386 956 per annum, based on qualifications and experience.
 
Duties & Responsibilities
The Manager: T&BR Quality Assurance and ARM will be required to provide support to the Senior Manager: Tariffs and Billing Rules through the identification of event request received from various departments and the implementation of the following Key Performance Areas (KPAs):

• Support the SM: T&BR in ensuring that the GEMS T&BR masters file quality is of high standard and aligns to best practice standards to achieve the strategic objectives of the HM division and the Scheme.
• Support the Scheme funding decisions through the establishment of ARMs, quality review, application, and validation of any changes to the GEMS Master Tariff and Billing Rules Files based on best practice standards.
• Assist all internal and external stakeholders by ensuring that the ARMs and the GEMS T&BR Master Files are in line with evidence-based medicine and industry dynamics.
• Ensure accurate application of the GEMS T&BR Master Files by Service Provider Networks (SPNs) in accordance with GEMS quality requirements.
• Evaluate GEMS T&BR Master Files quality and inefficiencies and recommend corrective action.
• Assists in monitoring and managing SPNs’ SLA compliance.
• Identify, assess and mitigate risk

 
Desired Experience & Qualification

• A relevant Degree or Diploma in clinical science/nursing
• Minimum 5 years of extensive experience in clinical coding and quality assurance
• Minimum 5 years of tariff coding and billing rules experience
• Extensive practical experience in Alternative Reimbursement Model and Value-Based Care
• Extensive experience in managed care and/or medical schemes administration
• At least 5 years’ experience of data handling
• Manager/Team Leader experience in tariff coding and claims management environment
• Experience in Stakeholder engagement
• Excellent quality check and quality assurance skills
• Attention to detail and have a diligent work ethic
• A good understanding of ICD10, CPT 4, NAPPI and tariff coding
• A good understanding of the Medical Schemes Act
• Strong analytical and administrative skills
• Strong verbal and written communication and interpersonal skills
• Good organisational ability with time management skills and ability to meet tight deadlines
• Critical thinking skills and the ability to work independently under pressure and as part of team.
• High-level initiative as a self-starter, reliable and proactive
• Have resilient pressure management skills.
• Report writing and presentation skills
• Sound planning/ project management skills
• Must be in a position of a driver's license with own vehicle and be willing to travel on short notice
• Research and Data analysis skills

 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose.
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.

GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE

​TARIFFS AND BILLING RULES QUALITY ASSURANCE SPECIALIST

• Pretoria
• Permanent
• Full Time

 
Tariffs and Billing Rules Quality Assurance SpecialistGovernment Employees Medical Scheme - GEMS
Introduction
The position of Tariffs and Billing Rules Quality Assurance Specialist is vacant. The Tariffs and Billing Rules Quality Assurance Specialist will report directly to the Manager: Tariff and Billing Rules Quality Assurance and Alternative Reimbursement Model (ARM) and form part of the Healthcare Management Division. The position is based at GEMS Head Office in Pretoria.
The total remuneration package is R 1 136 890 per annum, based on qualifications and experience.
 
Duties & Responsibilities
The Tariffs and Billing Rules Quality Assurance Specialist will be required to provide support to the Tariffs and Billing Rules Manager through the implementation of the following Key Performance Areas (KPAs):

• Work closely with the Tariff File Coordinator, Coding Specialists and Managers, and Clinical Managers in delivering work of a high standard
• Support the Scheme Funding decisions through quality review, application, and validation of any changes to the GEMS Master Tariff and Billing Rules Files based on best practice standards.
• Work closely with the Clinical Team in ensuring that the GEMS Master Tariff and Billing Rules Files are in line with evidence-based medicine and industry dynamics.
• Ensure accurate application of the GEMS Master Tariff and billing Rules Files by Service Provider Networks (SPNs) in accordance with GEMS requirements.
• Evaluate GEMS Master Tariff and billing Rules Files quality and inefficiencies and recommend corrective action.
• Assists in monitoring and managing SPNs’ SLA compliance.
• Identify, assess and mitigate risk

 
Desired Experience & Qualification

• Minimum of a 3-year Degree, Diploma or NQF Level 6 Diploma/Degree in Medical/Clinical Sciences Qualification (e.g. Nursing, Occupational therapist, Physiotherapist or Pharmaceutical qualification.)
• Minimum 3-5 years of extensive coding quality assurance experience
• Minimum 5 years of tariff coding and billing rules experience
• At least 5 years of managed care and/or medical schemes administration
• At least 5 years experience in claims assessing, processing and quality checking.
• A good understanding of ICD10, CPT 4, NAPPI and tariff coding
• A good understanding of the Medical Schemes Act
• Strong analytical and administrative skills
• Strong verbal and written communication and interpersonal skills
• Intermediate to Advanced MS Office skills
• Sound planning/ project management skills
• Have a diligent work ethic with attention to detail
• Must be in a position of a driver's license with own vehicle and be willing to travel on short notice

 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose.
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
 
PROVIDER LIAISON OFFICER

• Limpopo
• Permanent
• Full Time

 
Introduction
Internal Advert: Provider Liaison Officers (Limpopo x4)
The position of Provider Liaison Officer is vacant. The Provider Liaison Officer reports directly to the Manager: Provider Liaison Office and forms part of the Healthcare Management Division. This position is based in Limpopo. 
The remuneration package for this position is R 978 410 per annum, based on qualifications and experience.
The closing date for applications will be Tuesday, 27 January 2026. 
 
Duties & Responsibilities
The Provider Liaison Officers will be required to provide support to the Manager: Provider Liaison Office through the implementation of the following Key Performance Areas (KPAs):

• Support the Manager: Provider Liaison Office in the management of the Managed Care Organisations that are contracted by the Scheme
• Participate in the review of the providers efficiency reports
• Provide substantiated commentary on the quality of network services and provider compliance to the Scheme network agreements
• Represent the Healthcare Management Division at SPN and Stakeholder Engagements and promote network participation by healthcare providers
• Provide substantiated commentary on the quality of network services and provider compliance with Scheme network agreements
• Provide periodic reports relating all stakeholder engagements to the Manager: Provider Liaison Office
• Ensure continuous education on GEMS strategy, systems, processes and product to the providers within the assigned region
• Serve as a single point of contact for escalations related to claims and authorizations issues from the providers within the assigned region.
• Perform a secretariat function for the provider relations engagements
• Support other Scheme Division’s in managed care activities
• Fulfil various stakeholder engagements as directed by the Chief Healthcare Officer

 
Desired Experience & Qualification
Qualification requirements are:

• At least a 3-year Diploma / Degree or equivalent NQF level 6 in Clinical Sciences or related fields
• At least 5 years work experience in the healthcare funding/medical scheme industry
• Must have experience in provider relations management
• Experience in case/ claims management
• Must have experience in the development and presentation of management reports

 
Skills / Behavioural Competencies:

• Computer literacy and MS Office skills
• Sound Quantitative and qualitative analysis skills with ability to manage priorities
• Have ability to work well as part of a team
• Be responsible and reliable
• Have diligent work ethics with attention to detail
• Excellent communication and writing skills
• Have sound planning/project management skills
• Be a self-starter
• Own transport essential

 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS. 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE
 
 
 
 
 
 

​ 
 
 
 
 
 
PROVIDER LIAISON OFFICER

• North West
• Permanent
• Full Time

 
Introduction
Internal Advert: Provider Liaison Officers (North West x3)
The position of Provider Liaison Officer is vacant. The Provider Liaison Officer reports directly to the Manager: Provider Liaison Office and forms part of the Healthcare Management Division. This position is based in North West. 
The remuneration package for this position is R 978 410 per annum, based on qualifications and experience.
The closing date for applications will be Tuesday, 27 January 2026. 
 
Duties & Responsibilities
The Provider Liaison Officers will be required to provide support to the Manager: Provider Liaison Office through the implementation of the following Key Performance Areas (KPAs):

• Support the Manager: Provider Liaison Office in the management of the Managed Care Organisations that are contracted by the Scheme
• Participate in the review of the providers efficiency reports
• Provide substantiated commentary on the quality of network services and provider compliance to the Scheme network agreements
• Represent the Healthcare Management Division at SPN and Stakeholder Engagements and promote network participation by healthcare providers
• Provide substantiated commentary on the quality of network services and provider compliance with Scheme network agreements
• Provide periodic reports relating all stakeholder engagements to the Manager: Provider Liaison Office
• Ensure continuous education on GEMS strategy, systems, processes and product to the providers within the assigned region
• Serve as a single point of contact for escalations related to claims and authorizations issues from the providers within the assigned region.
• Perform a secretariat function for the provider relations engagements
• Support other Scheme Division’s in managed care activities
• Fulfil various stakeholder engagements as directed by the Chief Healthcare Officer

 
Desired Experience & Qualification
Qualification requirements are:

• At least a 3-year Diploma / Degree or equivalent NQF level 6 in Clinical Sciences or related fields
• At least 5 years work experience in the healthcare funding/medical scheme industry
• Must have experience in provider relations management
• Experience in case/ claims management
• Must have experience in the development and presentation of management reports

 
Skills / Behavioural Competencies:

• Computer literacy and MS Office skills
• Sound Quantitative and qualitative analysis skills with ability to manage priorities
• Have ability to work well as part of a team
• Be responsible and reliable
• Have diligent work ethics with attention to detail
• Excellent communication and writing skills
• Have sound planning/project management skills
• Be a self-starter
• Own transport essential

 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS. 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE




​

​PROVIDER LIAISON OFFICER

• Mpumalanga
• Permanent
• Full Time

Introduction
Internal Advert: Provider Liaison Officers (Mpumalanga x3)
The position of Provider Liaison Officer is vacant. The Provider Liaison Officer reports directly to the Manager: Provider Liaison Office and forms part of the Healthcare Management Division. This position is based in Mpumalanga. 
The remuneration package for this position is R 978 410 per annum, based on qualifications and experience.
The closing date for applications will be Tuesday, 27 January 2026. 
 
Duties & Responsibilities
The Provider Liaison Officers will be required to provide support to the Manager: Provider Liaison Office through the implementation of the following Key Performance Areas (KPAs):

• Support the Manager: Provider Liaison Office in the management of the Managed Care Organisations that are contracted by the Scheme
• Participate in the review of the providers efficiency reports
• Provide substantiated commentary on the quality of network services and provider compliance to the Scheme network agreements
• Represent the Healthcare Management Division at SPN and Stakeholder Engagements and promote network participation by healthcare providers
• Provide substantiated commentary on the quality of network services and provider compliance with Scheme network agreements
• Provide periodic reports relating all stakeholder engagements to the Manager: Provider Liaison Office
• Ensure continuous education on GEMS strategy, systems, processes and product to the providers within the assigned region
• Serve as a single point of contact for escalations related to claims and authorizations issues from the providers within the assigned region.
• Perform a secretariat function for the provider relations engagements
• Support other Scheme Division’s in managed care activities
• Fulfil various stakeholder engagements as directed by the Chief Healthcare Officer

 
Desired Experience & Qualification
Qualification requirements are:

• At least a 3-year Diploma / Degree or equivalent NQF level 6 in Clinical Sciences or related fields
• At least 5 years work experience in the healthcare funding/medical scheme industry
• Must have experience in provider relations management
• Experience in case/ claims management
• Must have experience in the development and presentation of management reports

 
Skills / Behavioural Competencies:

• Computer literacy and MS Office skills
• Sound Quantitative and qualitative analysis skills with ability to manage priorities
• Have ability to work well as part of a team
• Be responsible and reliable
• Have diligent work ethics with attention to detail
• Excellent communication and writing skills
• Have sound planning/project management skills
• Be a self-starter
• Own transport essential

 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS. 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​

​QUALITY ASSURANCE SPECIALIST

• Pretoria
• Permanent
• Full Time

 
Introduction
The position of Quality Assurance Specialist is vacant. The Quality Assurance Specialist will report directly to the Senior Manager: Business Administration and forms part of the Office of the Principal Officer Division. The position is based at Head Office in Pretoria.
The total remuneration package for this position is between R909 457 and R1 136 890 per annum based on qualifications and experience.
 
The closing date for applications will be Friday, 02 January 2026.

​Duties & Responsibilities
The Quality Assurance Specialist will be required to perform the following functions within the Office of the Principal Officer under the supervision of the Senior Manager: Business Administration.

• Develop OPO quality assurance standards and objectives, to monitor compliance to established specifications and requirements to identify possible gaps and improvement areas and to provide operational support.
• Drive the maintenance of OPO policies, frameworks, methodologies, standard operating procedures ensuring these remain current, are aligned to industry requirement and best practice.
• Develop methods to identify and report on challenges hindering or threatening the successful adoption of OPO policies, frameworks, methodologies and standard operating procedures (early warning).
• Provide insights and recommendations and prepare comprehensive quality assurance reports for senior management, highlighting trends, issues, and recommendations for improvement as necessary based on gaps identified.
• Act as primary liaison and drive OPO’s response to combined assurance demands from the business (Risk, Opportunity, Audit and Compliance Management).
• Manage comprehensive risk assessments linked to the compliance/Non-compliance to OPO policies, procedures, frameworks, methodologies etc. and propose actionable recommendations to mitigate these.
• Manage OPO audits and compliance initiatives to ensure the OPO's adherence to organisational policies, legislative frameworks, and governance standards.
• Champion and promote business efficiencies and process improvements, by driving the standardization, streamline reporting and information flow across the entire OPO value chain.
• Collaborate with other Scheme Divisions and align QA guidelines and best practice including identifying training to staff, promoting a culture of quality and integrity.

 
Desired Experience & Qualification
Qualification requirements are:

• A Bachelor’s Degree or Diploma in Quality Management, Business Administration, Health Sciences, or a similar field.
• 3-5 years of experience in quality assurance, compliance, audit, or related analytical roles, preferably within the healthcare or financial services sector.

 
Skills / Behavioural Competencies:

• Good time management and handling of multiple tasks.
• Ability to work under pressure to meet deadlines.
• Strong project and stakeholder management skills.
• Must have a valid driver’s license and own vehicle and be willing to travel at short notice.
• Strong analytical and problem‑solving abilities. 
• Excellent written and verbal communication skills. 
• High attention to detail and commitment to delivering high‑quality work.
• Proactive and collaborative team player.

 
Desirable:

• Any understanding of the medical schemes or knowledge of healthcare regulations.

 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​ 
 
 
 
ICT SENIOR DATA GOVERNANCE SPECIALIST

• Government Employees Medical Scheme - GEMS
• Pretoria
• Fixed Term
• Full Time

Introduction
The position of ICT Senior Data Governance Specialist (MS Purview) is currently vacant. This role is a six (6) month fixed-term contract aligned to the operational requirements of the ICT Division. The incumbent will report directly to the Senior Manager: Data Warehouse and Business Intelligence and will be based at Head Office – Pretoria.
The total remuneration package will be between R92 463.00 and R115 579.00 per month dependent on skills and experience
The closing date for applications will be Tuesday, 16 December 2025. 
 
Duties & Responsibilities
The ICT Senior Data Governance Specialist (MS Purview) will be required to provide support to the Senior Manager: Data Warehouse and Business Intelligence through the execution of the following Key Performance Areas (KPAs):

• Lead the implementation, configuration, and management of Microsoft Purview as part of enterprise data governance initiatives.
• Establish and maintain data governance frameworks, standards, and policies aligned with organisational and regulatory requirements.
• Design and implement data cataloguing, classification, lineage, and policy management to enhance data discoverability and compliance.
• Collaborate with business units and technical teams to define data ownership, stewardship roles, and metadata management processes.
• Develop and manage data quality rules, dashboards, and monitoring processes to ensure integrity, consistency, and reliability of data.
• Drive data classification initiatives to support compliance with POPIA, GDPR, and other data protection legislation.
• Develop comprehensive training materials, documentation, and user guides for Microsoft Purview and related governance practices.
• Conduct training and awareness sessions to build data governance capability across business and IT teams.
• Monitor and report on data governance KPIs, maturity levels, and program effectiveness, ensuring alignment to organisational strategy.
• Partner with data security, audit, and compliance teams to ensure alignment between governance and data protection frameworks.

 
Desired Experience & Qualification
Qualification Requirements:

• A Diploma or Degree in Computer Science, Information Management, Data Science, or a related discipline (NQF level 6 or higher).
• Minimum of 8 years’ experience in data governance, data management, or related roles.
• Certification in Data Management or Governance (e.g., CDMP, DAMA, DCAM) will be advantageous.
• Proven hands-on experience with Microsoft Purview implementation and administration.
• Strong knowledge of data governance principles (DAMA-DMBOK, DCAM).
• Experience in data quality management, metadata management, and data catalog maintenance.
• Exposure to Azure Data Services (Data Factory, Synapse, Data Lake) and modern data platforms.
• Demonstrated ability to lead governance projects across business and IT environments.

 
Skills:

• Strong analytical, problem-solving, and data management skills.
• Excellent understanding of data governance, compliance, and quality frameworks.
• Proficiency in Microsoft Azure data technologies and governance processes.
• Exceptional communication and documentation abilities, including translating technical concepts to non-technical audiences.
• Effective stakeholder and relationship management across multidisciplinary teams.
• Strong project management and coordination abilities.
• High levels of professional integrity and attention to detail.

 
Behavioural Competencies:

• Integrity: Demonstrates professionalism, fairness, ethics, and confidentiality.
• Innovation: Introduces creative and modern solutions to improve governance processes.
• Excellence Orientation: Strives for quality, accountability, and continuous improvement.
• Collaboration: Builds strong relationships with internal and external stakeholders.
• Member-Centric Approach: Focused on supporting Scheme members through effective data governance.
• Analytical Thinking: Applies structured problem-solving and critical analysis to complex challenges.
• Adaptability: Remains effective in a rapidly evolving technological environment.
• Communication: Clearly conveys complex governance principles and technical topics.

 
Desirable:

• Experience within the medical scheme or healthcare industry.
• Understanding of healthcare data, regulatory reporting requirements, and compliance processes.

 
PLEASE APPLY HERE
 
 
 
 
 
 

​SENIOR MANAGER: PROCUREMENT OPERATIONS

• Government Employees Medical Scheme - GEMS
• Pretoria
• Permanent
• Full Time

 
Introduction
The position of Senior Manager: Procurement Operations is currently vacant. The incumbent will report directly to the Chief Finance Officer and will be based at Head Office – Pretoria.
The total remuneration package will be between R 1,613,106 and R2,016,382 per annum dependent on skills and experience
The closing date for applications will be Tuesday, 16 December 2025. 
 
Duties & Responsibilities
The Senior Manager: Procurement Operations will be required to perform the following KPA responsibilities:

• Provide strategic planning, management, and monitoring of all procurement operations for Head Office and related business units.
• Oversee contracted procurement consultants, procurement compliance, and risk controls.
• Drive digital transformation in procurement systems and data analytics to improve transparency and operational efficiency.
• Implement and maintain rigorous procurement governance, including adherence to the Medical Schemes Act, B‑BBEE Codes, POPIA, and King IV principles.
• Manage and monitor procurement budgets, expenditure, and reporting in collaboration with the Chief Financial Officer and relevant Committees.
• Lead the preparation of procurement reports, submissions, and documentation required for Board and Committee decision‑making.
• Ensure alignment of procurement activities with GEMS strategy, policies, and financial objectives.
• Manage, mentor, and develop procurement staff to ensure operational excellence, performance improvement, and succession planning.
• Foster a culture of ethics, accountability, and member value within the Procurement unit.
• Monitor, evaluate, and mitigate procurement risks and ensure timely resolution of audit findings.

 
Desired Experience & Qualification
Qualification Requirements:

• A Degree, B‑Tech, Bachelors, or Advanced Diploma in Supply Chain Management, Procurement, Economics, or a related qualification.
• A relevant postgraduate qualification will be advantageous.
• A minimum of 8 years’ experience in Supply Chain Management and/or Procurement, with 5 years at a managerial level.
• Proven experience in managing tender processes, contract management, and regulatory compliance.
• Excellent computer literacy and proficiency in MS Office applications.
• Knowledge of financial management, procurement systems, and risk management frameworks.
• Experience within a medical scheme or regulated environment will be advantageous.

 
Skills:

• Strong leadership, planning, and decision‑making capabilities.
• Excellent business acumen and understanding of procurement and financial frameworks.
• Strong analytical, negotiation, and problem‑solving abilities.
• Effective stakeholder engagement and communication skills.
• Proven ability to lead digitisation and process improvement initiatives.
• Exceptional writing, reporting, and presentation skills.
• Commitment to integrity, ethical conduct, and high professional standards.

 
Behavioural Competencies:

• Integrity: Acts ethically and transparently in all dealings.
• Strategic Thinking: Aligns procurement to organisational goals.
• Accountability: Takes ownership of outcomes and performance.
• Decision‑Making: Applies sound judgment based on data and analysis.
• Collaboration: Builds strong partnerships across departments.
• Innovation: Promotes continuous improvement and modernisation.
• Resilience: Performs effectively under pressure.
• Service Orientation: Focused on delivering quality, value‑driven results.
• People Development: Coaches and motivates team members.

 
Desirable:

• Experience within the medical scheme or healthcare industry.
• Understanding of healthcare data, regulatory reporting requirements, and compliance processes.

 
PLEASE APPLY HERE

​ICT SENIOR DATA ENGINEER

• Government Employees Medical Scheme - GEMS
• Pretoria
• Fixed Term
• Full Time

 
Introduction
 The position of ICT Senior Data Engineer (Azure, Python & R) is currently vacant. This role is a six (6) month fixed-term contract aligned to the operational requirements of the ICT Division. The incumbent will report directly to the Senior Manager: Data Warehouse and Business Intelligence and will be based at Head Office – Pretoria.
The total remuneration package will be between R92 463.00 and R115 579.00 per month dependent on skills and experience
The closing date for applications will be Tuesday, 16 December 2025. 
 
Duties & Responsibilities
The ICT Senior Data Engineer will be required to provide support to the Senior Manager: Data Warehouse and Business Intelligence through the execution of the following Key Performance Areas (KPAs):

• Design, build, and optimize data pipelines and architectures that support advanced analytics, machine learning models, and data-driven decision-making.
• Implement robust and scalable data solutions using Microsoft Azure technologies (e.g., Azure Data Factory, Synapse Analytics, Databricks, Data Lake Storage).
• Develop and maintain Python and R scripts for data processing, automation, and statistical analysis.
• Collaborate closely with data scientists, analysts, and engineering teams to ensure seamless integration of data solutions across systems.
• Ensure data quality, compliance, and governance through systematic testing and monitoring.
• Support CI/CD processes for automation of data workflows and ensure adherence to data security best practices.
• Maintain and support the operational environment to ensure high availability and performance of data systems.
• Develop training materials, documentation, and best practices for effective use of open-source tools (Python & R) for corporate use.
• Facilitate knowledge transfer sessions to enhance analytics and data management capabilities across GEMS.
• Ensure compliance with organisational policies, POPIA, and relevant data protection regulations.

 
Desired Experience & Qualification
Qualification Requirements:

• A Diploma or University Degree in Computer Science, Information Management, Data Science, or a related field (NQF level 6)
• A minimum of 8 years’ relevant experience as a Data Engineer or in a similar role.
• Strong expertise in Microsoft Azure (Data Factory, Synapse Analytics, Databricks, Data Lake Storage Gen2).
• Proficiency in Python (Numpy, Pandas, Matplotlib, Seaborn) and R for data processing and statistical modelling.
• Advanced knowledge of SQL, data warehousing, and data modelling principles.
• Experience with version control (e.g., Git, DevOps CI/CD pipelines)
• Understanding of data governance and security best practices.
• Added advantage: experience with real-time data streaming (Kafka, Event Hubs); ML lifecycle tools (MLflow, Azure ML); BI tools (Power BI, Tableau); containerization (Docker), and orchestration (Kubernetes, Airflow).

 
Skills:

• Strong analytical and problem-solving skills.
• Excellent understanding of data engineering and systems integration.
• Proven experience delivering scalable, efficient, and quality data solutions.
• Strong knowledge of data processing frameworks and database administration.
• Excellent communication and documentation skills.
• Ability to collaborate effectively with cross-functional teams.
• Strong project and time management abilities.

 
Behavioural Competencies:

• Integrity: Demonstrates professionalism, fairness, and confidentiality.
• Innovation: Explores creative and modern data engineering techniques.
• Excellence Orientation: Focused on quality, accuracy, and continuous improvement.
• Collaboration: Builds constructive relationships with internal and external stakeholders.
• Member-Centric Approach: Acts in the best interest of Scheme members and organisational objectives.
• Analytical Thinking: Uses critical reasoning and data insights to solve challenges.
• Adaptability: Performs effectively in a dynamic and rapidly evolving environment.
• Communication: Clearly conveys technical and analytical concepts to non-technical audiences.

 
Desirable:

• Understanding of medical scheme operations, healthcare data, or actuarial analysis.
• Experience working in regulated environments with data compliance and reporting requirements.

 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​CLIENT LIAISON OFFICER

• Government Employees Medical Scheme - GEMS
• Bloemfontein
• Permanent
• Full Time

 
Introduction
The position of Client Liaison Officer is vacant. The Client Liaison Officer will report directly to the Team Leader and form part of the Client Liaison Division. The position is based in Bloemfontein.
The total remuneration package is R477 379 CTC per annum, based on qualifications and experience.

The closing date for applications will be Wednesday, 11 June 2025.

​
​Duties & Responsibilities
The Client Liaison Officers will provide support to the Team Leader through the implementation of the following Key Performance areas ( KPAs):

• Visit, interact and assist members in Departments and other public service office as when required.
• Facilitate meetings and one-on-one sessions in an effort to resolve administrative issues encountered by members.
• Receive Scheme correspondence from members and submit to the Administrative team on a daily basis.
• Follow up with members on outstanding information or documents required by the Scheme finalise business processes.
• Assist the marketing service provider at marketing events by attending to member queries.
• Attempt to resolve all queries at first contact.
• Log all resolved and unresolved queries on a daily basis for reporting purposes.
• Compile a daily activity report.
• Escalate all unresolved queries to the admin team through the team leader on a daily basis.
• Represent GEMS well at all times in line with the mission, vision and values.
• Maintain positive Scheme member and stakeholder relationships.
• Facilitate effective communication between members and the Scheme.
• Compile weekly, monthly and quarterly activity reports for submission to the Team Leader.
• Provide ad hoc information when requested.
• Have extensive Scheme and operational knowledge to assist in resolving member queries.
• Must have the ability to use a computer and required systems to resolve member queries; and
• Market the Scheme to potential members and assist in enrolling them on the Scheme.
• Advice process followed in rendering advice and intermediary services (under the supervision of a Key Individual (KI) or Supervisor where applicable)
• Adhere to the stipulations of the supervision agreement and instruction, guidance, and oversight of the FAIS supervisor and KI. (If under supervision)
• Conducting needs analyses for members, providing guidance, and recommendations, and proposing the most suitable benefit option.
• Providing ongoing option advice to members per their individual needs and goals.
• Ensure advice record is comprehensively completed, sent to the member and supervisor/ KI, and stored.

 
Desired Experience & Qualification
Qualification requirements are:

• Matric and NQF5, FAIS accredited qualification (As per FSCA published qualification list), Recommended
• RE5 FAIS accreditation is essential
• At least 2 years of industry experience. (Medical Scheme Industry advantageous)
• Date of First Appointment (DOFA) 2 years with FSCA for 1.16 Health Services Benefits (Advantageous)
• Registered with CMS as a fully accredited broker, (Advantageous)
• No longer under supervision (Advantageous)
• Class of Business Health Benefits (Advantageous)
• If not already, must be willing and able to become a FAIS accredited representative
• Fit and Proper requirements, honesty and integrity, and good standing according to Board Notice 194 of 2017 are adhered to including financial soundness, no criminal record and previous regulatory or employer disciplinary findings.
• Passion for customer service.
• Self- motivated and pro-active.
• Attention to detail.
• Good written and verbal communication skills.
• Team player
• Driver’s license (essential).
• Own car.

 
Interested?
 
APPLY NOW


​

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​CHIEF CORPORATE SERVICES OFFICER

• Government Employees Medical Scheme - GEMS
• Pretoria
• Permanent
• Full Time
• Published: 4 days ago
• EE/AA, Non EE/AA

 
Introduction
The position of Chief Corporate Services Officer is vacant. The Chief Corporate Services Officer will report directly to the Principal Officer. The position is based in Pretoria and is a permanent position for employment.
The total remuneration package will be market related and is negotiable, based on qualifications and experience.
The closing date for applications will be Monday, 12 May 2025.
This function is broadly responsible for providing strategic direction and driving the execution of the Corporate Services strategy in alignment with the organisation’s overall goals and objectives. The function leads the Corporate Services Division in delivering efficient and effective services in compliance with legislative and statutory requirements and contributes to the organisation’s strategic success as part of the executive management team.

Duties & Responsibilities
The Chief Corporate Services Officer will be required to provide support to the Principal Officer through the implementation of the following Key Performance Areas (KPAs):

• Provide strategic direction and drive the execution of the Corporate Services strategy aligned with the overall organisational strategy.
• Oversee Corporate Services functions, including Human Resources (HR), Broad-Based Black Economic Empowerment (B-BBEE), and Facilities Management, to ensure the Scheme achieves its goals.
• Ensure the delivery of efficient and effective Corporate Services in compliance with legislative and statutory requirements.
• Lead the implementation of policies, procedures, and strategies related to HR, B-BBEE, and Facilities Management.
• Participate as a member of the executive management team and contribute to the organisation’s strategic objectives.
• Manage recruitment, talent management, succession planning, and staff development programmes.
•  Oversee the implementation of performance management and organisational development (OD) initiatives.
•  Ensure compliance with regulatory requirements, Scheme rules, and relevant HR legislation.
•  Oversee risk identification, assessments, and the implementation of mitigation strategies.
•  Develop and monitor the operational budget for the Corporate Services Division.
• Oversee procurement activities in alignment with organisational policies.
• Ensure the maintenance of office infrastructure, equipment, and compliance with Occupational Health and Safety standards.
• Build and sustain effective relationships with key stakeholders, both internally and externally.

 
Desired Experience & Qualification
Qualification requirements are:

• Post Graduate Qualification (NQF Level 8) in Business Management or Administration or Human Resources or equivalent in a related field.
• Twelve years of functional experience with between five to eight years in a highly strategic Corporate Services Senior Management role including staff management, budgetary, and leadership responsibility.

 
Desirable:

• Post Graduate Qualification (NQF Level 9) in Business Management or Administration or Human Resources or equivalent in a related field.
• Experience within the Healthcare industry.

 
Behavioural Competencies:

• Negotiation and influencing skills – Capable of influencing behaviours, decisions, and outcomes to achieve organisational objectives.
• Communication skills – Demonstrates excellent verbal and written communication skills to effectively share information and engage stakeholders.
• Analytical and problem-solving skills – Applies strong analytical skills to identify issues and develop effective, practical solutions.
• Leadership – Exhibits strong leadership skills, fostering excellence, collaboration, and cohesion within teams.
• Policy development – Skilled in developing and implementing policies that align with organisational goals and regulatory requirements.
• Strategic thinking – Able to think strategically and formulate long-term plans that drive organisational success.
• Corporate project management – Experienced in integrating and managing large corporate projects to ensure timely and effective delivery.
• Conceptual thinking – Excels in thinking conceptually to address complex challenges and develop innovative solutions.
• Coaching and mentoring – Demonstrate the ability to coach, train, and mentor individuals to develop their skills and capabilities.
• Awareness of trends – Maintains awareness of new trends, developments, and best practices within the field to ensure organisational competitiveness.
• Stakeholder management – Builds and nurtures strong relationships with internal and external stakeholders to achieve shared goals.
• Responsibility and reliability – Consistently responsible and reliable in delivering high-quality work and meeting commitments.
• Results-driven – Focused on achieving results and delivering measurable outcomes.
• Action-oriented – Takes initiative and decisive action to address priorities and achieve goals.
• Ethical conduct – Upholds integrity, professionalism, and ethical behaviour in all actions and decisions.
• Resilience – Demonstrates resilience and the ability to thrive in high-pressure environments while maintaining performance.
• Innovation – Continuously seeks innovative approaches to enhance processes and drive organisational improvement.
• Member-centric – Prioritises the needs of members, ensuring high-quality service and value delivery.
• Collaboration – Works collaboratively with others to build strong partnerships and achieve common objectives.

 
Interested?
 
APPLY NOW

 
NO VACANCIES THIS TIME.
 
SINCERE APOLOGIES FOR THE INCONVENIENCE.
 

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​ASSOCIATE: RISK MANAGEMENT

• Government Employees Medical Scheme - GEMS
• Pretoria
• Permanent
• Full Time
• EE/AA, Non EE/AA

 
Introduction
The position of Associate: Risk Management is vacant. The Associate: Risk Management will report directly to the Manager: Risk Management and forms part of the Risk Management and Compliance Division. The position is based at GEMS Head Office in Pretoria.
The remuneration package for this position is R 546 167 per annum negotiable based on qualifications and experience.

The closing date for applications will be Friday, 21 March 2025.

Duties & Responsibilities
The Associate: Risk Management will be required to provide support to the Manager: Risk Management through the identification of event request received from various departments and the implementation of the following Key Performance Areas (KPAs):

• Provide inputs and optimisation opportunities to Risk Management Standard.
• Operating Procedures, Tools, Reporting templates and Technologies.
• Monitor compliance to the Risk Management SoP and Risk Management Plan.
• Provide inputs and optimisation to Risk Management Training and Awareness.
• Programs, and assist in delivery of the Programs.
• Provide inputs to optimise the risk management IT Systems and Tools.
• Manage and maintain the risk management IT system including updating the system with risk information.
• Maintain and manage the Risk Management Document Management System.
• Assist with risk management planning, administration, quality control and reporting.
• Control and action plans tracking.
• Monitoring and reporting on Scheme risk appetite, tolerance and risk-bearing capacity metrics.
• Assist in the review process of the risk management policy, SOP and other related risk management documents.
• Attend and participate the risk management assessments and reviews.
• Provide general support to the Risk Management Function/ Unit.
• Attend and participate in project risk assessments.
• Attend and participate in the Scheme monthly and quarterly operational meetings.
• Carry out additional tasks as assigned, e.g. project management risk assessments and reviews.

 
Desired Experience & Qualification
Minimum requirements are:

• At least a 3-year Degree or Diploma, where a degree or diploma with risk management exposure will be advantageous.
• Certification by the Institute of Risk Management will be advantageous.
• At least 3 years’ practical risk management work experience in a similar role.
• Extensive knowledge of Risk Management IT Systems.
• Extensive knowledge of risk management processes, frameworks and in particular of the ISO 31000 standard for risk management.
• Experienced in Microsoft Office Tools.
• Meticulous and attention to detail.
• Excellent interpersonal and communication skills.
• Ability to engage with various stakeholders.
• High level of integrity.
• Should be able to work under time pressure.
• Ability to adapt to complex environment.

 
Desirable:

• Understanding of medical schemes industry.

 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​SENIOR MANAGER: HR OPERATIONS
Type: Permanent
Salary: The total remuneration package will be based on qualifications and experience. 
Closing date 30 June
APPLY
 
The position of Senior Manager: HR Operations is vacant. The Senior Manager HR Operations will report directly to the Chief Corporate Services Officer. The position is based in Pretoria and is a permanent position for employment.
The total remuneration package will be market related and is negotiable, based on qualifications and experience.
The Senior Manager HR Operations will lead the HR operations division and oversee day-to-day HR activities across the organization. Key responsibilities include managing compensation, benefits, recruitment, employee relations, diversity programs, HR systems, and regulatory compliance. The Senior Manager will partner with leadership to optimize HR services and programs that attract, retain and engage top talent.
 
The Senior Manager HR Operations will support the Chief Corporate Service Officer through the implementation of the following Key Performance areas:

• Lead the HR Operations division and oversee all day-to-day HR Operations Implement best practices and ensure HR operational services across the organization. Develop and enforce HR Policies and procedures.
• Manage the total rewards program including compensation, benefits, rewards and recognitions.
• Conduct Salary benchmarking, analyze market trends, and structure competitive pay bands. Partner with leadership on rewards strategies to attract and retain top talent.
• Lead Employee Relations strategy and oversee collective bargaining agreements.
• Mediate disputes and conflicts to maintain a healthy workplace
• Develop an effective recruitment strategy to acquire top talent.
• Manage the recruitment process for executive and leadership roles
• Establish HR Metrics and reporting to demonstrative impact of HR programs.
• Develop, prepare and manage Reporting for Board Committee, Executive Team and various stakeholders
• Lead adoption of self-service tools and technologies to optimize HR Service delivery.
• Enhance onboarding and off boarding programs for a positive hire to retire experience. Collaborate with our employee wellness team to develop engaging interventions and activities that promote health and wellbeing.
• Drive Employment equity and transformation initiatives
• Develop and execute the EE Plan to meet diversity and inclusion goals.
• Drive Employment equity and transformation initiatives
• HR Systems, analytics and reporting to support data-driven decisions.
• Partner with internal communications to support HR goals.
• Ensure legal and regulatory compliance for all HR policies and Activities.
• Lead ethics and corporate governance initiatives as they relate the HR.
• Build partnerships with stakeholders to foster positive employee relations

Qualification requirements are:

• Minimum a 3-year Degree/ BTech, Bachelors, Advance Diploma (NQF level 7) in Human Resources/Industrial Psychology or similar
• A related postgraduate qualification will be beneficial
• Must have previous remuneration and benefits experience Minimum 5 – 8 years’ work experience; 5 of which must be at a management level. At least 3 years’ experience with SAGE 300 or a similar payroll system.
• Demonstrates integrity by modelling the Scheme’s values and ethical standards

 
Behavioural Competencies

• Advocates and promotes the vision, mission and strategic objectives of GEMS Displays cultural, gender, race and age sensitivity as well as adaptability
• Be organised and have good time management skills Be analytical and have the ability to analyse and interpret remuneration data
• Ability to work under pressure and to effectively handle multiple tasks without compromising quality, team spirit positive working relationships
• Have excellent written and verbal communication and interpersonal skills
• Have the ability to work well as part of a team Be computer literate on an advanced level
• Have a diligent work ethic with attention to detail
• Self-motivated and pro-active Have strong negotiation skills
• Ability to give advice and engage with senior stakeholders
• Extensive knowledge of Labour legislation and Codes of Good Practice Extensive knowledge of human resources management practices, procedures and policies
• Extensive experience in report writing and excellent PowerPoint and presentation development skills
• Extensive knowledge of writing and presenting HR policies and procedures
• Excellent research and data interpretation skills

 
Desirable

• Have an understanding of the medical schemes industry

​All external candidates, please apply via Career Junction using the following link :
Should you be interested, please apply for the position by emailing your CV to
https://www.pnet.co.za/offers/offerPreview.cfm?id=3937563&click=no&rs=1&status=online&previewid=616f6103477480beed389f8b8bf15ada
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
  *** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless
there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
 ***GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​PRODUCT DEVELOPMENT SPECIALIST

• Pretoria
• Permanent
• Full Time
• R1 051 772 - R1 314 651 CTC p/a
• EE/AA, Non EE/AA

 
Introduction
The position of Specialist Product Development is vacant. The Specialist Product Development will report directly to the Senior Manager Health Policy. The position is based in Pretoria and is a  permanent position for employment.
The total remuneration package will be between R1,051,772 and R1,314,651 per annum, based on qualifications and experience.
The closing date for applications will be Friday, 24 January 2024. 
 
Duties & Responsibilities
The Specialist Product Development will be required to provide support to the Senior Manager Policy through the implementation of the following Key Performance Areas (KPAs):
•    Lead the execution of product development implementation plans and year-end processes.
•    Conduct reviews on clinical appropriateness of medical interventions.
•    Play a vital role in evaluating emerging health technologies.
•    Spearhead assigned guidance topics involving clinical and effectiveness assessments.
•    Provide critical appraisal of stakeholder submissions and make evidence-based recommendations.
•    Develop and refine products to respond to evolving health needs and improve health outcomes.
•    Perform reviews and analysis of scientific literature to inform product development.
•    Maintain up-to-date knowledge through ongoing research and tracking scientific advancements.
•    Support projects and programs delivered by the Product Development Panel and Committee.
•    Collaborate with actuaries to ensure clinical soundness and analyze budget impacts.
•    Publish original research in reputable peer-reviewed journals.
•    Employ proven evidence-based methods for new products and benefit enhancements.
•    Maintain a repository of products and benefits.
•    Leverage research to guide and inform product development.
•    Assess and validate clinical appropriateness and cost-effectiveness of interventions.
•    Analyze and interpret evidence to inform data-driven decision making.
•    Provide expertise and support for Expert Review Panels.
 
Desired Experience & Qualification
Qualification requirements are:

• A minimum of a health science degree in medicine, pharmacy or similar.
• Postgraduate degree in Public Health, health sciences, or similar.
• MBCHB would be advantageous.
• MMED in Public health or any health specialty will be advantageous.

 
Experience requirements:

• 4-6 functional years’ experience within the clinical and medical Insurance Industry. 
• Experience in Health technology assessment or Evidence-based medicine. 
• Knowledge of industry clinical, procedure and billing codes.
• Knowledge of evidence-based research, quantitative, health economics and HTA methodologies.
• Expertise in study designs including-systematic review and meta-analysis.
• Knowledge and application of the significant health policies and the regulatory framework in South Africa.

 
Behavioural Competencies:

• Synthesizing complex evidence and communicating to diverse groups.
• Thorough knowledge of research methodologies.
• Logical, investigative, and methodical approach.
• Team player with ability to work independently.
• Excellent written and verbal communication skills.
• Engages effectively with various stakeholders.
• Diligent work ethic.
• Self-motivated and proactive.

Interested?
The closing date for applications is the 24 January 2025. Should you not hear from us by 30 April 2025 please consider your application unsuccessful.

• GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
• Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
• Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
• Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
• GEMS adopts a hybrid work model.
• GEMS is guided by the principles of employment equity. GEMS' approved employment equity plan and targets will be considered as part of the recruitment process. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
• Successful candidates will be required to seek approval to conduct other work outside of GEMS.
• GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​SENIOR MANAGER: HEALTHCARE NETWORKS AND PROVIDER RELATIONS

• Pretoria
• Permanent
• Full Time
• R 1 911 263 p/a.
• EE/AA

 
Introduction
Job Advert – Senior Manager: Healthcare Networks and Provider Relations.
The position of Senior Manager: Healthcare Networks and Provider Relations is vacant. The Senior Manager: Healthcare Networks and Provider Relations will report directly to the Chief Healthcare Officer and form part of the Healthcare Management division. The position is based at Head Office, Pretoria.
The total remuneration package will be R1 911 263 per annum, will based on qualifications and experience.
The closing date for applications will be Tuesday, 31 December 2024.
 
Duties & Responsibilities
The Senior Manager: Healthcare Networks and Provider Relations will be required to support the Chief Healthcare Officer through the implementation of the following Key Performance Areas (KPAs):
1. Support the CHO in the oversight and execution of all activities related to the management of the Scheme’s healthcare networks:

• Primary Healthcare Networks
• Specialist Networks
• Renal Dialysis Network
• Hospital Networks
• Pharmacy Network
• Manage all healthcare network to ensure compliance, quality and cost efficiencies are maintained in line in line with contractual agreements.
• Manage the Scheme’s Network Provider Upskilling and Training programme and budget in line with Scheme policy.
• Oversee the management of- and support other scheme divisions in their provider relations and network management activities.

2. Support the CHO in the oversight and execution of all activities related to:

• The Scheme’s Healthcare Provider Relations; and
• The Scheme’s Provider Liaison Officer (PLO) Programme.
• Proactively engage and maintain sound relationships with identified healthcare provider groups (hospital groups, pathologist groups, primary care practitioner societies, specialist societies, pharmacy groups, and other providers) on relevant strategic matters.
• Participate in various stakeholder engagements (symposiums, summits, conferences, round tables, etc.) as delegated by the Chief Healthcare Officer.
• Manage the Scheme’s provider relations and sponsorship budget in line with Scheme policy.
• Oversee all activities related to the Scheme’s Provider Relations Officer (PLO) Programme.
• Implement and manage the rollout of the Scheme’s PLO function across all the country's regions.
• Establish sound mechanisms to enhance and integrate provider relations and network management services.

3. Support the CHO in the implementation of the Scheme’s strategic initiatives.
4. Continuously monitor the healthcare landscape and implementing innovative initiatives to improve member value.
5. Manage the end-to-end process of designing, planning, implementing, and maintaining comprehensive standard operating procedures and policies.
6. Perform program and project management functions for the Healthcare Management Division, including developing, implementing, and monitoring strategic and operational work plans.
7. Ensure that all Scheme’s functions align with the Medical Schemes Act, Scheme Rules, and other Legislation.
 
Desired Experience & Qualification
Qualification requirements are:

• At least a 3-year diploma or degree in Clinical Sciences (medical/ nursing/ physiotherapy/psychology, etc.) and other relevant/ equivalent qualifications.
• Minimum 7 years of work experience in the healthcare funding/ medical scheme industry.
• Minimum 5 years as Manager/Supervisor in the healthcare funding/ medical scheme industry.
• Must have experience in provider network and relationship management.
• Must have a good understanding of the Medical Schemes Act.
• Must have excellent computer literacy and Microsoft Office skills.
• Must be able to analyse qualitative and quantitative data.
• Must have excellent communication and writing skills.
• Must have planning and project management skills.
• Must be able to pay attention to detail and be a self-starter.
• Must have the ability to work well as part of a team.
• Must have a valid driver’s license, own a vehicle, and be willing to travel at short notice.
• Must understand all healthcare coding (Nappi, Tariffs, ICD10, CPT4, UPFS) and more.
• Must have good organisational skills and be able to meet tight deadlines.
• Must have a good understanding of the South African healthcare system.

​
Interested?
The closing date for applications is 31 December 2024. 
Should you not hear from us by 31 March 2025, please consider your application unsuccessful.
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose.
 
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
 
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​PROCUREMENT SPECIALIST

• Pretoria
• Permanent
• Full Time
• Market Related
• EE/AA, Non EE/AA
• APPLY NOW

 
Introduction
The position of Procurement Specialist is vacant. The Procurement Specialist will report directly to the Senior Manager: Procurement Operations and forms part of the Corporate Services Division. The position is based in Head Office in Pretoria.
The remuneration package for this position is R 1 077 621 per annum, based on qualifications and experience.
 
Duties & Responsibilities
The Procurement Specialist will be required to provide support to the Senior Manager: Procurement Operations through the implementation of the following Key Performance Areas (KPAs):

• Efficiently and effectively roll out and implement the procurement elements flowing from the GEMS strategy;
• Provide professional, ethical and compliant procurement processes and procurement activities up to and including negotiation and contracting for relevant GEMS stakeholders to achieve value for money and high stakeholder satisfaction;
• To consider, plan and coordinate all procurement related requirements of the Scheme;
• To deliver outcomes and objectives as agreed with the Senior Manager, including those contained within the Work Plan;
• Effectively report on procurement activities against the determined procurement principles;
• Review and submit progress against annual procurement plans bi-weekly to the Senior Manager: Procurement Operations;
• Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements.
• Maintain supplier relationships and assess adherence to contractual conditions and budgetary provisions.

 
Desired Experience & Qualification
Qualification:

• Degree or Diploma in Supply Chain Management or Economics or similar;

 
Experience:

• Minimum 5 years relevant experience in procurement and particularly in procurement,
• planning and contracting with at least 3 years of experience at a management level;
• Knowledge of procurement processes and negotiation and contracting;
• Procurement Planning Skills;
• Be organised and have good time management skills;
• Be analytical and have the ability to manage priorities;
• Have excellent communication and interpersonal skills (listening, written and verbal);
• Have the ability to work well as part of a team;
• Be computer literate in at least Microsoft Excel, Word and PowerPoint on an advanced level;
• Be responsible and reliable;
• Have a diligent work ethic with attention to detail;
• Be self-motivated and pro-active;
• Have strong negotiation skills;
• Have resilient pressure management abilities; 
• An understanding of the medical schemes industry would be advantageous

​
Interested?
The closing date for applications is 18 December 2024.
Should you not hear from us by 31 January 2025, please consider your application unsuccessful.

• GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
• Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
• Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
• Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
• GEMS adopts a hybrid work model
• GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
• Successful candidates will be required to seek approval to conduct other work outside of GEMS.

 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration
 
APPLY NOW

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
CHIEF MARKETING OFFICER GEMS02102024
Type Permanent 
Salary The total remuneration package will be based on qualifications and experience. 
Closing date 14 November
 
APPLY
 
The position of Chief Marketing Officer is vacant. The Chief Marketing Officer report directly to the Chief Operations Officer and forms part of the Member Service and Experience Division. The position is based at Head Office in Pretoria.
The total remuneration package for this position is negotiable based on qualifications and experience.
The Chief Marketing Officer be required to drive the strategic direction and operational excellence of the Member Service and Experience Division by providing support to the Chief Operations Officer through the following key performance areas (KPA’s):
 
Key Performance Areas (KPAs)

• Provide strategic leadership and oversight of the Scheme’s marketing, communication, brand management strategy.
• Develop and implement innovative marketing strategies to advance GEMS' vision and mission in the healthcare industry.
• Develop and oversee a proactive stakeholder relations strategy aimed at fostering collaboration with key stakeholders and driving innovation in healthcare.
• Lead member acquisition and retention initiatives, optimising the member experience throughout their journey. Implement mechanisms to monitor and improve member satisfaction.
• Oversee digital marketing transformation and leverage data analytics to drive marketing decision-making.
• Developandoverseearobuststrategyforhealthandwellnessintheworkplace,withaclear focus on promoting health screening and wellness services and member education.
• Lead and mentor a high-performing marketing, communications and members services team, fostering a culture of creativity and excellence.
• Manage corporate social initiatives to maintain the Scheme's image and create value. Oversee the development of all print, electronic, and promotional materials in line with the Scheme’s Corporate Identity Manual as well as Scheme Rules.
• Ensure accurate communication and representation of the Scheme products/services in line with Scheme rules.
• Provide oversight of the Scheme’s Service Provider Network (SPNs) performance in line with SLAs and contractual obligations.

 
Qualification requirements are:

•  Honours/Postgraduate Professional Qualification (NQF Level 8) degree in Communications, Marketing and Advertising or equivalent in a related field.
• Strong understanding of the South African Healthcare and Medical Scheme Industry

Desirable:

• Master/ Postgraduate degree in related field
• Twelve (12) years’ of functional experience with at least five to eight (5-8) years’ in a highly strategic Marketing, Communications and Client Relations senior role, including staff supervisory, budgetary, and management responsibility, and management responsibility.

            
Behavioural Competencies:

• Demonstrated ability to develop and articulate a long-term strategic vision for GEMS' marketing, communications, and branding initiatives, aligned with organizational goals.
• Exceptional leadership skills to guide high-performing teams, foster cross-functional collaboration, and inspire organizational alignment.
• Ability to convey complex messages effectively to diverse audiences.
• Demonstrated ability to develop and articulate a long-term strategic vision for GEMS' marketing, communications, and branding initiatives, aligned with organizational goals.
• Leveraging analytics and market insights to inform strategic decisions and drive measurable results.
• Capacity to introduce ground-breaking ideas and creative strategies that differentiate GEMS in the competitive healthcare landscape.
• In-depth understanding of the healthcare sector, including emerging trends, competitive dynamics, and regulatory environment.
• Passion for enhancing member experience through targeted marketing efforts, with a focus on promoting health screening, wellness services, and member education.
• Strong drive to implement strategic initiatives and achieve tangible outcomes in a complex organizational environment.
• Commitment to upholding the highest standards of integrity and ethics, serving as a steward for GEMS' brand and values.

 
Should you be interested, please apply for the position by emailing your CV to khudu@leboconsulting.co.za
 
The closing date for applications is`13 November 2024. Should you not hear from us by 28 February 2025, please consider your application unsuccessful
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
  *** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
 ***GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration

​
CHIEF HEALTHCARE OFFICER REF: GEMS01102024
Type Permanent
Salary The total remuneration package will be based on qualifications and experience. 
Closing date 16 November
 
APPLY
 
The position of Chief Healthcare Officer is vacant. The Chief Healthcare Officer report directly to the Chief Operations Officer and forms part of the Healthcare Management Division. The position is based at Head Office in Pretoria.
The total remuneration package for this position is negotiable based on qualifications and experience.
The Chief Healthcare Officer will be required to drive the strategic direction and operational excellence of the Healthcare Management Division by providing support to the Chief Operations Officer through the following key performance areas (KPA’s):
 
Key Performance Areas (KPAs)

• Develop, implement and maintain the Scheme’s overarching clinical strategies that align with organisational goals.
• Oversee the Scheme’s clinical function and integrate evidence-based clinical funding guidelines to ensure best practice.
• Oversee the Scheme’s Networks and Provider Relations Strategies, as well as the Scheme’s Provider Relations Officer (PLO) Programme strengthen stakeholder relationships and encourage collaboration and innovation.
• Develop and execute strategies to build and maintain robust healthcare networks, including hospitals, primary care, and specialist providers.
• Develop and implement comprehensive strategies for managing tariffs and billing rules aligned with organisational goals.
• Progressively implement the Scheme’s strategy on the implementation of Alternative Reimbursement Arrangements (ARM) with all hospital groups.
• Develop and implement policies for effective management of the Scheme’s medicine formularies and exclusion lists.
• Oversee the implementation and management of value-based active disease risk management initiatives, with the aim of improving patient outcomes.
• Oversee the development of the Scheme’s annual comprehensive sourcing strategies aligned with organisational goals.
• Maintain oversight of the Scheme’s managed care function and ensure that all contracted service provider network (SPN) functions and ensure compliance to Service Level Agreements (SLA).
• Foster strong relationships with healthcare providers to support strategic goals and initiatives, while utilising feedback from providers to inform decision-making and improve service deliver

 
Qualification requirements are:

• Postgraduate (NQF Level 8) MBCHB or equivalent in a related field/ Honours/ Professional Qualifications
• Strong understanding of the South African Healthcare and Medical Scheme Industry
• Twelve years (12) of functional experience with at least five to eight years (5-8) in a highly strategic Medical Scheme / Managed Healthcare Senior Management role including staff supervisory, budgetary, and management responsibility.

Desirable

• Master/ Postgraduate degree in Health Economics or Business Management

 
Behavioural Competencies:

• Deep knowledge of the South African healthcare context.
• Strong strategic thinking, leadership and communication abilities.
• Stakeholder engagement and collaboration skills.
• Expertise in clinical governance, quality improvement and risk management.
• Understanding of health economics, contracting and procurement.
• Passion for universal healthcare access and member wellbeing.

Should you be interested, please apply for the position by emailing your CV to khudu@leboconsulting.co.za
The closing date for applications is`15 November 2024. Should you not hear from us by 28 February 2025, please consider your application unsuccessful
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
  *** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
 ***GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

 
 
CRM DEVELOPER

• Pretoria
• Permanent
• Full Time
• R1 077 621 CTC p/a
• EE/AA, Non EE/AA

 
Introduction
The position of CRM Developer x2 is vacant. The CRM Developer x2 roles will report directly to the Senior Manager: Application Development and forms part of the ICT Division. The position is permanent position and will be based at GEMS Head Office.
The total remuneration package for this position is R 1 077 621 CTC per annum, based on qualifications and experience.
 
The closing date for applications will be Wednesday, 06 November 2024.
 
Duties & Responsibilities
The CRM Developer will be required to provide support to the Senior Manager: Application Development through the implementation of the following Key Performance Areas (KPAs):

• Provide all required support and maintenance services for Microsoft CRM.

 
The CRM Developer should but not limited to the following:

• Perform corrective maintenance whereby issues are identified, their origin pointed out and solution gets restored to its expected performance.
• Perform preventative maintenance whereby the solution is consistently monitored with full risk mitigation in place to prevent risks from materializing into issues that can impact system operation and performance.
• Design, develop, and maintain customizations to the CRM system according to business needs.
• Work with business users to gather requirements and understand business processes.
• Configure the CRM system to meet business requirements.
• Write code to extend the functionality of the CRM system.
• Write unit tests and integration tests for customizations.
• Deploy customizations to test and production environments.
• Perform data migrations from legacy systems to the CRM system.
• Troubleshoot issues with customizations.
• Provide Tier 2 and Tier 3 support for the CRM system.
• Write documentation for customizations.
• Train new users on customizations
• Provide customisation, configuration, enhancements, and deployment services in line with business requirements.
• Customize Microsoft CRM Online in an event new feature do not adequately cater for business needs.
• Manage Active Directory Health-Checks in conjunction with GEMS ICT Infrastructure teams.
• Ensure all Microsoft CRM Online integrations to various GEMS applications, perform optimally and work as per expectation.
• Conduct regular security audits and patches if required.
• Monitor CRM Online security and ensure correct management of user permission and access.
• Assist GEMS to increase user adoption and productivity by educating GEMS staff on every aspect of CRM, including how to use the SharePoint document library, communication and team sites.
• Train GEMS staff regarding Collaboration using Microsoft Office365 and CRM.

 
Desired Experience & Qualification
Qualification Requirements:

• Minimum a 3-year Degree, Diploma or NQF Level 6 Qualification in Information Technology or other relevant qualification.
• Microsoft Dynamics 365 CRM certification.
• Minimum 2-3 years substantial hands-on application development skills including mobile application development platforms.
• Minimum 3-year experience in Microsoft .NET Microsoft SQL 2008.
• Experience in Power Apps + Dynamics 365 Developer Associate.
• Previous experience as a CRM developer.
• Extensive knowledge of C#, ASP.NET.
• Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services.

 
Skills:

• Good understanding of object-oriented programming and design patterns.
• Knowledge of mobile technologies such as of iOS and Android software development kit.
• Experience on web service integration (SOAP, XML, etc.)
• Experience of development using web technologies
• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment.
• Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
• Excellent computer literacy and MS Office skills, including Microsoft Project.
• Experience in System Development Life Cycle is a must.

 
Behavioural Competencies:

• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment.
• Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
• Excellent computer literacy and MS Office skills, including Microsoft Project.
• Experience in System Development Life Cycle is a must.
• Sound qualitative and quantitative analysis skills.
• Excellent communication and writing skills.
• Strong analytical skills with attention to detail; and
• Must be a self-starter.

 
Desirable:

• Have an understanding of medical schemes industry.

 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
​
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE
 
 
 
 

​
SHAREPOINT DEVELOPER

• Pretoria
• Permanent
• Full Time
• R1 077 621 CTC p/a
• EE/AA, Non EE/AA

 
Introduction
The position of SharePoint Developer is vacant. The SharePoint Developer role will report directly to the Senior Manager: Application Development and forms part of the ICT Division. The position is permanent position and will be based at GEMS Head Office.
The total remuneration package for this position is R 1 077 621 per annum, based on qualifications and experience.
The closing date for applications Wednesday, 06 November 2024.
 
Duties & Responsibilities
The SharePoint Developer will be required to provide support to the Senior Manager: Application Development through the implementation of the following Key Performance Areas (KPAs):

• Perform corrective maintenance whereby issues are identified, their origin pointed out and solution gets restored to its expected performance.
• Perform preventative maintenance whereby the solution is consistently monitored with full risk mitigation in place to prevent risks from materializing into issues that can impact system operation and performance.
• Provide customisation, configuration, enhancements and deployment services in line with business requirements.
• Customize Microsoft SharePoint Online in an event new feature do not adequately cater for business needs.
• Manage Active Directory Health-Checks in conjunction with GEMS ICT Infrastructure teams.
• Ensure all Microsoft SharePoint Online integrations to various GEMS applications, perform optimally and work as per expectation.
• Conduct regular security audits and patches if required.
• Monitor SharePoint Online security and ensure correct management of user permission and access.
• Assist GEMS to increase user adoption and productivity by educating GEMS staff on every aspect of SharePoint, including how to use the SharePoint document library, communication, and team sites.
• Train GEMS staff regarding Collaboration using Microsoft Office365 and SharePoint.

 
Desired Experience & Qualification
Qualification Requirements:

• Minimum a 3-year Degree, Diploma or NQF Level 6 Qualification in Information Technology or other relevant qualification
• Minimum 2-3 years substantial hands-on application development skills including mobile application development platforms would be advantageous.
• MOSS or WSS certification.
• Previous experience as a SharePoint developer.
• Extensive knowledge of C#, ASP.NET
• Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services.
• Minimum 3-year experience in Microsoft .NET, Visual Basic; Microsoft SQL 2008.

 
Skills:

• Understanding of object-oriented programming and design patterns.
• Knowledge of mobile technologies such as of iOS and Android software development kit.
• Experience on web service integration (SOAP, XML, etc.)
• Experience of development using web technologies.

 
Behavioural Competencies:

• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment.
• Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
• Excellent computer literacy and MS Office skills, including Microsoft Project.
• Experience in System Development Life Cycle is a must.
• Sound qualitative and quantitative analysis skills.
• Excellent communication and writing skills.
• Strong analytical skills with attention to detail; and
• Must be a self-starter.

 
Desirable:

• Understand medical schemes industry.

 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
​
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE

​
PROVIDER LIAISON OFFICER

• Pretoria
• Permanent
• Full Time
• R883 240 p/a
• EE/AA

 
Introduction
The position of Provider Liaison Officer is vacant. The Provider Liaison Officer reports directly to the Manager: Provider Liaison Office and forms part of the Healthcare Management Division. The position is based at the Head Office in Pretoria.
The remuneration package for this position is R 883 240 per annum, based on qualifications and experience.
The closing date for applications will be Wednesday, 06 November 2024. 
 
Duties & Responsibilities
The Provider Liaison Officer will be required to provide support to the Manager: Provider Liaison Office through the implementation of the following Key Performance Areas (KPAs):

• Support the Manager: Provider Liaison Office in the management of the Managed Care Organisations that are contracted by the Scheme
• Participate in the review of the providers efficiency reports
• Provide substantiated commentary on the quality of network services and provider compliance to the Scheme network agreements
• Represent the Healthcare Management Division at SPN and Stakeholder Engagements and promote network participation by healthcare providers
• Provide substantiated commentary on the quality of network services and provider compliance with Scheme network agreements
• Provide periodic reports relating all stakeholder engagements to the Senior Manager: Networks and Provider Relations
• Ensure continuous education on GEMS strategy, systems, processes and product to the providers within the assigned region
• Serve as a single point of contact for escalations related to claims and authorizations issues from the providers within the assigned region.
• Perform a secretariat function for the provider relations engagements
• Support other Scheme Division’s in managed care activities
• Fulfil various stakeholder engagements as directed by the Chief Healthcare Officer

 
Desired Experience & Qualification
Qualification requirements are:

• At least a 3 year Diploma/Degree or equivalent NQF level 6 in Clinical Sciences related fields
• At least 5 years work experience in the healthcare funding/medical scheme industry
• Must have experience in provider relations management
• Experience in case/ claims management will be advantageous
• Must have experience in the development and presentation of management reports
• Computer literacy and MS Office skills
• Sound Quantitative and qualitative analysis skills with ability to manage priorities
• Have ability to work well as part of a team
• Be responsible and reliable
• Have diligent work ethics with attention to detail
• Excellent communication and writing skills
• Have sound planning/project management skills
• Be a self-starter
• Own transport essential

 
PLEASE APPLY HERE

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
CLIENT LIAISON OFFICER

• Garden Route
• Permanent
• Full Time
• R448 243 CTC p/a
• EE/AA, Non EE/AA

 
Introduction
The position of Client Liaison Officer is vacant. The Client Liaison Officer will report directly to the Team Leader and form part of the Client Liaison Division. The position is based in The Garden Route district, Western Cape.
Reporting Office will be in Cape Town, Western Cape.
Successful candidate will be allocated to the Garden Route district, and will be required to travel and service these areas on a weekly basis.
The total remuneration package is R448 243 per annum, based on qualifications and experience.
The closing date for applications will be Wednesday, 30 October 2024.
 
Duties & Responsibilities
The Client Liaison Officer will provide support to the Team Leader through the implementation of the following Key Performance areas (KPAs):

• Visit, interact and assist members in Departments and other public service office as when required.
• Facilitate meetings and one-on-one sessions in an effort to resolve administrative issues encountered by members. Receive Scheme correspondence from members and submit to the administrative team on a daily basis. Follow up with members on outstanding information or documents required by the Scheme finalise business processes.
• Assist the marketing service provider at marketing events by attending to member queries.
• Attempt to resolve all queries at first contact.
• Log all resolved and unresolved queries on a daily basis for reporting purposes.
• Compile a daily activity report.
• Escalate all unresolved queries to the admin team through the team leader on a daily basis.
• Represent GEMS well at all times in line with the mission, vision and values.
• Maintain positive Scheme member and stakeholder relationships.
• Facilitate effective communication between members and the Scheme.
• Compile weekly, monthly and quarterly activity reports for submission to the Team Leader.
• Provide ad hoc information when requested.
• Have extensive Scheme and operational knowledge to assist in resolving member queries.
• Must have the ability to use a computer and required systems to resolve member queries; and
• Market the Scheme to potential members and assist in enrolling them on the Scheme.
• Advice process followed in rendering advice and intermediary services (under the supervision of a Key Individual (KI) or Supervisor where applicable)
• Adhere to the stipulations of the supervision agreement and instruction, guidance, and oversight of the FAIS supervisor and KI. (If under supervision)
• Conducting needs analyses for members, providing guidance, and recommendations, and proposing the most suitable benefit option.
• Providing ongoing option advice to members per their individual needs and goals.
• Ensure advice record is comprehensively completed, sent to the member and supervisor/ KI, and stored.

 
Desired Experience & Qualification
Qualification requirements are:

• Minimum requirement is a Matric plus NQF5 Level 5 (essential).
• FAIS accredited qualification (As per FSCA published qualification list) (Recommended)
• RE5 FAIS accreditation. (required)
• At least 2 years of industry experience. (Medical Scheme Industry advantageous)
• Date of First Appointment (DOFA) 2 years with FSCA for 1.16 Health Services Benefits. (Advantageous)
• Registered with CMS as a fully accredited broker. (Advantageous)
• No longer under supervision. (Advantageous)
• Class of Business Health Benefits (Advantageous)
• If not already, must be willing and able to become a FAIS accredited representative.
• Fit and Proper requirements, honesty and integrity, and good standing according to Board Notice 194 of 2017 are adhered to including financial soundness, no criminal record and previous regulatory or employer disciplinary findings.
• Passion for customer service.
• Self- motivated and pro-active.
• Attention to detail.
• Good written and verbal communication skills.
• Team player.
• Driver’s license. (required)
• Own reliable car.

 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
​
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
APPLY NOW

​
ORGANISATIONAL DEVELOPMENT ASSOCIATE

• Pretoria
• Permanent
• Full Time
• R512 833 CTC p/a
• EE/AA, Non EE/AA

 
Introduction
The position of Organisational Development Associate is vacant. The Organisational Development Associate will report directly to the Manager: Organisational Development, and forms part of the Corporate Services Division. The position is permanent and will be based at GEMS Head Office, Pretoria.
The total remuneration package will be R 512 833.00 per annum, based on qualifications and experience.
The closing date for applications will be Friday, 25 October 2024.
Duties & Responsibilities
The Organisational Development Associate will be required to support the Organisational and Development Manager through the following KPA’s:
Key Performance Areas (KPAs):

• Assist with Organisational Development (OD) projects Support the delivery of culture change projects.
• Identify and recommend areas of improvement in OD activities Write and review OD policies and procedures.
• Coordinate employee surveys, facilitating focus groups and produce reports to summarise findings of research.
• Assist with coordination of engagement activities Co-facilitate workshops.
• Assist in the development of communication for all change initiatives Assist in the development of training manuals for change management Assist in facilitation of implementation of change management initiatives.
• Assist in the development, coordination and monitoring of culture improvement initiatives Assist in the design talent management solutions.
• Provide support in education and coaching management with implementing talent management process.
• Support in the design, development and implementation of the talent review process Assist in the development, design and implementation of performance management Assist in the benchmarking and researching of Performance Management tools Quality assurance of performance scorecards.
• Prepare and analyse the performance management moderation committee packs Assist implementation of an evidence based coaching and mentoring model.

 
Desired Experience & Qualification
 
Qualification requirements are:

• Diploma / Certificate in Organisational Development / Human Resource Management / Human Resource Development or any related qualification.
• Project Management Qualification (Will be an added advantage)
• Facilitation qualification (Will be an added advantage).
• Prosci Change Management Certification (Will be an added advantage).
• Minimum of 2- 5 years relevant work experience in Organisational Development.
• Extensive knowledge of Organisational Development methodologies.
• Change Management Knowledge.
• Excellent skills in dealing effectively with both individuals and groups of individuals at a full range of levels on a variety of work-related issues and influencing them to change their behaviour.
• Have excellent written and verbal communication and interpersonal skills.
• Have the ability to work well as part of a team.
• Be computer literate on an advanced level.
• Have a diligent work ethic with attention to detail.
• Self-motivated and pro-active.
• Have Strong negotiation skills.
• Ability give advice and engage with various stakeholders.
• Resilient and able to work under pressure.
• Have an understanding of medical schemes industry.
• Results and target driven.

 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.

GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
APPLY NOW

 
​GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
ASSOCIATE: HOSPITAL RELATIONS
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
Closing date: 27 July
 
APPLY
 
The position of Associate: Hospital Relations is vacant. The Associate: Hospital Relations will report directly to the Manager: Hospital Relations and form part of the Corporate Services Division. The position is based at Head Office, Pretoria.
The total remuneration package will be will be based on qualifications and experience.
 
The Associate: Hospital Relations will be required to support the Manager: Hospital Relations through the implementation of the following Key Performance Areas (KPAs):

• Assist with the coordination and monitoring all activities related to hospital networks;
• Maintain regular and scheduled communication with hospital groups, renal dialysis providers as well as chronic back and neck rehabilitation program providers;
• Assist with programme and project management function for the Healthcare Management Division, inclusive of the development, implementation and monitoring provider networks work plans;
• Assist with continuous review and update of the PRS document;
• Assist with monitoring all industry developments and policy;
• Support and manage the periodic communiqué to hospitals and providers;
• Assist with monitoring and management of the Scheme participation and brand reputation at provider groups conferences;
• Support in management of divisional budget in line with budget allocation;
• Maintain regular and scheduled communication with hospital groups, renal dialysis providers as well as chronic back and neck rehabilitation program providers;
• Assist with programme and project management function for the Healthcare Management Division, inclusive of the development, implementation and monitoring provider networks work plans;
• Support the Manager: Hospital Relations by coordinating and monitoring all activities related to the Scheme’s Hospital and Renal Dialysis Networks as well as Chronic Back and Neck Rehabilitation Program, inclusive of the management of the Managed Care Organisations that are contracted by the Scheme;
• Support other business units with Healthcare Management Division with monitoring the Scheme’s performance against clinical and cost targets; and
• Provide Administrative support to the Healthcare Management Division in internal forums.

 
Qualification requirements are:

• At least a 3 year Diploma at NQF level 6 in Office Administration or related field
• At least 1-2 years office admin work experience
• Experience in provider relations management will be an added advantage
• Computer literacy and MS Office skills
• Be analytical and have ability to manage priorities
• Have ability to work well as part of a team
• Be responsible and reliable
• Have diligent work ethics with attention to detail
• Good written and verbal communications skills
• Be a self-starter

Desirable
Have an understanding of medical schemes industry 
 
 
Should you be interested, please apply for the position by emailing your CV to jobs@gems.gov.za
 
The closing date for applications is 26 August 2024. Should you not hear from us by 30 October 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration

​
EVENTS COORDINATOR X4 (6 MONTHS FIXED TERM CONTRACT)
Type: Fixed Term Contract
Salary: The total remuneration package will be based on qualifications and experience. 
Closing date: 27 July
 
APPLY
 
The position of Events Coordinator is vacant. The Events Coordinator will report directly to the Specialist: Client Liaison Office and forms part of the Member Service and Experience Division. The position is based at GEMS Head Office in Pretoria.
The remuneration package for this position is negotiable based on qualifications and experience.
 
The Events Coordinator will be required to provide support to the Specialist: Client Liaison Office through the identification of event request received from various departments and the implementation of the following Key Performance Areas (KPAs):

• Monitor and manage the event requests received from stakeholders
• Redirect events to the relevant provincial CLO Office
• Procure HWSS in line with Scheme policies and processes
• Confirm the support from the HWSS agency and provincial CLO office
• Accept and track event requests
• Create reports from various platforms
• Capture events on the various Scheme platforms
• Monitor, track and evaluate and quality assure the HWSS events processes and execution
• Ensure timelines are adhered to by all stakeholders and monitor turnaround times and compliance
• Record, report and monitor transgressions
• Communicate changes with all stakeholders and update reporting templates
• Daily, weekly, and monthly reporting
• Ensure adherence, monitoring and compliance of all stakeholders
• Manage reporting and scheme data sharing within agreed timelines
• Ensure quality and process management of all stakeholders to ensure efficiency in the handling, response and execution of all HWSS events.
• Maintain positive Scheme, member, and stakeholder relations
• Compilation of reports in line with Scheme requirements
• Monitor the quality of servicing post the event, identify training gaps and recommend interventions
• Record, resolve (or escalate) and monitor all escalations
• Manage the Post Event Reporting Process end-to-end
• Create surveys
• Stakeholder Management
• Telephone queries

 
Minimum requirements are:

• NQF Level 5 qualification or equivalent.
• 2 years events coordination experience.
• Advanced computer skills.
• Advanced Excel skills.
• Report writing skills.
• Excellent administrative and skills.
• Excellent written and verbal communication skills.
• Excellent planning and organisational skills.
• Excellent Time Management skills.
• Customer relationship management experience.
• Analytical thinking and the ability to manage multiple priorities.
• Work well in a team and have good interpersonal skills.

 
Advantageous:

• Previous experience in a similar role and industry.
• A post matric qualification.
• Driver’s license. 

Understanding of medical schemes industry.
 
 
Should you be interested, please apply for the position by emailing your CV to jobs@gems.gov.za
 
The closing date for applications is 26 August 2024. Should you not hear from us by 30 October 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
SPECIALIST KNOWLEDGE MANAGEMENT
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience.  
Closing date: 26 July
 
APPLY
 
The position of Specialist Knowledge Management is vacant. The Specialist Knowledge Management will report directly to the Senior Manager: Knowledge Management and forms part of the Research and Development Division.  The position is based at GEMS Head Office, Pretoria
The total remuneration package is based on qualifications and experience.
The Specialist: Knowledge Management will be responsible for the planning and implementation of Knowledge Management strategy, policies, systems and support the creation of an enabling environment for innovation through the following 
 
Key Performance areas ( KPA’s):

• Implement the GEMS Knowledge Management Strategy.
• Develop and implement knowledge management policies and procedures.
• Plan and implement knowledge management systems/portals.
• Plan and implement knowledge manage learning and knowledge sharing programmes.
• Support the GEMS Library to facilitate access to print and digital publications, journals, and databases.
• Support R&D and innovation programmes.
• Support the records management programmes.
• Facilitate knowledge management training.

 
Qualification requirements are:

• Degree / diploma in Information Science or similar.
• Minimum of 4-8 years of work experience in Knowledge Management at a middle management level.
• Experience in the planning and implementation of knowledge management systems / portals.
• Experience in the planning and implementation of learning and knowledge sharing programmes.

 
Behavioural Competencies:

• Implementation and Understanding and Business Continuity environment, planning and practices.
• Attention to detail is non-negotiable.
• Excellent Turnaround and Organised with good time management skills.
• Sound Project Management skills are critical.
• Analytical and the ability to manage multiple priorities.
• Excellent written and verbal communication and interpersonal skills
• Ability to work independently and as well as part of a team.
• Computer literate at advanced level.
• Diligent work ethic with attention to detail
• Self-motivated and pro-active
• Resilient pressure management abilities

Desirable:

• Understanding of medical schemes industry
• Membership or accreditation with a professional body

​
Should you be interested, please apply for the position by emailing your CV to jobs@gems.gov.za
 
The closing date for applications is 26 July 2024. 
Should you not hear from us by 30 September 2024, please consider your application unsuccessful.
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

 
 
SENIOR MANAGER: MEDICAL ADVISORY SERVICES
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
 
Closing date: 18 June 20224
 
APPLY
 
The position of Senior Manager: Medical Advisory Services is vacant. The Senior Manager: Medical Advisory Services will report directly to the Chief Healthcare Officer and form part of the Healthcare Management division. The position is based at Head Office, Pretoria.
 The total remuneration package will be based on qualifications and experience.

The Senior Manager: Medical Advisory Services will be required to support the Chief Healthcare Officer through the implementation of the following Key Performance Areas (KPAs): 

• Assist the Chief Healthcare Officer in executing all clinical and medical advisory services within the Healthcare Management division and maintain clinical oversight on all aspects of the Scheme’s business.
• Ensure that the execution of clinical and medical advisory services within GEMS are sound and in compliance with the Medical Schemes Act and Regulations and the Scheme Rules.
• Conduct systemic reviews of evidence-based clinical practice guidelines and ensuring that Scheme funding decisions are based on best practice.
• Manage the activities of the Scheme’s Expert Advisory Panels that assist in maintaining the Scheme's evidence-based clinical protocols.
• Timeously review and make funding decisions and/or recommendations on the Scheme’s Ex Gratia ratification cases using evidence-based medicine.
• Manage and maintain the Scheme’s Ex Gratia guidelines.
• Provide clinical expertise and support to the Scheme’s Ex Gratia Committee and Sub-Committee.
• Oversee the Scheme’s Maternity Programme and ensure strategic objectives are achieved.
• Oversee the Pathology & Radiology Benefits Management, including, but not limited to, claims management and clinical review of billing rules and tariff files.
• Establish new alternative re-imbursement arrangements (ARMs) and value-based reimbursement arrangements in maternity, pathology, radiology, and high-cost medicines/biologics.
• Review and ensure CMS circulars are responded to and timeously implemented.
• Review and provide written responses on the clinical aspects of all CMS complaints, appeals, and all other complaints timeously.
• Attend and participate in various Scheme Forums and make valuable contributions by providing the expertise needed to provide strategic and clinical advisory services.
• Provide clinical expertise and support to the Scheme’s Divisions, as well as business units within the Healthcare Management division.
• Represent the Scheme and actively participate in all external stakeholder forums, conferences, etc.
• Support the Scheme’s strategic objectives and mandates. This includes elements of innovation that are key to the Scheme’s objectives.

 
Qualification requirements are:

• MBCHB as a minimum qualification. Must be registered with the Health Professions Council of South Africa (HPCSA).
• Minimum 5 years of work experience in the medical aid/managed care industry.
• Minimum 4 years as Manager / Senior Manager in the managed care/ medical aid industry.
• Experience in Clinical and Financial Risk Management.
• Benefit Design Experience.
• Must be in possession of a valid driver’s license and own vehicle and be willing to travel at short notice.
• A good understanding of all coding (Nappi, Tariffs, ICD10, CPT4, UPFS, and more).
• The ability to conduct research using a variety of academic and market-related resources.
• Essential skills:
  • Have a good understanding of GEMS Rules, Benefit Design, as well as administrative and managed care protocols;
  • Have a good understanding of the South African healthcare industry, the Medical Schemes Act, and other legislation;
  • Be organised and have good time management skills;
  • Be analytical and have the ability to manage priorities;
  • Have excellent written and verbal communication skills;
  • Have good interpersonal skills;
  • Have the ability to work well as part of a team;
  • Be computer literate on advanced levels;
  • Be responsible and reliable;
  • Have a diligent work ethic with attention to detail;
  • Be self-motivated and pro-active;
  • Have strong negotiation skills;
  • Work well under pressure.

 
​
Apply on Career Junction.
 
 The closing date for applications is  17 June 2024. 
 
Should you not hear from us by 31 August 2024, please consider your application unsuccessful. 
 
**** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.

*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration
 
 
 
 

​
MANAGER EXTERNAL STAKEHOLDER SUPPORT
Type: Permanent
Salary: The total remuneration package will be based on qualifications and experience.
 
Closing date: 14 June
 
APPLY
 
The position of Manager External Stakeholder Support  is vacant. The Manager External Stakeholder Support will report directly to the Senior Manager Medical Advisory Services and form part of the Healthcare Management division . The position is based at Head Office in Pretoria.
The total remuneration package for this position negotiable based on qualifications and experience.
 
The Manager External Stakeholder Support will be required to assist and support the Senior Manager Medical Advisory Services through the implementation of the following Key Performance Areas (KPAs):

• Manage the administrative function in the Medical Advisory Services business unit
• Contribute to and conduct targeted research into local and international clinical guidelines and funding policies.
• Critical review and analysis of current cost drivers and trends and compare with those of local and international sources for best practice.
• Assist in the management and monitoring of clinical cost targets
• Assist in developing and maintaining adequate knowledge of data handling and interpretation of information translating interventions.
• Chair and coordinate monthly SPN meetings
• Perform Service Level Agreement quarterly site visits
• Support in the management and monitoring of SPNs to implement and give results within set targets
• Support in the management of divisional budget in line with budget allocation
• Assist in improving member value
• Monitor project/programme in conjunction with the internal Project Management Unit of the Scheme
• Ensure that all relevant projects are carried out and finalised
• Liaise with GEMS SPNs on operational matters
• Represent the Healthcare Management Division at SPN and External Stakeholder Engagements, including but not limited to GEMS Provider Summits, industry conferences, member Makgotlas, SAPS, BHF, DPSA, various other external stakeholders
• Represent the Healthcare Management in external stakeholder events
• Assist in the process for development and maintenance of Medical Advisory Services standard operating procedures and policies.
• Assist the Medical Advisory Services in providing clinical support to Healthcare Management and the Scheme’s other divisions in their external stakeholder-related matters
• Support Provider Relations and Network engagements (quarterly hospital efficiency, provider society and groups and other forums as required).
• Clinical review of hospital and provider efficiency and network reports.
• Advise the Scheme on existing and new alternative reimbursement models received from external stakeholders

 
Qualification requirements are:

• Minimum MBChB/ MBBCh. Must be registered with the HPCSA
• Qualifications in Health Technology Assessment or Evidence-Based Medicine would be advantageous
• At least five (5) years work experience in the healthcare funding / medical scheme industry with at least two (3) years at manager/supervisor level
• Experience in the evaluation of health technology assessments would be advantageous
• Must have experience in the development and presentation of management reports
• A good understanding of coding (Nappi, Tariffs, ICD10, CPT4, UPFS and more)
• A good understanding of the South African Healthcare Industry
• A good understanding of the Medical Schemes Act
• The ability to conduct research using a variety of academic and market-related resources

 
Desirable:

• Sound understanding of the medical schemes industry 

 
 
Apply on Career Junction.
 
The closing date for applications is  14 June 2024. Should you not hear from us by 30 August 2024, please consider your application unsuccessful. 
 
**** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.

*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration

​
SPECIALIST CLINICAL HEALTH POLICY
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
 
Closing date: 14 June
 
APPLY
 
The position of Specialist Clinical Health Policy is vacant. The Specialist Clinical Health Policy will report directly to the Manager Clinical Health Policy and form part of the Healthcare Management division. The position is based at Head Office in Pretoria.
The total remuneration package for this position negotiable based on qualifications and experience.
 
The Specialist Clinical Health Policy will be required to assist and support the Manager Clinical Health Policy through the implementation of the following Key Performance Areas (KPAs):

• Assist and contribute to the conduction of targeted research into local and international clinical guidelines and funding policies to ensure that Scheme funding decisions are based on best practice.
• Assist in critically analysing clinical literature and use of evidence-based principles to review and generate enhancements in funding protocols to manage and monitor clinical cost targets.
• Assist in the development and maintenance of adequate knowledge of data handling and interpretation of information translating interventions.
• Assist in the review of the Scheme’s funding policies, protocols and formularies.
• Assist in improving member value.
• Assist in the process for development and maintenance of Medical Advisory Services standard operating procedures and policies.
• Assist the Medical Advisory Services unit in providing clinical support to Healthcare Management and the Scheme’s other divisions.
• Assist in providing clinical support to the Scheme’s Disease Risk Management Programmes and Maternity Benefit
• Manage relationship building with key stakeholders.
• Perform Service Level Agreement quarterly site visits
• Support in the management and monitoring of SPNs to implement and give results within set targets
• Assist in the process for development and maintenance of Medical Advisory Services standard operating procedures and policies.

 
Qualification requirements are:

• Minimum 4-year Diploma / Degree in Medical Sciences or related fields
• Qualifications in Health Technology Assessment or Evidence-Based Medicine would be advantageous
• At least three (3) years of work experience in the healthcare funding / medical scheme industry
• Previous experience in a Health Policy Unit will be advantageous.
• Experience in the evaluation of health technology assessments would be advantageous.
• Must have experience in the development and presentation for reporting purposes.
• A good understanding of coding (Nappi, Tariffs, ICD10, CPT4, UPFS and more)
• A good understanding of the South African Healthcare Industry
• A good understanding of the Medical Schemes Act
• The ability to conduct research using a variety of academic and market-related resources

 
Desirable:

• Sound understanding of the medical schemes industry 

 
Apply on Career Junction.
 
The closing date for applications is  14 June 2024. Should you not hear from us by 30 August 2024, please consider your application unsuccessful. 
 
**** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.

*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
SPECIALIST PRODUCT DEVELOPMENT
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
Closing date: 11 June
 
APPLY
 
The position of Specialist Product Development is vacant. The Specialist Product Development will report directly to the Senior Manager Health Policy and form part of the Research and Development Division. The position is based at Head Office, Pretoria.
The total remuneration package will be will be based on qualifications and experience.
 
The Specialist Product Development will be required to support the Senior Manager Health Policy through the implementation of the following Key Performance Areas (KPAs):

• Receive and review proposal submissions for relevance, completeness and analysis.
• Use evidence-based research methods, for new products and benefit enhancements and feasibility.
• Maintain a product and benefit repository.
• Thorough knowledge and application of research methodologies.
• Review and validate clinical appropriateness and cost-effectiveness of interventions.
• Analyse and interpretation of research and evidence for decision-making
• Support projects and programs delivered by the product Development Committee.
• Provide support to Expert Panels
• Be part of the multidisciplinary team to assist in research and publish on strategic topics.
• Following a strict code of ethics and protecting any confidential information at all times.
• Attend committees and forums where allocated

 
Qualification requirements are:

• A minimum of a health science degree or Master’s degree in Public Health, health sciences or similar.
• MBCHB would be advantageous.
• MMED in Public health or any health specialty will be advantageous.
• 1-3 years experience within the Medical InsuranceScheme Industry
• Prior experience in Product Development would be advantageous.
• Scientific writing skills
• Good verbal and written communication
• Work within a fast-paced environment and adhere to deadlines.
• Knowledge and application of the significant health policies and the regulatory framework in South Africa
• Understanding of research methods
• A logical and investigative mind
• A methodical approach to work
• Team player with ability to work independently.
• Good written and oral communication skills
• The ability to communicate effectively with staff in non-scientific positions.
• Computer literate with experience with MS Office, particularly Word, PowerPoint,
• Have a diligent work ethic with attention to detail.
• Self-motivated and pro-active.
• Have Strong negotiation skills.
• Ability to engage with various stakeholders

 
Desirable

• Experience in Health technology assessment or Evidence-based medicine.
• Have an understanding of the medical schemes industry

 
https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme
 
The closing date for applications is 10 June  2024. Should you not hear from us by 30 September 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

​
CLINICAL SPECIALIST MEDICAL AND SURGICAL DEVICES
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
Closing date: 1 June
 
APPLY
 
The position of Clinical Specialist Medical and Surgical Devices is vacant. The Clinical Specialist Medical and Surgical Devices will report directly to the Senior Manager of Strategic Sourcing and form part of the Healthcare Management division. This is a permanent position based in Pretoria.
 
The total remuneration package will be market-related and negotiable based on qualifications and experience.
 
The Clinical Specialist Medical and Surgical Devices will be required to provide support to the Senior Manager: Strategic Sourcing in the implementation of the following Key Performance Areas (KPAs):

• Support, promote and implement the overarching strategic goals and objectives of the Strategic Sourcing division.
• Support and promote the effective management of the functional and clinical requests for medical devices and surgical appliances and prostheses from Providers.
• Effective decision-making in the requests for orthotics and prosthetics that are fit-for-purpose, to improve operational and financial efficiencies.
• Improve supplier relations by implementing strategic sourcing strategies to reduce sourcing costs and realise savings of medical and surgical appliances and devices.
• Ability to interpret the supply market analysis of high-cost medical and surgical devices and appliances in respect of supplier and product spend.
• Strengthen supplier relationships and identify potential business opportunities that will effectively assess opportunities from local and/or international suppliers.
• Establish a supplier measurement and monitoring tool to monitor suppliers’ performances against defined key performance targets.
• Support the maintenance of a supplier database (repository) for price negotiations, creative bidding and quotations etc.
• Implement strategies to support the sourcing of cost effective and cost efficient medical and surgical devices that contribute to positive clinical outcomes and improved service delivery.
• Interpretation and application of the clinical and billing coding of surgical appliances and medical devices (NAPPI codes, ICD-10 coding, RPL etc.)
• Support Value-Based Contracting through contract negotiations, Preferred Supplier Networks & Agreements of high- cost drivers of medical devices etc.
• Effective management of suppliers, products and spend through a Strategic Sourcing risk management tool and institute mitigations to curb costs etc.
• Ensure compliance with strategic sourcing policies and procedures, ethical practices and adherence to relevant laws and regulations.

 
Qualification requirements are:

•  Minimum of a 3-year Degree, Diploma or NQF Level 6 Diploma/Degree in Medical/Clinical Sciences Qualification (e.g. Nursing, Occupational therapist, Physiotherapist or Pharmaceutical qualification.)
• Financial qualification, supply chain management or procurement etc. will be an added advantage.
• At least 4-6 years’ work experience in the healthcare funding/medical schemes industry, with extensive experience in medical and surgical appliances and devices space.
• Clinical and functional experience in physical rehabilitation in, in and out of hospital and or theatre experience in the management of medical devices and surgical appliances and prostheses.
•  Sound knowledge of medical scheme environment, private healthcare funding within the South African healthcare context.
• Extensive experience in medical devices and surgical appliances classification and categorisation. Vast analytical experience of NAPPI coding, descriptors, billing and clinical coding and the ability to collect and collate purposeful data from various sources
• Must have excellent written and verbal communication and interpersonal skills.
• Critical thinking skills and the ability to work independently under pressure and as part of a team.
•  Team player with good organisational skills.
• Adaptable and resilient
•  Project Management skills with extensive experience in worksheets etc. will be an added advantage and proficient with MS Office Suite
• Organised and have excellent time management skills. Must be adaptable and resilient.
• Must be in possession of a valid driver’s license and be willing to travel at short notice.
• Registration with the relevant regulatory body (HPCSA/ SANCA) is a pre-requisite for professional practice.

 
 Desirable:

• Sound understanding of the medical schemes industry

 
 
https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme
 
The closing date for applications is 31 May 2024. Should you not hear from us by 31 July 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
GOVERNANCE ADMINISTRATOR
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience.
Closing date: 18 May
APPLY
 
The position of Governance Administrator is vacant. The Governance Administrator will report directly to the Senior Manager: Governance & Secretarist Services and form part of the Governance & Secretarist Services Division. The position is based at Head Office, Pretoria.
The total remuneration package will be will be based on qualifications and experience.
 
The Governance Administrator will be required to support the Senior Manager: Governance & Secretarist Services through the implementation of the following Key Performance Areas (KPAs):

• Manage the corporate governance structure and decision-making framework ensuring all necessary information is provided to Senior Manager: Governance and Secretariat in a timely manner to ensure they can discharge their statutory functions effectively.
• Provide a professional administration service (including preparing agendas, reports, action lists and minutes, arrange meetings, strong administration, diary management and IT skills, liaise with senior managers on relevant issues including checklists etc.) to ensure compliance with the rules and regulations, procedures and practises and the production and quality of governance products
• Assist in supporting the Board of Trustees and the Committee of the Board by maintaining efficient secretariat services in accordance with the approved GEMS Governance Policy and Procedure.
• Undertake appropriate post-meeting actions to ensure implementation of decisions arising from meetings and ensure an appropriate forward plan for the work of the Governance & Secretariate division.
• Provide general administrative support to ensure proper operation of the secretariat division including the Board Portal Maintenance.
• Maintain the Board and Committee year planner and manage the secretariat and events calendar in accordance with the GEMS Governance policy and standard operating procedure.
• Ensure deadline dates on the Extended Year Planner are adhered to.
• Ensure that all secretariat records and documentation are maintained and filed.
• Assist in managing the Scheme's annual trustees and committee member training programmes in accordance with the GEMS Trustee Training policy.
• Assist with control checklist after Board and Committee appointments.
• Maintain up-to-date corporate governance information on the scheme's website
• Gemzito, Public Library Folder and Board portal, including meeting details, agendas and minutes, registers, the annual plan and annual report, and other information as required.

 
Qualification requirements are:

• Diploma in Secretariat studies /CIMB Programme / Public Governance and Policing Services or equivalent;
• At least 3 years work experience in corporate governance or compliance environment;
• Proven written and communication/ interpersonal skills;
• Proven minutes taking;
• Strong auditing background;
• Analytical and monitoring skills;
• Attention to details
•  Ability to identify risks and challenges;
• Ability to give direction and engage with various stakeholders;
• Be organised and have good time management skills;
• Be analytical and have the ability to manage priorities;
• Able to effectively prioritize and meet deadlines;
• Excellent written and oral communication skills;
• Able to work in a team;
• Strong sense of discretion;
• Diligent work ethic;
• Proficiency with MS Office;
• High level of integrity; and
• Should be able to work in a pressurised environment

 
Desirable

• Have an understanding of medical schemes industry

​
https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme
 
The closing date for applications is 17 May 2024. Should you not hear from us by 31 July 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
 
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
PROJECT MANAGER
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
CLOSING DATE: 8 MAY
 
APPLY
 
The position of Project Manager is vacant. The Project Manager will report directly to the Senior Manager Project Management and forms part of the Office of the Chief Operations Officer division. The position is based in Pretoria and is a permanent position.
The total remuneration package is based on qualifications and experience.
The Project Manager will be required to support the Senior Manager: Project Management Office to successfully execute Programmes and Projects from start to finish in line with the agreed programme & project management standards, frameworks and methodologies with a focus on the following Key Performance Areas (KPAs):
 
Key Performance Areas (KPAs):

• End-to-end management of projects, including effective initiation, planning, execution, monitoring and reporting
• Manage the development of critical project governance documents, including business plans, project charters and project management plans and secure the acceptance and approval by the relevant project stakeholders
• Manage quality outcomes of projects through the definition of quality management plans in agreement with relevant project sponsors
• Drive value through the utilisation of planning tools and methods to create an optimum balance of project benefits in relation to costs and risks
• Ensure the proactive management of project risks, opportunities and issues to effectively contain the Scheme’s risk exposure
• Manage the project team’s performance in the implementation of project tasks and the delivery of all projects on schedule, within the approved scope in line with project objectives
• Effective identification, planning and management of project resources and stakeholders, including the management of stakeholder expectations in line with project objectives
•  Define change management plans and ensure integration and management as part of the overall Project Management lifecycle
• Manage project communication through timeous and regular reporting to various stakeholders and forums
• Ensure effective closure of projects, including documenting close-off reports and lessons learned
• Participate in divisional strategic planning processes and contribute towards initiatives and campaigns to drive organizational project management maturity and a high-performance PMO

 
Qualification requirements are:

• A 3year Degree/Diploma or NQF 6 equivalent in Project Management/Business Administration/ Information Technology/Operations Management or related field
• A post-graduate qualification and/or project management certification will serve as an advantage
• Experience in implementing business transformation programmes and Software Development Lifecycle Projects will serve as an advantage
• Experience in implementing Healthcare Systems and Technologies will serve as an advantage
• At least 5 to 8 years hands-on experience in Project Management with at least 3 years of experience at a management/supervisory level
• Hands-on experience and proficiency in the application of project management methodologies and Hybrid such as (PMBoK, Agile, Scrum, Waterfall, Prince, etc.)
• Project Management Professional (PMP) Certification will be an added advantage
• Agile Project Management Certification essential
• Proficiency in the application of project and programme management tools and artefacts (MS Projects and/ or any other project management tools)
• Strong Stakeholder Management and Problem-solving skills
• Adaptable and flexible in approach
• Strong communication skills and analytical expertise
• A team player with a strong collaborative implementation approach
• Innovative, solution-driven and goal-orientated
• Pay particular attention to detail, take initiative and easily identify and mitigate risk
• Composure in a fast-moving, dynamic environment
• Knowledge of the South African medical scheme industry
• Must be in possession of a valid driver’s license and own vehicle and be willing to travel at short notice

 
Desirable

• Have an understanding of medical schemes industry

https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme
 
The closing date for applications is 07 May 2024. Should you not hear from us by 30 June 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
***GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.

 
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 

​
SENIOR MANAGER: HR OPERATIONS
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience. 
 
Closing date: 16 April
 
APPLY
 
The position of Senior Manager: HR Operations is vacant. The Senior Manager HR Operations will report directly to the Chief Corporate Services Officer. The position is based in Pretoria and is a permanent position for employment.

The total remuneration package will be market related and is negotiable, based on qualifications and experience.

The Senior Manager HR Operations will execute and manage the overall operational HR strategy and human capital services, including day to day management of HR operations, ensure that the Scheme is serviced proactively. The incumbent will be responsible for the development and implementation of human resources policies and practices throughout the organization to support strategic objectives and to ensure legal compliance.

In addition, the incumbent will conceptualize, develop, implement and manage the Human Resources function, supporting the Chief Corporate Service Officer through the implementation of the following 
 
Key Performance areas:

• Lead the HR Operations division and oversee all day-to-day HR Operations Implement best practices and ensure HR operational services across the organization. Develop and enforce HR
• Policies and procedures.
• Manage the total rewards program including compensation, benefits, rewards and recognitions.
• Conduct Salary benchmarking, analyze market trends, and structure competitive pay bands. Partner with leadership on rewards strategies to attract and retain top talent.
• Develop an effective recruitment strategy to acquire top talent. Manage recruitment process for executive and leadership roles.
• Enhance on-boarding and off boarding programs for a positive hire to retire experience. Oversee employee wellness programs, interventions, and engagement initiatives.
• Lead employment relations strategy and oversee collective bargaining agreements. Build partnerships with stakeholders to foster positive employee relations.
• Mediate disputes and conflicts to maintain a healthy workplace. Drive Employment equity and transformation initiatives
• Develop and execute the EE Plan to meet diversity and inclusion goals.
•  Divisional reporting – Establish HR Metrics and reporting to demonstrative impact of HR programs.
• Prepare reports for executive team, board and various stakeholders.
• Manage HR Systems, analytics and reporting to support data-driven decisions.
• Lead adoption of self-service tools and technologies to optimize HR Service delivery. Develop internal communications plans and campaigns to support HR goals.
• Collaborate cross functionality to ensure alignment with corporate messaging. Ensure legal and regulatory compliance for all HR policies and Activities.
• Lead ethics and corporate governance initiatives as they relate the HR.

 
Qualification requirements are:

• Minimum a 3-year Degree/ BTech, Bachelors, Advance Diploma (NQF level 7) in Human Resources/Industrial Psychology or similar
• A related postgraduate qualification will be beneficial
• Must have previous remuneration and benefits experience
• Minimum 5 – 8 years’ work experience; 5 of which must be at a management level. At least 3 years’ experience with SAGE or a similar payroll system.
• Demonstrates integrity by modelling the Scheme’s values and ethical standar

 
Behavioural Competencies

•  Advocates and promotes the vision, mission and strategic objectives of GEMS Displays cultural, gender, race and age sensitivity as well as adaptability
• Be organised and have good time management skills
• Be analytical and have the ability to analyse and interpret remuneration data
• Ability to work under pressure and to effectively handle multiple tasks without compromising quality, team spirit positive working relationships
• Have excellent written and verbal communication and interpersonal skills Have the ability to work well as part of a team
• Be computer literate on an advanced level Have a diligent work ethic with attention to detail Self-motivated and pro-active
• Have strong negotiation skills
• Ability to give advice and engage with senior stakeholders
• Extensive knowledge of Labour legislation and Codes of Good Practice
• Extensive knowledge of human resources management practices, procedures and policies Extensive experience in report writing and excellent PowerPoint and presentation development skills
• Extensive knowledge of writing and presenting HR policies and procedures Excellent research and data interpretation skills.

 Desirable

• Have an understanding of the medical schemes industry 

 
All external candidates, please apply via Career Junction using the following link : 
https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme
The closing date for applications is 23 April 2024. Should you not hear from us by 31 July 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
***GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.

​
ICT DATA STEWARD
Type: Permanent 
Salary: The total remuneration package will be based on qualifications and experience.
 
Closing date: 16 April
 
APPLY
 
The position of ICT Data Steward is vacant. The ICT Data Steward will report directly to the Senior Manager: Data Warehouse Analytics and BI and form part of the Information and Communication Technology Division. The position is based at Head Office, Pretoria.
The total remuneration package will be will be based on qualifications and experience.
 
The ICT Data Steward will be required to support the Senior Manager: Data Warehouse Analytics and BI through the implementation of the following Key Performance Areas (KPAs):

• Monitor data Quality KPI’s such as completeness, uniqueness, timeliness, validity.
• Identify root causes for gaps and implement automated data quality controls and workflows.
• Develop and implement data governance frameworks, policies, and procedures to ensure effective management of data assets.
• Establish data quality standards and guidelines and monitor adherence to ensure data integrity.
• Conduct regular data audits to identify data quality issues, anomalies, and discrepancies.
• Collaborate with cross-functional teams to define data governance best practices and provide guidance on data management processes.
• Design and implement data governance tools and technologies to streamline data management and improve data quality.
• Develop data classification and categorization schemes to ensure appropriate handling of sensitive and confidential data.
• Collaborate with ICT teams to ensure data security and compliance with relevant regulations.
• Identify areas for improvement in data management practices and recommend solutions to enhance data governance.
• Provide training and support to staff members on data governance policies, procedures, and best practices.
• Stay up-to-date with industry trends and developments in data governance and recommend innovative approaches for data management.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum
• Establish necessary forums/ committees to ensureeffective Data Governance.

 
Qualification requirements are:

• A Degree/ Diploma in BCom Informatics / BSc Computer Science / BSc Engineering Information Technology, or similar
• Certificate in Data Management like CDMP (Certified Data Management Professional), CDMPSE (Certified Data Privacy Solutions Engineer) or DAMA or similar
• 5+ years of working experience with data
• Minimum of 3-5 years relevant work experience as Data Governance Analyst, Data Steward, or Similar role
• Proven working experience with MS Purview will be advantageous.
• Knowledge of MS Azure, SQL, ETL/ELT, Analytical skills and Power BI will be desirable.
• Proficiency in data profiling, data lineage, and metadata management tools.
•  Knowledge of data security and privacy regulations and their implications for data governance.
• Strong understanding of data governance principles, data management practices, and data quality concepts.
• Ability to manage other resources such as data users ;
•  Ability to participate and influence technical decisions in a fast-moving environment;

 
Behavioural Competencies

• Have excellent written and verbal communication and interpersonal skills
• Have the ability to work well as part of a team
• Have a diligent work ethic with attention to detail
• Self-motivated and pro-active
• Ability give advice and engage with various stakeholders
• Resilient and able to work under pressure

 
Desirable
Have an understanding of medical schemes industry 
 
 
All external candidates, please apply via Career Junction using the following link : 
https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme
 
The closing date for applications is 15 April 2024. Should you not hear from us by 30 June 2024, please consider your application unsuccessful. 
 
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
***GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.